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Technical Service Engineer Jobs in Columbus, OH (NOW HIRING)

As a Technical Services Engineer III, you will support clients throughout the full lifecycle, from integration to ongoing support, by designing and implementing technical solutions across the SaaS ...

We are at the forefront of future engineering technologies, with solutions that ensure the success ... Preparing technical reports including service and special reports. * Working as part of ...

We are at the forefront of future engineering technologies, with solutions that ensure the success ... Preparing technical reports including service and special reports. * Working as part of ...

Field Service Engineer Location : Columbus, OH Duration : Long term Contract This role is for a ... You will answer customer questions, solve problems, and escalate technical issues if needed. 6. ...

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Technical Service Engineer information

See Columbus, OH salary details

$34.8K

$118K

$138.6K

How much do technical service engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for technical service engineer in Columbus, OH is $117,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,600.00 and $138,100.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What are Technical Service Engineers?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a Technical Service Engineer, and why are they important?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

How do Technical Service Engineers typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.
What are popular job titles related to Technical Service Engineer jobs in Columbus, OH? For Technical Service Engineer jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Technical Service Engineer jobs in Columbus, OH look for? The top searched job categories for Technical Service Engineer jobs in Columbus, OH are:
Infographic showing various Technical Service Engineer job openings in Columbus, OH as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $117,969 per year, or $56.7 per hour.

Tech Service Engineer - Lamination Adhesives Job

Arkema

Dublin, OH

Full-time

Posted 11 days ago


Job description

Technical Service Engineer - Lamination Adhesives

Are you a dynamic Technical Service Engineer professional with a passion for building relationships, providing solutions to customers, and making an impact?

Employment Type: Full-Time | On-site with up to 50% travel

Position Overview

Bostik is seeking a highly motivated Technical Service Engineer who will primarily support internal technical projects while serving as the owner and operational leader of Bostik’s pilot and production laminators. This unique role combines hands-on equipment expertise with technical analysis, product testing, and cross-functional collaboration.

Initially focused on internal development, lab-to-production scale-up, and equipment leadership, this role will transition over time into a hybrid function that includes customer-facing technical support, line trials, and application expertise—acting as a key technical ambassador for Bostik’s lamination adhesives.

Key Responsibilities

Internal Technical Service (Primary Focus)

  • Lead lamination-related technical projects supporting R&D, Product Management, and Sales teams.
  • Conduct hands-on testing, data analysis, adhesive evaluations, process optimization, and internal application studies.
  • Serve as the primary owner of the pilot and production laminators:
  • Oversee equipment readiness, maintenance planning, and safe operation
  • Establish and optimize run parameters for various adhesive chemistries
  • Coordinate testing schedules and manage sample production runs
  • Develop technical documentation, SOPs, and equipment guidelines for lamination processes.
  • Collaborate with cross-functional teams to support product scale-up, quality investigations, and innovation projects.

Laminator Operation & Ownership

  • Act as the subject matter expert for Bostik’s laminator technology and converting processes.
  • Perform daily or periodic machine setup, changeovers, safety checks, and troubleshooting.
  • Implement continuous improvement initiatives to enhance machine performance, repeatability, and testing throughput.
  • Train other team members on proper laminator operation and safety practices as needed.
  • Future Customer-Facing Responsibilities
  • Support customer line trials, troubleshooting sessions, and technical evaluations related to lamination adhesives.
  • Provide technical recommendations, best practices, and performance insights to support the Sales and Business Development teams.
  • Prepare reports, presentations, and application guides for both internal and customer use.
  • Act as a positive, professional technical representative of Bostik during customer interactions.

Qualifications
Required

  • Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Materials Science, Packaging, or related technical field.
  • 2+ years of experience in adhesives, converting, flexible packaging, technical service, manufacturing, or a similar environment.
  • Strong mechanical aptitude and willingness to operate pilot/production-scale laminator equipment.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work hands-on with equipment in a lab or pilot production environment.
  • Curiosity and a continuous improvement mindset.
     

Preferred

  • Experience with solvent/water based, solventless, extrusion laminators.
  • Background in adhesive formulation or application development.
  • Understanding of flexible packaging, substrates, coating/lamination processes, or web-handling principles.
  • Previous involvement in customer trials, troubleshooting, or technical field support.
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