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Associate Customer Engineer Jobs in Deerfield, IL

Lancesoft

Customer Engineer

Chicago, IL · On-site

$20 - $22/hr

Responsible for ownership of customer issues until resolution according to SLA agreements ... An associate degree is preferred. * Previous experience with Client or similar equipment is ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, IllinoisCoilcraft, Inc. is a ... engineering excellence. Our high-performance magnetic components serve customers across ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a ... engineering excellence. Our high-performance magnetic components serve customers across ...

Coilcraft

Customer Service Associate

Cary, IL

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a ... engineering excellence. Our high-performance magnetic components serve customers across ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a ... engineering excellence. Our high-performance magnetic components serve customers across ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

Customer Operations Associate I Loop is industrializing services through AI, starting with one of ... Partner cross functionally with Customer Success, Engineering and Product to provide critical ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

The Customer Operations Associate is directly responsible for driving automation, optimizing ... Partner cross functionally with Customer Success, Engineering and Product to provide critical ...

OneStream

Associate AI Engineer

Chicago, IL

Associate AI Engineer Location :  Hybrid, United States Employment Type : Full-Time Benefits ... Core value of customer success * Variety of project work (not industry specific) * Strong culture ...

OneStream Software

Associate AI Engineer

Chicago, IL · On-site

Description Associate AI Engineer Location : Hybrid, United States Employment Type : Full-Time ... Core value of customer success * Variety of project work (not industry specific) * Strong culture ...

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Showing results 1-20

All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Deerfield, IL

Associate Customer Engineer information

See Deerfield, IL salary details

$42.2K

$84K

$134.2K

How much do associate customer engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for associate customer engineer in Deerfield, IL is $84,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $96,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What job categories do people searching Associate Customer Engineer jobs in Deerfield, IL look for? The top searched job categories for Associate Customer Engineer jobs in Deerfield, IL are:
What cities near Deerfield, IL are hiring for Associate Customer Engineer jobs? Cities near Deerfield, IL with the most Associate Customer Engineer job openings:
Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Deerfield, IL as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $84,036 per year, or $40.4 per hour.

Customer Engineer

Lancesoft

Chicago, IL • On-site

$20 - $22/hr

Temporary

Re-posted 7 days ago

Job description


Location: Chicago, IL
Pay Range: $20-$22/hr
Job Description:
  • As a Field Service Technician, you will;represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues to.
  • You will also apply knowledge of routine work area procedures, complete standardized activities, and resolves task related problems in straightforward situations emphasizing on manual skills.
Here are some of the tasks that our field service technicians do each day:
  • Perform minor maintenance, repairs, and component replacement at the module level.
  • Maintains parts inventory and related records.
  • Provides status reports throughout the service repair.
  • Diagnose problems based on the information provided in the call and through the error logs on the ATM.
  • Responsible for ownership of customer issues until resolution according to SLA agreements.
  • Practices security safety procedures when working with ATM's and or within financial institution.
  • Complete Client specific Training and certifications.
  • Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.
The Field Service Technician position may require the following:
  • May require bending/squatting, walking/standing /sitting for prolonged periods.
  • May require prolonged travel based on your service area.
  • Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
  • You may be dispatched daily on a call-by-call basis or have a daily schedule.
  • You may be required to work on rotating shifts, nights, and or weekends.
Basic Qualifications:
  • High School Diploma or equivalent 0-1 years of related experience.
  • Reliable transportation.
  • An Android smart phone to receive work orders on and access support documentation.
  • Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.
Required Availability, Experience, and Skillset:
  • Must have the ability to work Monday though with the average shift starting at 8 or 9 am based on the area.
  • Must have a high level of personal integrity and work well with minimal supervision.
  • Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.
  • Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
Preferred Qualifications:
  • An associate degree is preferred.
  • Previous experience with Client or similar equipment is preferred.

Meet Your Recruiter
Priyanshi Rajput
LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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