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Associate Customer Engineer Jobs in Chicago, IL (NOW HIRING)

Dynamic Manufacturing

Mechanical Engineer

Hillside, IL · On-site

$100K - $140K/yr

Interface with customer engineers and visit customer locations as needed * Manage launches for new ... Serve as technical lead for a team of Engineers and Associate Engineers * Interface and collaborate ...

Tecan

Associate Field Automation Engineer

Chicago, IL

Associate Field Automation Engineer Full-Time Chicago, IL | Up to 70% Travel Make an Impact With ... In this role, you will serve as a customer-facing technical resource supporting Tecan automation ...

New

Nourish

Customer Experience Associate

Chicago, IL

$17 - $22.75/hr

About the Role As a Customer Experience Associate at Nourish , you'll play a critical role in ... You'll work closely with cross-functional teams, including Engineering, Product, and Operations to ...

OneStream

Associate AI Engineer

Chicago, IL

Associate AI Engineer Location :  Hybrid, United States Employment Type : Full-Time Benefits ... Core value of customer success * Variety of project work (not industry specific) * Strong culture ...

OneStream Software

Associate AI Engineer

Chicago, IL · On-site

Description Associate AI Engineer Location : Hybrid, United States Employment Type : Full-Time ... Core value of customer success * Variety of project work (not industry specific) * Strong culture ...

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Showing results 1-20

All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Chicago, IL

Associate Customer Engineer information

See Chicago, IL salary details

$42.8K

$85.1K

$136K

How much do associate customer engineer jobs pay per year?

As of Jul 20, 2026, the average yearly pay for associate customer engineer in Chicago, IL is $85,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $97,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Associate Customer Engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does an Associate Customer Engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an Associate Customer Engineer, and why are they important?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in Chicago, IL? The most popular types of Customer Engineer jobs in Chicago, IL are:
What are popular job titles related to Associate Customer Engineer jobs in Chicago, IL? For Associate Customer Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Associate Customer Engineer jobs in Chicago, IL look for? The top searched job categories for Associate Customer Engineer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Associate Customer Engineer jobs? Cities near Chicago, IL with the most Associate Customer Engineer job openings:
Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $85,127 per year, or $40.9 per hour.

Customer Solutions Engineer.

AYR Global IT Solutions Inc

Chicago, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Company Description

AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.

Job Description

Job Title: Customer Solutions Engineer.
Loation: Chicago, IL
Duration: Fulltime Permanent

Qualifications

Job Requirements:
Must have a minimum of associates level technical degree, four year college or technical school degree preferred.
Must have proven experience in providing complex voice and data system solutions to financial clients or other large enterprise clients
Must have excellent verbal and written communication skills.
Must have excellent interpersonal and time management skills.
Must be detail oriented, multi-tasking, and able to deal with tight deadlines and stress.
Must have Project Management capabilities to work with other teams to accomplish goals
Friendly and out-going with a keen ability to work in teams
Structured and methodical approach
Driven to high quality and excellence
Extremely client-oriented
DESIRED TECHNICAL SKILLS:
IP communications, including VOIP and SIP
Network security including SBC, firewalls, etc.
Active Directory, MS OCS, Windows / Linux Operating Systems
VM Ware and other virtual environments
Telecoms and IPT e.g. Avaya, Cisco and any other PBX vendors
CTI, CRM or voice and data application integration
Digital TDM communication networks, voice networks, private line connectivity, hoot 'n' holler networks, and bridging
Understanding of POTs, Q.SIG, PRI and T1 interfaces
Familiarity with Voice Recording systems & centralized storage solutions like EMC
Additional Details
IPC offers Medical, Dental, Vision, Life Insurance and Accidental Death and Dismemberment, Long and Short Term Disability, 401(k), Flexible Spending Accounts, Pre-tax Commuter Program, Employee Assistance Program, Aflac, Tuition Reimbursement, Vacation/Personal/Sick Days.
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
To all recruitment agencies:IPC does not accept unsolicited Resumes. Please do not forward Resumes to any IPC employee, location or website. IPC is not responsible for any fees related to unsolicited Resumes.

Additional Information

If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490

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