Associate Customer Engineer Jobs in Russell, IL (NOW HIRING)

About us

Smalley is the global manufacturing leader of precision metal formed products – known for  our Spirolox® retaining rings and Crest-to- Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley?

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!

We Offer

• Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!

• Opportunities for career advancement and professional growth

• Ongoing learning and training and development opportunities

• Company and department led team-building activities and events

Job Summary

We have an opening for a Senior Quality Systems Engineer in our Quality Engineering Department! This individual will provide technical support to our team and be a resource on all QMS and EMS questions and concerns. The Senior Quality Systems Engineer is responsible for supporting and executing all activities concerned with the development, review, implementation and maintenance of procedures and quality standards for manufacturing processes, materials, and systems.

Responsibilities:

• Performs internal, customer, and supplier audits

• Demonstrates competency in developing and implementing policies and procedures (ISO, IATF, AS, etc.)

• Performs document control, creates training documents, and ensures good documentation practices are followed

• Reviews and updates documentation for QMS and EMS systems, and reviews customer satisfaction reporting

• Assists with material review board activities, corrective action review meetings, management reviews, and monthly management reports

• Assist Quality Management with key continuous improvement initiatives

• Maintains knowledge on all government regulations

• Verifies that the quality department is meeting key metrics

• Issues quality reports to upper management on a regular basis

• Ensures that suppliers continue to meet quality standards set by the company

• Assists other departments (companywide) with Quality Management Systems and Environmental Management Systems inquiries, initiatives and improvements

• Other duties as needed and assigned

Requirements:

• Bachelors degree in a relevant discipline required
• Minimum 5 years of work experience in a fast-paced manufacturing environment
• Automotive, aerospace, medical production experience in quality preferred
• Some knowledge of IATF 16949, AS9100, ISO 14001, ISO 9001, and ISO 13485 preferred
• Experience with Quality procedures, standards, customer requirements
• Strong problem-solving skills
• Ability to communicate effectively with customers
• Ability to work under deadlines in a fast-paced environment
• Must be authorized to work in the US on a permanent basis

Apply today and discover the opportunities that await you! 

A reasonable estimate of the base salary range for this role is $92,500 - $110,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. This role is bonus/and or incentive eligible.

EEO/Affirmative Action Smalley is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, pregnancy (including childbirth and related conditions), age, national origin, disability, genetic information, veteran or military status, sexual orientation, gender identity, creed, ancestry, marital status, or any other legally protected class as recognized by applicable law. 

You may be eligible for the following competitive benefits: medical, dental vision, life, accident & disability, parental leave, tuition reimbursement, employee assistance program, paid holidays, paid time off and 401(k).

Should you need further assistance to apply to any of our job postings or have any general questions, please contact us at 847-719-5900.