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Technical Service Engineer Jobs in California (NOW HIRING)

Technical Service Engineer

Poway, CA ยท On-site

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

Technical Service Engineer

Poway, CA ยท On-site

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

Technical Service Engineer

Poway, CA ยท On-site

$95K - $145K/yr

... technical support. * Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation. * Conduct training ...

Technical Services Engineer

Oakdale, CA ยท On-site

$122K - $137K/yr

Job DescriptionReporting directly to the Manager of Technical Services, the Technical Services Engineer will be providing technical support for customer processes, troubleshooting, and can/end ...

... engineers, sales representatives, distributors, and internal teams. โ€ข Work with Quality Assurance to support the timely review, documentation, and closure of customer complaints and service-related ...

Reporting directly to the Manager of Technical Services, the Technical Services Engineer will be providing technical support for customer processes, troubleshooting, and can/end failure ...

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Showing results 1-20

Technical Service Engineer information

See California salary details

$35.5K

$120.5K

$141.6K

How much do technical service engineer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for technical service engineer in California is $120,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $141,100.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What are Technical Service Engineers?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a Technical Service Engineer, and why are they important?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

How do Technical Service Engineers typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.
What are popular job titles related to Technical Service Engineer jobs in California? For Technical Service Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Technical Service Engineer jobs in California look for? The top searched job categories for Technical Service Engineer jobs in California are:
Infographic showing various Technical Service Engineer job openings in California as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $120,535 per year, or $57.9 per hour.
Technical Service Engineer

Technical Service Engineer

EPC Power Corporation

Poway, CA โ€ข On-site

$95K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

We are seeking a highly skilled and motivated Technical Support Engineer to join our team. The successful candidate will be responsible for supporting the field team and customers with technical issues or inquiries, generating internal and customer-facing technical documentation regarding our inverter-based products, and building out tooling for troubleshooting.
Requirements
Responsibilities
  • Provide technical support to the field team and customers, addressing and resolving complex technical issues or inquiries related to our inverter-based products.
  • Develop and maintain internal and customer-facing technical documentation, ensuring clarity and accuracy.
  • Design and build tooling for troubleshooting to enhance the efficiency and effectiveness of technical support.
  • Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation.
  • Conduct training sessions for the field team and customers to improve product knowledge and troubleshooting skills.
  • Monitor and analyze technical support metrics to identify areas for improvement and implement solutions.
  • Stay up-to-date with industry trends and advancements in inverter-based technology to provide informed support and documentation.
  • Ability to understand and comply with all customer and EPC Power safety policies.
  • Experience commissioning multi-MW energy projects
  • Experience with typical commercial and industrial electrical power (480Vac, 3p)
  • Strong problem-solving and troubleshooting skills
  • Ability to work well within a team and clearly communicate technical progress and challenges
  • Willing to travel up to 25% of the time

Desired Skills
  • Bachelor's degree in Electrical Engineering, Physics, Computer Science, or a related field, and more than 5 years of relevant work experience
  • Proven experience in technical support, preferably with inverter-based products.
  • Expert problem-solving skills and the ability to troubleshoot complex technical issues.
  • Proficiency with PSCAD or similar modeling software
  • Familiar with typical commercial and industrial cabinet wiring, documentation, wiring harnesses
  • Experience with NI/Labview, Python, MatLab/Simulink, and/or C programming languages
  • Experience with CANBus and Modbus Communication
  • Hands on lab skills, prototyping, testing, and cable harness fabrication
  • Must be familiar with typical lab equipment including oscilloscopes, multimeters, soldering
  • Excellent written and verbal communication skills, with the ability to create clear and concise technical documentation.
  • Proficiency in building and using troubleshooting tools.
  • Projects a professional image and strong business acumen during customer interactions
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong organizational skills and attention to detail.

Benefits
  • 401(k) with company matching
  • Medical, dental, and vision insurance
  • Disability and life insurance
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Tuition reimbursement
  • Employee Incentive Program (EIP)

EPC Power is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Description
$95,000-$145,000

EPC Power logo

About EPC Power

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

11 - 50 Employees

Headquarters location

Poway, CA, US

Year founded

2010

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