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Technical Service Engineer Jobs (NOW HIRING)

908 Devices

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Position Summary The Technical Service Engineer is an entry-level technical support and repair professional who applies strong troubleshooting skills to service and support customer-owned handheld ...

908 Devices

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Position Summary The Technical Service Engineer is an entry-level technical support and repair professional who applies strong troubleshooting skills to service and support customer-owned handheld ...

EPC Power Corporation

Technical Service Engineer

Poway, CA · On-site

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

EPC POWER CORP.

Technical Service Engineer

Poway, CA · On-site

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

EPC POWER CORP.

Technical Service Engineer

Poway, CA

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

Yinlun TDI LLC

Technical Service Engineer

Houston, TX · On-site

Position Overview We are seeking a Technical Service Engineer to support engineering releases, production transfers, and post-launch technical activities across multiple manufacturing locations. This ...

GB Packaging

Technical Service Engineer

Green Bay, WI · On-site

Position Overview The Technical Service Engineer works closely with the Sales and Customer Service teams, providing world-class service to our customers. They manage individual projects and work ...

Cesna Group

Technical Service Engineer

Johns Creek, GA · On-site

$50K - $100K/yr

Bachelor's or Master's degree in Engineering (preferably in Metallurgy or Material Science) * . 1~3 years of experience in technical services or steel industry (preferred) * . Professional business ...

YINLUN TDI LLC

Technical Service Engineer

Houston, TX · On-site

... Technical Service Engineer to support engineering releases, production transfers, and post-launch technical activities across multiple manufacturing locations. This role combines technical problem ...

Smiths Group

Technical Service Engineer

Pine Brook, NJ · On-site

This key Depot service support position requires an advanced Technical Engineer based skillset. Demonstrates the capability to perform advanced troubleshooting and repair of electronic mechanical ...

908 Devices

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Position Summary The Technical Service Engineer is an entry-level technical support and repair professional who applies strong troubleshooting skills to service and support customer-owned handheld ...

RadNet

Technical Service Engineer

Somerville, MA

$100K - $110K/yr

Responsibilities Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT ...

RadNet

Technical Service Engineer

Somerville, MA · On-site

$100K/yr

Responsibilities Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT ...

RadNet

Technical Service Engineer

Somerville, MA · On-site

$100K - $110K/yr

Responsibilities Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT ...

Deephealth

Technical Service Engineer

Somerville, MA

$100K - $110K/yr

Responsibilities Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT ...

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Technical Service Engineer information

See salary details

$36K

$122.1K

$143.5K

How much do technical service engineer jobs pay per year?

As of Jul 1, 2026, the average yearly pay for technical service engineer in the United States is $122,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $143,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What are Technical Service Engineers?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a Technical Service Engineer, and why are they important?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

What is the highest salary for a technical support engineer?

The highest salaries for technical service engineers can exceed $100,000 annually, especially for those with advanced certifications, specialized skills, or in senior roles. Top earners often work in industries like technology, manufacturing, or telecommunications and may have extensive experience or managerial responsibilities.

What does a technical service engineer do?

A technical service engineer provides technical support, troubleshooting, and maintenance for products or systems, often working directly with customers or clients. They diagnose issues, install updates, and ensure equipment operates efficiently, typically using tools like diagnostic software and requiring technical certifications. Their role involves on-site visits or remote assistance to resolve technical problems and improve product performance.

How do Technical Service Engineers typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.

What engineer makes $500,000 a year?

Highly experienced engineering professionals such as senior petroleum engineers, aerospace engineers, or specialized software engineers in leadership roles can earn $500,000 or more annually. These roles often require advanced skills, extensive experience, and sometimes management responsibilities or working in high-demand industries.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as petroleum, aerospace, or software engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and leadership roles. High-level positions often require advanced degrees, certifications, and a strong track record of project management or technical expertise.
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Technical Service Engineer jobs near you
Technical Service Engineer

Technical Service Engineer

908 Devices

Danbury, CT • On-site

$75K - $85K/yr

Other

Posted 22 days ago

Job description

Position Summary

The Technical Service Engineer is an entry-level technical support and repair professional who applies strong troubleshooting skills to service and support customer-owned handheld HPMS devices. Working under the guidance of senior engineers and management, this role provides responsive customer support across multiple channels. This role includes (but is not limited to) remote and direct customer support, depot repair troubleshooting, and timely technical support for our business partners and customers.

Key Responsibilities

  • Provide phone, email, and other forms of technical support to customers and internal stakeholders
  • Support customers with troubleshooting guidance under the supervision of senior team members
  • Meet service and support metric goals established by management
  • Assist with on-site and in-house technical support, installation, and repair activities
  • Contribute to projects aimed at resolving customer service and support challenges
  • Maintain accurate service, support, and inventory records in company business systems
  • Support the upkeep of the technical knowledge base and customer communication programs
  • Participate in operations and engineering-related initiatives as directed
  • Assist with maintenance of the sales demo, training, and service loaner device pools
  • 10-25% travel required

Skills & Qualifications

  • Strong customer service orientation with solid oral and written communication skills
  • Demonstrated ability to troubleshoot technical issues and learn repair procedures
  • Foundational knowledge of computer systems, peripherals, and common software applications
  • Eagerness to learn, take direction, and grow in a technical support environment
  • Ability to work both independently and collaboratively on assigned tasks
  • Bachelor's degree or higher in a Technical Field or equivalent experience/coursework
  • At least 2 years of experience in a technical support, service, or operations role preferred
  • Exposure to any of the following markets is a plus: Safety & Security, Military, Law Enforcement, Pharmaceutical

Additional Information

  • Travel: This position is expected to travel between 10 - 25%
  • Location: When not traveling, this position will be based out of our Danbury, CT facility
  • Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $75,000 and $85,000 per year; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives.

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