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Customer Engineer Jobs in California (NOW HIRING)

Agent Deployment Engineer

San Francisco, CA ยท On-site

$175K - $230K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're building a future where customer experiences are being redefined from support tickets and ... We're creating an Agent Deployment Engineering Org : a specialized technical delivery team ...

Customer Engineer, Startups, Google Cloud

Sunnyvale, CA ยท On-site

$65.50 - $87.50/hr

Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops. * Ability to travel up to 25% of the time as needed. Preferred qualifications: * Experience ...

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Customer Engineer, Agent Builder SF

San Francisco, CA ยท On-site

$175K - $230K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Customer Engineer, Agent Builder Location: San Francisco, CA (In-Office, 5 days/week) Employment Type: Full-Time Compensation: $175,000 - $230,000 / year + Equity About the Role Decagon is hiring ...

New

Customer Support Engineer

San Francisco, CA ยท On-site

$125K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customers using E2B in production, from individual developers to frontier AI labs to enterprise banks, file tickets when something breaks. We need someone who can own the front line and become the ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Showing results 21-40

Customer Engineer information

See California salary details

$38.5K

$77.5K

$107.1K

How much do customer engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer engineer in California is $77,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $88,800.00 per year, depending on experience, location, and employer.

How does a customer engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What is a customer engineer?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a customer engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.

What are the most commonly searched types of Customer Engineer jobs in California?

The most popular types of Customer Engineer jobs in California are:

What cities in California are hiring for Customer Engineer jobs?

Cities in California with the most Customer Engineer job openings:

Infographic showing various Customer Engineer job openings in California as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 84% In-person, 5% Hybrid, and 11% Remote job distribution, with an average salary of $77,540 per year, or $37.3 per hour.

Customer Engineer, Agent Builder

David Joseph & Company

San Francisco, CA โ€ข Hybrid

$175K - $230K/yr

Full-time

Posted 29 days ago


Job description

San Francisco, CA (also New York / Toronto / London) · On-site · Full-time Compensation: $175,000–$230,000 + competitive equity

About the Company

Our client is a category-leading conversational-AI platform that helps major enterprises deploy AI agents across voice, chat, email, SMS, and every other customer channel. It's a later-stage, well-funded company (Series D+) with strong enterprise traction and marquee customers across consumer and financial services, and an in-office culture built around speed, ownership, and craft.

Founded 2023 · 201–500 people (Series D+) · Industry: Conversational AI

The Role

Own end-to-end execution of AI agent builds for enterprise customers, from initial scoping through launch and iteration. A highly technical delivery role: write and configure key components, validate integrations, and interface directly with senior technical stakeholders on the customer side. The split between technical build and customer-facing work is dynamic — generally close to 50/50 or 60/40 technical-to-customer-facing — and sits exclusively on the post-sales side.

Tech stack: Python (hard requirement); APIs / integrations; LLM / agent tooling (prompting, evaluation, guardrails, workflow design).

Requirements
  • 3–5 years in a technical customer-facing role (5–7 years for the Toronto seat)
  • Strong Python proficiency (hard requirement)
  • End-to-end API-integration experience
  • On-site five days a week in San Francisco, New York, Toronto, or London
Nice to Haves
  • A software-engineering background with a genuine, demonstrated pull toward customer-facing work
  • Started in software or forward-deployed engineering, then pivoted toward customer-facing technical delivery
  • A strong quantitative or CS degree from a well-regarded program
  • Comfortable owning both the technical build and the customer relationship without splitting the two apart
  • A post-sales orientation, since this seat sits exclusively on the post-sales side
Why Join
  • A category leader with elite backing, live at scale with marquee enterprise customers
  • Own the whole thing: end-to-end delivery of enterprise AI agent builds, not split into two half-roles
  • Genuine technical depth alongside direct senior-stakeholder ownership
Details
  • Location — San Francisco, CA (also New York / Toronto / London)
  • Work policy — On-site, 5 days/week
  • Compensation — $175,000–$230,000 + competitive equity
  • Visa sponsorship — Varies by location; H-1B available for US-based hires
  • Employment type — Full-time