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Technical Service Engineer Jobs (NOW HIRING)

GB Packaging

Technical Service Engineer

Green Bay, WI · On-site

Position Overview The Technical Service Engineer works closely with the Sales and Customer Service teams, providing world-class service to our customers. They manage individual projects and work ...

EPC POWER CORP.

Technical Service Engineer

Poway, CA · On-site

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

EPC POWER CORP.

Technical Service Engineer

Poway, CA · On-site

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

Cesna Group

Technical Service Engineer

Johns Creek, GA · On-site

$50K - $100K/yr

Bachelor's or Master's degree in Engineering (preferably in Metallurgy or Material Science) * . 1~3 years of experience in technical services or steel industry (preferred) * . Professional business ...

Align Technology, Inc.

Als Technischer Service Engineer m/w/d bist du ein qualifizierter Techniker bzw. Ingenieur mit praktischem Wissen uber die gesamte digitale Prozesskette und unterstutzt unsere Kunden, nachdem der ...

Daifuku

Technical Service Engineer II

Smyrna, TN · On-site

The company is currently seeking an experienced Technical Service Engineer II . Daifuku Automotive America Corporation promotes and supports both individual and team success by providing ...

Daifuku

Technical Service Engineer II

Lincoln, AL

The company is currently seeking an experienced Technical Service Engineer II . Daifuku Automotive America Corporation promotes and supports both individual and team success by providing ...

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All JobsTechnical Service Engineer Jobs

Technical Service Engineer information

See salary details

$36K

$122.1K

$143.5K

How much do technical service engineer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for technical service engineer in the United States is $122,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $143,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What are Technical Service Engineers?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a Technical Service Engineer, and why are they important?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

How do Technical Service Engineers typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.
More about Technical Service Engineer jobs
What cities are hiring for Technical Service Engineer jobs? Cities with the most Technical Service Engineer job openings:
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What states have the most Technical Service Engineer jobs? States with the most job openings for Technical Service Engineer jobs include:
What job categories do people searching Technical Service Engineer jobs look for? The top searched job categories for Technical Service Engineer jobs are:
What are popular job titles related to Technical Service Engineer jobs? For Technical Service Engineer jobs, the most frequently searched job titles are:
Technical Service Engineer jobs near you
Infographic showing various Technical Service Engineer job openings in the United States as of May 2026, with employment types broken down into 28% Full Time, 69% Part Time, 2% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $122,134 per year, or $58.7 per hour.

Technical Service Engineer

GB Packaging

Green Bay, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Position Overview
The Technical Service Engineer works closely with the Sales and Customer Service teams, providing world-class service to our customers. They manage individual projects and work cross functionally on new product developments and enhancements. Highly effective communication skills, a well-developed business and technical presence, and strong project management skills are critical for success in this position.
Responsibilities
• Investigate and solve technical issues for our customers, such as resolving customer production questions and identifying root causes through lab testing and analytics
• Compile and analyze trial and lab information to determine operating efficiency of materials and processes, and to diagnose quality and productivity issues at both manufacturing (front end) and converting (end user)
• Consult with production, technical and quality engineers in determining and maintaining quality standards and specifications
• Work collaboratively with Product Development in anticipating customer needs
• Conduct research and implement continuous improvement of our products working with suppliers and industry resources
• Plan and conduct training of manufacturing personnel and customers
• This position requires highly effective communication skills, a well-developed business and technical presence, and good project management skills
• This position is located on-site at the Coated Products Division in Green Bay, WI and requires up to 30% travel, which can be short notice
Education & Experience
The ideal candidate will have:
• BS degree: Disciplines include but not limited to Chemical Engineering, Material Sciences, or Pulp and Paper Science Engineering
• A minimum of four years of product or process development experience
• An in-depth knowledge in one or more of the following areas: paper, pressure sensitive adhesives, films, silicone release systems and/or specialty coatings, inks or printing
• Coating, laminating and roll converting experience
• Extensive customer experience and a commitment to outstanding customer service
• Demonstrated ability to work effectively with a cross functional team including Manufacturing, Marketing, Sales, Customer Service, Procurement, Quality, etc.
• The ability to solve process and product problems independently as well as a team member
• Excellent written and oral communication skills
• Organizational and detail orientated skills
• Well versed in Microsoft Windows based software
Compensation & Benefits
In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k). Green Bay Packaging benefits may vary by position or division.
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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