ZipRecruiter

Log In

1

Technical Service Engineer Jobs in Dallas, TX (NOW HIRING)

ARGO

Technical Service Engineer II

Richardson, TX · On-site

JOB SUMMARY Technical Service Engineers (TSEs) serve as technical consultants and support specialists, working closely with ARGO customers and internal teams to ensure successful software ...

ENFRA LLC

Technical Services Engineer (TSE) I

Coppell, TX · On-site

$88K - $117K/yr

... Service sector. We believe in growth--not just for our business, but for our people. Our team ... The Technical Services Engineer (TSE) I is a technical expert who supports Integrated Solutions (IS ...

MDAEdge

ServiceNow Technical Engineer

Plano, TX · On-site

MDAEdge is a company seeking a ServiceNow Technical Engineer who will be responsible for ... to the Service Desk for support. • Ability to maintain foundational data sources such as users ...

Supermicro

Service Engineer

Chicago, IL · On-site

$85K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Work with Technical Account Manager, Service Manager, and Product Manager to define service ...

Super Micro Computer

Service Engineer

Plano, TX · On-site

$85K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Work with Technical Account Manager, Service Manager, and Product Manager to define service ...

Supermicro

Service Engineer

Plano, TX · On-site

$85K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Work with Technical Account Manager, Service Manager, and Product Manager to define service ...

Agiliti Health, Inc.

Technical Service Manager

Irving, TX · On-site

$107K - $108K/yr

Bachelor's degree in Electronics, Mechanical Engineering or Biomedical Equipment Technology or ... Technical Service Manager Company: Agiliti Location City: Irving Location State: Texas

Agiliti

Technical Service Manager

Dallas, TX · On-site

$114K - $115K/yr

Bachelor's degree in Electronics, Mechanical Engineering or Biomedical Equipment Technology or ... Technical Service Manager Company: Agiliti Location City: Irving Location State: Texas

Super Micro Computer

Service Engineer

Plano, TX · On-site

$85K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude with server products, in addition to excellent interpersonal skills. It requires ...

Cisco

AI Engineering Technical Leader

Richardson, TX · On-site

$184K - $233K/yr

... service. We strive for speed and agility in all that we do. Above all else, we are kind to each ... Who You Are We are looking for a highly skilled AI Engineering Technical Leader to lead the ...

next page

Showing results 1-20

All JobsTechnical Service Engineer JobsTechnical Service Engineer Jobs in Dallas, TX

Technical Service Engineer information

See Dallas, TX salary details

$35.6K

$120.8K

$142K

How much do technical service engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for technical service engineer in Dallas, TX is $120,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,900.00 and $141,500.00 per year, depending on experience, location, and employer.

What is a technical service engineer?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a technical service engineer?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

How does a technical service engineer typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What are popular job titles related to Technical Service Engineer jobs in Dallas, TX?

For Technical Service Engineer jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Technical Service Engineer jobs in Dallas, TX look for?

The top searched job categories for Technical Service Engineer jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Technical Service Engineer jobs?

Cities near Dallas, TX with the most Technical Service Engineer job openings:

Technical Service Engineer jobs near you
Infographic showing various Technical Service Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $120,819 per year, or $58.1 per hour.

Technical Service Engineer II

ARGO

Richardson, TX • On-site

Full-time

Re-posted 11 days ago

Job description

ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.


JOB SUMMARY
Technical Service Engineers (TSEs) serve as technical consultants and support specialists, working closely with ARGO customers and internal teams to ensure successful software implementations, upgrades, and ongoing support. TSEs provide installation, configuration, troubleshooting, and technical recommendations across ARGO solutions and third-party technologies. Depending on experience level, responsibilities may include leading architecture discussions, mentoring, and managing complex technical projects.
TIME ALLOCATION
  • Technical Support & Troubleshooting: 30–40%
  • Software Installation & Configuration: 25–35%
  • Documentation & Communication: 10–20%
  • Client Interaction & Consulting: 10–20%
  • Training, Mentoring, or Leadership (as applicable): 0–15%

EXPECTED WORK AND PERFORMANCE (ESSENTIAL FUNCTIONS)
  • Provide technical support during software implementations and upgrades.
  • Ability to install, configure, and implement software and third-party solutions.
  • Collaborate with customers and internal teams to deliver technical recommendations and resolve complex issues.
  • Participate in or lead architecture discussions and system design planning.
  • Analyze and interpret application logs, traces, and performance data.
  • Develop and maintain technical documentation for internal and external use.
  • Assist in training Administrators and creating support materials.
  • Support multiple concurrent projects and manage time-sensitive deliverables.

QUALIFICATIONS
  • Education: Bachelor’s Degree in Computer Science, Computer Engineering, MIS or a related technical field required.
  • Proven experience as an Application Support Engineer, Technical Support Engineer, Production Support Engineer, or similar customer-facing technical support role
  • Experience requirements vary by level:
    • Mid-level: 4–6 years with increasing responsibility.
    • Senior-level: 10+ years with consulting and leadership experience.

REQUIRED SKILLS/EXPERIENCE/KNOWLEDGE
  • Proven experience supporting large-scale, enterprise-grade distributed systems, including multi-threaded applications, multi-tier architectures, and multi-server environments
  • Scripting and automation skills (Batch, PowerShell).
  • Relational database experience (SQL Server), including SQL syntax and performance tuning.
  • Familiarity with application development environments (ASP.NET, C#, C++).
  • Ability to analyze logs and traces for root cause analysis.
  • Proficiency in Microsoft Windows OS technologies (IIS, Active Directory, MSMQ, Terminal Services).
  • Strong understanding of networking concepts (TCP/IP, firewalls, load balancers, HTTP, SNA).
  • Ability to analyze logs and traces for root cause analysis.
  • Strong problem-solving and analytical skills.
  • Effective verbal and written communication skills.
  • Ability to work independently and collaboratively in high-pressure environments.
  • Travel as required.

PREFERRED SKILLS/EXPERIENCE/KNOWLEDGE
  • Experience supporting large-scale financial or healthcare institutions preferred.
  • Load testing and performance tuning experience.
  • Consulting experience with enterprise clients.
  • Experience developing training materials and conducting user training.
  • Familiarity with cloud environments and virtualization technologies.

ATTENDANCE/WORK LOCATION
The position is based in our Richardson, TX office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations).  The employee is required to regularly communicate with other employees, confer or coordinate with other employees.  
DISCLAIMER
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
 

ADDITIONAL REQUIREMENTS:
Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.
Pre-employment background screening will be conducted.

Apply