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Associate Customer Engineer Jobs in Russell, IL (NOW HIRING)

Quality Engineer

Vernon Hills, IL

$70K - $90K/yr

Our eight North American divisions serve a global customer base with a commitment to continuous ... Associates 2 year degree in Quality Engineering preferred. * 3+ years experience in quality and/or ...

Quality Engineer

Vernon Hills, IL · On-site

$70K - $90K/yr

Our eight North American divisions serve a global customer base with a commitment to continuous ... Associates 2 year degree in Quality Engineering preferred. * 3+ years experience in quality and/or ...

Every day, MTI Motion associates around the world set the future in motion by solving our customers ... POSITION OVERVIEW The Sales Engineer leads strategic account development for MTI Motion, working ...

Every day, MTI Motion associates around the world set the future in motion by solving our customers ... POSITION OVERVIEW The Sales Engineer leads strategic account development for MTI Motion, working ...

Support warranty department in evaluating customer feedback and field occurrences. Physical Demands ... Bachelor's degree in mechanical engineering or Associate's degree in mechanical design or related ...

This role ensures compliance with engineering specifications, safety regulations, and customer ... Associate's degree in Electrical Technology, Mechanical Engineering Technology, Industrial ...

Customer Services Support Operator

Buffalo Grove, IL · On-site

$17.50 - $22.25/hr

Associate's or Bachelor's degree. * Experience supporting HVAC, Building Automation, or Fire Safety ... Not a technical engineering role. Hours: * 8:00 AM - 5:00 PM Travel: * None Ampcus is an Equal ...

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Associate Customer Engineer information

See Russell, IL salary details

$40K

$79.7K

$127.4K

How much do associate customer engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate customer engineer in Russell, IL is $79,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $91,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What cities near Russell, IL are hiring for Associate Customer Engineer jobs? Cities near Russell, IL with the most Associate Customer Engineer job openings:
Infographic showing various Associate Customer Engineer job openings in Russell, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,747 per year, or $38.3 per hour.

Associate Software Engineer

STERIS Corporation

Vernon Hills, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers


Job description

Position Summary
Join STERIS as an Associate Software Engineer to develop and support software solutions that support healthcare customers. In this role, you will work as part of a collaborative R&D team, helping to design, develop, test, and maintain enterprise applications using modern Microsoft technologies. You will partner with experienced engineers, product managers, and quality engineers to solve technical challenges, deliver new features, and improve product quality. This position provides a strong foundation in software engineering practices, offering opportunities for mentorship, continuous learning, and professional growth within a fast-paced product development environment. SPM Workflow Solution and Surgical Asset Tracking Software | STERIS
*This position is located onsite in Vernon Hills, IL with the opportunity for a hybrid work schedule.
What You'll Do as an Associate Software Engineer
  • Develop, test, debug, and maintain software applications using Microsoft .NET technologies and related development tools.
  • Participate in Agile planning, daily standups, sprint reviews, and retrospectives.
  • Collaborate with product team, quality engineers, and senior developers to deliver high-quality software solutions.
  • Create and execute unit, integration, and automated tests to ensure software quality, performance, and reliability.
  • Troubleshoot application issues, analyze root causes, and assist in implementing corrective actions.
  • Contribute to technical documentation, including requirements, design specifications, and deployment procedures.
  • Participate in code reviews and design discussions to learn and apply software engineering best practices.
  • Support software deployments, monitoring, and continuous improvement initiatives.
  • Follow established development, security, and quality standards to deliver reliable and maintainable software.
The Experience, Skills and Abilities Needed

Required:

  • Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related technical field.
  • 3+ years of software development experience.
  • 3+ years C#, .NET, and related Microsoft development technologies.
  • Experience developing and maintaining database-driven applications using SQL Server and/or Oracle.
  • Experience with source control systems such as Git and modern software development practices.
  • Working knowledge of Agile software development methodologies and the software development lifecycle.
  • Understanding of object-oriented design principles, software architecture concepts, design patterns, and secure coding practices.
  • Experience troubleshooting application issues, performing root cause analysis, and implementing corrective actions.

Preferred:

  • Experience developing web applications, APIs, and distributed enterprise systems.
  • Exposure to cloud platforms
  • Experience with CI/CD pipelines, DevOps practices, and automated testing frameworks.
  • Experience working in a commercial software product development environment.
  • Exposure to AI-assisted development tools and modern engineering productivity practices.

Other:

  • Excellent verbal and written communication
What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.


Here is a brief overview of what we offer:


Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career

#LI-KK1

Pay range for this opportunity is$68,637.50 - $84,787.50.This position is also eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Employment Type: FULL_TIME

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