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Technical Service Engineer Jobs (NOW HIRING)

Johnson Matthey

Technical Service Engineer

Chicago, IL · On-site

$130K - $135K/yr

Senior Technical Service Engineer Location: United States (Remote with 30-50% regional travel) At Johnson Matthey, your work will matter. As a Senior Technical Service Engineer, you'll join a world ...

Matthey

Technical Service Engineer

Chicago, IL · On-site +1

$130K - $135K/yr

Senior Technical Service Engineer Location: United States (Remote with 30-50% regional travel) At Johnson Matthey, your work will matter. As a Senior Technical Service Engineer,you'lljoin a world ...

Eastern Metal

Technical Service Engineer

Edison, NJ · On-site

$110K - $120K/yr

Description Eastern Metal Framing seeks a motivated, dynamic professional to work as our Technical Services Engineer. Responsibilities: · Provide size and gauge and engineering solutions to ...

Elliott Group

Technical Service Engineer

Jeannette, PA · On-site

Overview & Responsibilities As a Technical Service Engineer at Ebara Elliott Energy, you are responsible for providing high-level engineering support, troubleshooting, and optimization for rotating ...

EPC Power Corporation

Technical Service Engineer

Poway, CA · On-site

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

YINLUN TDI LLC

Technical Service Engineer

Houston, TX

... Technical Service Engineer to support engineering releases, production transfers, and post-launch technical activities across multiple manufacturing locations. This role combines technical problem ...

Yinlun TDI LLC

Technical Service Engineer

Houston, TX · On-site

Position Overview We are seeking a Technical Service Engineer to support engineering releases, production transfers, and post-launch technical activities across multiple manufacturing locations. This ...

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Technical Service Engineer information

See salary details

$36K

$122.1K

$143.5K

How much do technical service engineer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for technical service engineer in the United States is $122,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $143,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What are Technical Service Engineers?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a Technical Service Engineer, and why are they important?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

How do Technical Service Engineers typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.
More about Technical Service Engineer jobs
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What states have the most Technical Service Engineer jobs? States with the most job openings for Technical Service Engineer jobs include:
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Technical Service Engineer jobs near you
Infographic showing various Technical Service Engineer job openings in the United States as of May 2026, with employment types broken down into 28% Full Time, 69% Part Time, 2% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $122,134 per year, or $58.7 per hour.

Technical Service Engineer

Advanced Ground Systems Engineering LLC

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Description:

Technical Service Engineer – Aerospace & OEM Support
Cincinnati, OH (Onsite)


Support Aerospace Innovation at the Technical Level

This role sits at the center of engineering, quality, and supply chain, ensuring that aerospace tools, components, and technical data meet the highest standards. As a Technical Service Engineer, you will work directly with OEMs, suppliers, and internal teams to resolve design challenges, manage technical documentation, and drive product integrity across the lifecycle.

This is a hands-on, high-visibility role for someone who understands engineering fundamentals and thrives in a fast-moving, regulated environment.


Why Work Here
  • Direct OEM exposure – Act as a key interface with leading aerospace OEMs and technical teams
  • High-impact role – Your work directly influences product quality, compliance, and customer satisfaction
  • Cross-functional influence – Partner with Engineering, Quality, Supply Chain, and Customer Service daily
  • Technical depth – Work with real-world design challenges, nonconformities, and product support issues
  • Ownership and visibility – Lead technical submittals, documentation, and issue resolution from start to finish
  • Career growth – Expand into deeper engineering, quality, or program leadership paths
What You’ll Do
  • Manage and distribute OEM technical documentation including Service Bulletins, Advisories, Stop Orders (SO), Tech Memos (TM), and New Tool Notices (NTN)
  • Participate in OEM scorecard and technical meetings to track design changes, obsolescence, and new product launches
  • Lead technical submittals and communications related to:
    • OEM design challenges
    • Supplier nonconformities (NCRs)
    • Tool obsolescence and rework instructions
    • Open purchase order design issues and corrective actions
  • Investigate customer complaints and drive corrective actions
  • Communicate design issues across suppliers, OEMs, and internal teams
  • Manage technical documentation and reporting, including:
    • Customer Problem Reports (CPR)
    • Source Problem Reports (SPR)
    • Deviation forms and non-conformance documentation
  • Support Purchasing and Quality with:
    • Supplier selection and evaluation
    • Supplier training on technical specifications and drawings
    • Resolution of supplier NCRs
    • Compliance with EU CE directives
  • Support Customer Service by:
    • Preparing work scope tool lists
    • Maintaining configurator data
    • Responding to technical inquiries
    • Participating in technical issue resolution meetings
  • Prepare reports and updates for leadership and management meetings
  • Act as a primary technical interface with OEM teams
  • Develop work scope documentation and provide training as needed
  • Perform additional duties as assigned
Requirements:What You Bring
  • Bachelor’s degree in Engineering (Mechanical, Civil, Aeronautical, Industrial) or 5+ years of related experience
  • Strong ability to read blueprints and interpret GD&T (ANSI Y14.5)
  • Understanding of mechanics, materials, and manufacturing processes
  • Experience with CAD systems (AutoCAD, CATIA, UG preferred)
  • Strong written and verbal communication skills
  • Ability to analyze technical standards and customer requirements
  • Experience managing multiple priorities and coordinating cross-functional activities
  • Strong organizational and problem-solving skills
  • Ability to travel to customer, supplier, and corporate locations as needed
  • Proficiency with standard computer applications and reporting tools
Work Environment
  • Full-time, onsite role in Cincinnati, OH
  • Office and manufacturing setting with occasional exposure to equipment and varying conditions
  • Physical requirements include sitting, standing, walking, and lifting up to 25 pounds
Benefits
  • 401(k) with 5% match
  • Medical, dental, vision, and life insurance
  • Employee Assistance Program
  • Flexible Spending Account (Section 125)
  • Competitive paid time off
  • Additional paid sick leave
  • Tuition reimbursement
Ready to Be the Technical Link in Aerospace?

If you can bridge engineering, suppliers, and customers while keeping technical details moving forward, this is your role.

Apply now to step into a position where your expertise drives real outcomes across the aerospace product lifecycle.


Job Type: Full-time
Location: Cincinnati, OH 45215 (Onsite)