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Associate Customer Engineer Jobs in Deerfield, IL

Highway Engineering Associate II

Chicago, IL ยท On-site

$74K - $115K/yr

The Highway Engineering Associate II will be responsible for roadway/highway analysis and design ... customers, contractors, and other key stakeholders. Preferred Qualifications: * EI strongly ...

Associate Roadway Engineer

Chicago, IL ยท On-site

$26.59 - $46.54/hr

... associate with engineering. * Strong communication skills and ability to effectively communicate ... We work in collaborative teams, both within the company and with our partners and customers, to ...

New

Highway Engineering Associate II

Chicago, IL ยท On-site

$74K - $115K/yr

The Highway Engineering Associate II will be responsible for roadway/highway analysis and design ... customers, contractors, and other key stakeholders. Preferred Qualifications: * EI strongly ...

The Highway Engineering Associate II will be responsible for roadway/highway analysis and design ... customers, contractors, and other key stakeholders. Preferred Qualifications: * EI strongly ...

Associate Substation Engineer

Chicago, IL ยท On-site

$58 - $105/hr

We are seeking an Associate Substation Engineer who will work as a member of a dynamic team within ... customers. Employment benefits include competitive compensation, Health and Wellness programs ...

The Associate Systems Engineer (ASE) plays a key role in supporting the SE organization through activities that drive customer product feature adoption as well as lifecycle management of a customer ...

Customer Success Associate I

Chicago, IL ยท Hybrid

$55K - $65K/yr

The Position We're looking for a Customer Support Associate I to join our Customer Success team ... Troubleshoot product, data, or technical issues, escalating to management or engineering as needed ...

Customer Success Associate I

Chicago, IL ยท On-site

$55K - $65K/yr

The Position We're looking for a Customer Support Associate I to join our Customer Success team ... Troubleshoot product, data, or technical issues, escalating to management or engineering as needed ...

Showing results 41-60

Associate Customer Engineer information

See Deerfield, IL salary details

$42.2K

$84K

$134.2K

How much do associate customer engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for associate customer engineer in Deerfield, IL is $84,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $96,600.00 per year, depending on experience, location, and employer.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What job categories do people searching Associate Customer Engineer jobs in Deerfield, IL look for?

The top searched job categories for Associate Customer Engineer jobs in Deerfield, IL are:

What cities near Deerfield, IL are hiring for Associate Customer Engineer jobs?

Cities near Deerfield, IL with the most Associate Customer Engineer job openings:

Infographic showing various Associate Customer Engineer job openings in Deerfield, IL as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $84,036 per year, or $40.4 per hour.

Highway Engineering Associate II

RS&H

Chicago, IL โ€ข On-site

$74K - $115K/yr

Other

Re-posted 11 days ago


Job description

The Team
RS&H is seeking a Highway Engineering Associate II to join our Transportation Practice in our St. Charles, IL, or Chicago, IL office!
Job Summary:
The Highway Engineering Associate II will be responsible for roadway/highway analysis and design, plans production, specifications, reports, and estimates efforts on conventional and design-build projects. Additional responsibilities include monitoring labor budgets and schedules for assigned tasks/projects; coordinating with discipline key task leaders and staff to ensure ongoing communications; meeting project deliverable schedules and budgets for assigned projects; and supporting marketing and business development initiatives.
Essential Functions:
  • Performs moderate engineering tasks, including utilizing production software and developing impact studies, cost analyses, and design requirements.
  • Leads data collection efforts.
  • Prepares portions of project documents utilizing advanced software and technology. Edits specifications and discipline reports. Prepare drawings, visual aids, and presentations.
  • Performs as-needed field reviews and observations of ongoing construction projects to gain increased understanding of construction practices and design applications.
  • Performs research and investigations to support development of proposed engineering applications.
  • Remains knowledgeable of all applicable federal, state, and local codes, criteria, regulations, and ordinances that are pertinent to respective discipline.
  • Performs all other duties as assigned and within scope of practice.

Minimum Qualifications:
  • Bachelor's degree from an accredited program or equivalent combination of education and experience.
  • Minimum of 3 years relevant experience.
  • Proficient in production software and construction document production.
  • Must possess strong oral and written communications skills.
  • Must have the ability to effectively interact with and build strong relationships with clients, customers, contractors, and other key stakeholders.

Preferred Qualifications:
  • EI strongly preferred.
  • Experience working with Microstation, InRoads, OpenRoads, Bluebeam REVU.

Benefits | Careers | RS&H (rsandh.com)
The base salary range for this position in Illinois is $74,407- 115,375. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note: no agency representation or submissions will be recognized for this vacancy. Candidates should apply directly to this role to be considered. It is the responsibility of all third-party recruiting and employment agencies to know and adhere to our recruiting policy.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company
Employee-owned, RS&H is one of the nation's leading architecture, engineering, and consulting firms, with associates who work hard every day to create tomorrow together. We offer an exceptional journey from start to future. Our integrated teams translate experience into insight, turn challenges into opportunities, and build relationships that are as strong as the buildings and infrastructure we deliver together. We attribute our success to our unwavering commitment to our core values: integrity, accountability, curiosity, and teamwork.

RS&H logo

About RS&H

Sourced by ZipRecruiter

RS&H provides fully integrated architecture, engineering, and consulting services to help clients realize their most complex facility and infrastructure projects for land, air, and space. We are committed to bringing extraordinary solutions to our clients through the promise of imagination, ingenuity, and innovation. With a tradition of excellence that began in 1941, we are consistently ranked among the nation's top 100 design firms. We attribute our success to an unwavering commitment to our core values of: integrity, quality service, business success and valuing associates.

Industry

Architectural services

Company size

1,001 - 5,000 Employees

Headquarters location

South Jacksonville, FL, US

Year founded

1941