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Laser Field Service Jobs (NOW HIRING)

The Laser Field Repair Technician supports jewelers worldwide by providing high-quality service, repairs, and maintenance for laser equipment in both remote and on-site environments. This role ...

The Laser Field Repair Technician supports jewelers worldwide by providing high-quality service, repairs, and maintenance for laser equipment in both remote and on-site environments. This role ...

Astanza Laser is a cutting-edge medical laser company with a focus on tattoo removal and other ... Field Service Engineers are responsible for the installation of lasers on-site, and training ...

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Field Service Engineer - Medical Device (MD, VA, PA) Job Summary Strata Skin Sciences is seeking a specialized Field Service Engineer to support our laser-based dermatology platforms across the MD ...

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Field Service Engineer - Medical Device (MD, VA, PA) Job Summary Strata Skin Sciences is seeking a specialized Field Service Engineer to support our laser-based dermatology platforms across the MD ...

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Laser Field Service information

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How much do laser field service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for laser field service in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What does a Laser Field Service Technician do?

A Laser Field Service Technician is responsible for installing, repairing, and maintaining industrial or medical laser systems at client sites. They travel to various locations to troubleshoot equipment issues, perform regular maintenance, and ensure proper system operation. These technicians also provide technical support, train users, and document service activities. Their role is crucial for minimizing downtime and ensuring the safe, efficient operation of laser equipment.

What are some common challenges faced by Laser Field Service Engineers while working on-site, and how can they be effectively managed?

Laser Field Service Engineers frequently encounter challenges such as troubleshooting complex equipment failures, adapting to diverse client environments, and managing time-sensitive repairs. On-site work often requires quick problem-solving skills, strong communication with both clients and remote technical teams, and the ability to work independently under pressure. Effective management of these challenges involves staying current with equipment updates, maintaining a well-stocked toolkit and spare parts inventory, and building strong customer relationships to facilitate smooth service visits.

What are the key skills and qualifications needed to thrive as a Laser Field Service Technician, and why are they important?

To thrive as a Laser Field Service Technician, you need strong knowledge of laser systems, electronics, and troubleshooting, typically supported by an associate’s degree in electronics or a related field. Familiarity with diagnostic tools, calibration equipment, and OEM software is essential, and certifications from laser manufacturers are often preferred. Excellent problem-solving skills, communication, and customer service abilities help technicians effectively interact with clients and manage complex service situations. These skills ensure reliable maintenance, minimize downtime, and build customer trust in high-stakes environments where precision equipment is critical.

What is the difference between Laser Field Service vs Laser Technician?

AspectLaser Field ServiceLaser Technician
CredentialsTechnical certifications, safety trainingTechnical certifications, safety training
Work EnvironmentOn-site, client locations, industrial settingsLaboratories, manufacturing facilities, clinics
Industry UsageLaser equipment installation, maintenance, repairLaser device operation, troubleshooting, calibration

Laser Field Service professionals focus on installing, maintaining, and repairing laser systems at client sites, often requiring travel and on-site troubleshooting. Laser Technicians typically operate and calibrate laser equipment within controlled environments. Both roles require similar certifications and safety training, but Laser Field Service emphasizes field-based work, while Laser Technicians often work indoors in labs or clinics.

What job categories do people searching Laser Field Service jobs look for? The top searched job categories for Laser Field Service jobs are:
Infographic showing various Laser Field Service job openings in the United States as of May 2026, with employment types broken down into 18% Full Time, and 82% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Laser Field Service Technician

Sisma USA Inc.

Bridgeport, CT • On-site

Full-time

Posted 16 days ago


Job description

Laser Field Service Technician

Location: United States (National coverage)
Reports To: VP of Sales – SISMA USA Inc.

Position Summary

The Laser Field Service Technician will be responsible for installation, maintenance, troubleshooting, and repair of SISMA laser machines throughout the U.S. This role requires frequent travel, close collaboration with our U.S. subsidiary team, and constant communication with our headquarters in Italy.

This is a hands-on, customer-facing position that demands strong technical aptitude, self-management, and professionalism.

Key Responsibilities

  • Install, assemble, and commission laser machines at customer sites.
  • Perform preventive maintenance, service, and repair of installed machines.
  • Troubleshoot and resolve complex electrical, electronic, and mechanical issues.
  • Provide customer training on operation and basic maintenance of SISMA machines.
  • Maintain accurate service records, expense reports, and customer documentation.
  • Provide telephone and remote technical support (Help Desk) to customers.
  • Support sales and distributor partners by:
    • Preparing and running machine samples for demonstrations.
    • Preparing sample reports for customers and prospects.
    • Assisting during trade shows, open houses, and customer visits.
  • Collaborate with distributors and partners to adapt SISMA machine functions to specific customer requirements.
  • Coordinate with SISMA headquarters in Italy:
    • Service department (repairs, escalations, maintenance issues).
    • Sales engineering department (project feasibility, special applications).
  • Provide technical support and setup for trade shows, events, and demonstrations.

Qualifications & skills

  • Technical background in electronics, electrical engineering, or electromechanics (degree preferred but not required).
  • Minimum 5 years of experience in servicing complex industrial machinery; prior laser equipment experience strongly preferred.
  • Experience with multi-axis automated machines (motion systems, actuators, robotics, or CNC).
  • Ability to read and interpret technical drawings, schematics, and manuals.
  • Strong troubleshooting and problem-solving skills.
  • Experience working with machine HMIs (Human Machine Interfaces).
  • Knowledge of CNC programming, PLC systems, and related automation software.
  • PC proficiency, including Microsoft Office; 2D/3D design or graphics software knowledge (Rhinoceros, Inkscape, CorelDraw, Illustrator) is a plus
  • Fluent in English (spoken and written); Italian language skills are a plus.
  • Excellent interpersonal skills, customer orientation, and ability to communicate effectively with technical and non-technical audiences.
  • Ability to organize work independently and prioritize multiple service tasks.
  • Valid driver’s license and safe driving record.

Additional requirements

  • Travel: 50% throughout the U.S. (with occasional international travel).
  • Training: Initial training at SISMA Headquarters in Italy, with ongoing technical training provided.
  • Work Environment: Field-based, with extensive customer interaction.

What we offer

  • Competitive compensation package with benefits.
  • Opportunity to work with cutting-edge industrial laser technology.
  • International exposure and collaboration with experienced teams in Italy and abroad.
  • Career growth potential in a growing U.S. subsidiary of a global leader.

Compensation is competitive and commensurate with experience.

Company Description

Sisma SpA has been a world leader for the past 50 years in precision mechanics and industrial automation specializing in innovative laser systems for welding, marking, 3D printing, and cutting. Sisma USA Inc., Sisma SpA’s US subsidiary, is looking for a Laser Field Service Technician to oversee servicing for the US subsidiary in the US market.