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Technical Service Engineer Jobs (NOW HIRING)

Valmet

Technical Service Engineer, PMC

Atlanta, GA · On-site

As a Technical Service Engineer for our Fabrics groupyou play a critical role in working directly with our customers for service calls, performingfield service work, data collection, and overall ...

ARGO

Technical Service Engineer II

Richardson, TX

JOB SUMMARY Technical Service Engineers (TSEs) serve as technical consultants and support specialists, working closely with ARGO customers and internal teams to ensure successful software ...

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Technical Service Engineer information

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$36K

$122.1K

$143.5K

How much do technical service engineer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for technical service engineer in the United States is $122,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $143,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What are Technical Service Engineers?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a Technical Service Engineer, and why are they important?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

How do Technical Service Engineers typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.
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Technical Service Engineer jobs near you
Infographic showing various Technical Service Engineer job openings in the United States as of May 2026, with employment types broken down into 28% Full Time, 69% Part Time, 2% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $122,134 per year, or $58.7 per hour.

Steam Turbine Technical Service Engineer

Siemens Energy, Inc.

Orlando, FL • On-site

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Siemens Energy rating

8.1

Company rating: 8.1 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

119th of 417 rated machine equipment manufacturers

Job description

A Snapshot of Your Day
The Total Maintenance Services (TMS) process achieves beneficial customer objectives including better unit reliability, shorter outage duration, higher service quality and safety, and overall maintenance budget planning and management. This position reports to the Technical Service Manager in the Service Technical Sales TMS Group.
The successful candidate will mainly be responsible for determining and recommending the scope of maintenance activities for large steam turbines to ensure optimal performance, reliability, and safety. Other tasks associated with maintenance planning will be performed or supported as well. This role requires a strong understanding of large steam turbine operations, maintenance practices, and project management principles.
How You'll Make an Impact
  • Manage and implement the Total Maintenance Service (TMS) program for assigned Large Steam Turbine units with guidance from the Technical Service Manager for assigned units.
  • Develop customer specific detailed outage scope recommendations for the steam turbine and auxiliary equipment based on unit history and available products. These recommendations will include parts, component refurbishment, modifications, and upgrades.
  • Participate in and lead TMS meetings as required by the District Service Manager, Sales Manager, or Contract Manager.
  • Resolution of customer issues based on operating experience, unit history, operating hours, and engineering analysis.
  • Review and analyze Siemens Energy technical recommendations to ensure their compatibility with the customer's technical and commercial requirements.
  • Support the data population of product information in product catalog databases.
  • Update unit specific configuration records as indicated by the TMS meeting preparation and action items from the TMS meetings themselves.
  • Participate in training of others on TMS procedures, including Engineers in Training and Field Service Engineers, for them to understand the outage planning processes.
  • Provide technical feedback for, and participate in, key customer negotiations.
  • During peak outage seasons it may also include supporting the District Service Offices in performing outage related work scopes (Minor, Medium, or Major inspections) as a Field Service floor engineer or Field Service Project Manager (if the individual is qualified to do so).
What You Bring
  • Bachelor's Degree in Engineering or related field. 5+ years related work experience in Field Service or Service Engineering with an emphasis on Siemens Energy steam turbines.
  • Strong background in Siemens Energy steam turbine maintenance, outage overhaul, and operations requirements.
  • Experience with and ability to utilize product lifecycle management systems to review configuration records, drawings, and BOMs.
  • Strong written and oral communication skills. Ability to create and present a report detailing outage scope recommendations.
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
Your Opportunities for Growth:
  • Form and lead strong multi-functional teams to achieve customer and Siemens Energy product line objectives.
  • Collaborate with customer maintenance plant, and operations managers.
  • Manage very diversified activities, using resources from many different parts of Siemens, customer organizations, and contractors.
  • Collaborate with other departments such as Marketing, Service Engineering, and the Frame Office to continuously improve Siemens Energy products and service offerings.
  • Communicate key technical, commercial and customer issues upward to Senior Management.
  • Develop and present documents and presentations for internal and external use.

About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
  • Career growth and development opportunities; supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave
https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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