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Customer Engineer Jobs in California (NOW HIRING)

Sonatus

Senior Staff Customer Engineer, AI

Sunnyvale, CA · On-site

$122K - $168K/yr

Sonatus is seeking a highly motivated Senior/Staff AI Engineer to join our Customer Engineering (CE) team and help deliver AI-driven solutions for automotive OEM and Tier-1 customers. In this role ...

Qualcomm

Customer Engineer - AI / ML

San Diego, CA · On-site

In this Customer Engineer role, you will work with device, application and solution partners to integrate, optimize and deploy AI experiences so they run efficiently on Snapdragon platforms using CPU ...

Sonatus

Senior Staff Customer Engineer, AI

Sunnyvale, CA · On-site

$64.75 - $83.50/hr

Sonatus is seeking a highly motivated Senior/Staff AI Engineer to join our Customer Engineering (CE) team and help deliver AI-driven solutions for automotive OEM and Tier-1 customers. In this role ...

Decagon

Customer Engineer, Agent Builder

San Francisco, CA · On-site

$175K - $230K/yr

About the Role As a Customer Engineer, Agent Builder , you will be responsible for end-to-end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you ...

Sonatus

Senior Staff Customer Engineer, AI

Sunnyvale, CA

$64.75 - $83.50/hr

Sonatus is seeking a highly motivated Senior/Staff AI Engineer to join our Customer Engineering (CE) team and help deliver AI-driven solutions for automotive OEM and Tier-1 customers. In this role ...

Qualcomm

Customer Engineer - AI / ML

San Diego, CA · On-site

In this Customer Engineer role, you will work with device, application and solution partners to integrate, optimize and deploy AI experiences on Snapdragon platforms, providing technical guidance and ...

Metriport

Customer Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

Customer Support Engineer Metriport is an open-source data intelligence platform that helps healthcare organizations access and exchange patient data in real-time. We integrate with all major US ...

Metriport Inc

Customer Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

Customer Support Engineer Metriport is an open-source data intelligence platform that helps healthcare organizations access and exchange patient data in real-time. We integrate with all major US ...

Lumafield

Customer Education Engineer

San Francisco, CA · On-site

$110K - $135K/yr

You'll collaborate closely with Customer Success Managers to drive long-term adoption and impact, and partner with Support Engineers to ensure smooth handoffs and continuity across customer inquiries ...

E2B

Customer Support Engineer

San Francisco, CA · On-site

$125K - $200K/yr

Customers using E2B in production, from individual developers to frontier AI labs to enterprise banks, file tickets when something breaks. We need someone who can own the front line and become the ...

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All JobsCustomer Engineer JobsCustomer Engineer Jobs in California

Customer Engineer information

See California salary details

$38.5K

$77.5K

$107.1K

How much do customer engineer jobs pay per year?

As of Jul 20, 2026, the average yearly pay for customer engineer in California is $77,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $88,800.00 per year, depending on experience, location, and employer.

How does a Customer Engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What are Customer Engineers?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a Customer Engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.
What are the most commonly searched types of Customer Engineer jobs in California? The most popular types of Customer Engineer jobs in California are:
What are popular job titles related to Customer Engineer jobs in California? For Customer Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Engineer jobs in California look for? The top searched job categories for Customer Engineer jobs in California are:
What cities in California are hiring for Customer Engineer jobs? Cities in California with the most Customer Engineer job openings:
What are popular job titles related to Customer Engineer jobs in CA? For Customer Engineer jobs in CA, the most frequently searched job titles are:
Customer Engineer jobs near you
Infographic showing various Customer Engineer job openings in California as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $77,540 per year, or $37.3 per hour.

Forward Deployed Engineer (Founding Customer Engineer)

Clera

San Francisco, CA • On-site

$140K - $185K/yr

Full-time

Re-posted 26 days ago

Job description

About the Role

This is a founding, first-non-founder hire at a seed-stage AI SaaS startup building conversational agents that run automated product demos for B2B go-to-market teams. You'll own every customer relationship and build the playbook for scaling from a small initial customer base to thousands. The role sits at the intersection of technical implementation, customer success, and product feedback — working directly with the CTO to shape what gets built.

What You'll Do

  • Own end-to-end customer relationships from onboarding through ongoing success, including improving demo performance and driving adoption

  • Teach and coach AI agents on product positioning, buyer personas, pricing conversations, and sales workflows

  • Serve as the voice of the customer — analyze conversation logs and feedback to identify patterns and surface insights for the product team

  • Translate customer feedback into actionable product feature requests in close collaboration with engineering and the CTO

  • Build automation workflows and systems (scripting, APIs, low-code/no-code tools) to help the customer engineering function scale efficiently

  • Define and document the customer engineering playbook from scratch

What We're Looking For

Required

  • 0–3 years of experience in a customer-facing technical role in SaaS (e.g., solutions engineer, customer engineer, technical account manager)

  • Strong written and verbal communication skills; comfortable leading product demos and customer onboarding sessions

  • Hands-on experience building automation workflows to scale customer-facing tasks (scripting, APIs, or low-code/no-code tools)

  • Experience analyzing customer feedback and conversation logs to identify patterns and inform product decisions

  • Ability to work cross-functionally and translate customer needs into concrete product improvements

  • Experience coaching or configuring AI agents for sales contexts — defining tiers, personas, and pricing conversations is a plus

Requirements & Eligibility

  • Must be authorized to work in the United States without visa sponsorship

  • Must be able to work on-site in San Francisco, CA

Compensation & Benefits

  • Base salary: $140,000 – $185,000 USD annually

  • Early employee equity opportunity at a funded, early-stage AI startup

Location

On-site in San Francisco, CA. Remote and hybrid arrangements are not available for this role.