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Associate Customer Engineer Jobs in Russell, IL (NOW HIRING)

Steel Partners

Sales Engineer

Pleasant Prairie, WI · On-site

Every day, MTI Motion associates around the world set the future in motion by solving our customers ... POSITION OVERVIEW The Sales Engineer leads strategic account development for MTI Motion, working ...

MTI Motion

Sales Engineer

Pleasant Prairie, WI · On-site

Every day, MTI Motion associates around the world set the future in motion by solving our customers ... POSITION OVERVIEW The Sales Engineer leads strategic account development for MTI Motion, working ...

Belcan

Manufacturing Quality Engineer

Racine, WI

$45 - $52/hr

Associate or Bachelor's degree in Engineering. * 3 or more years of metal stamping & fabrication ... S. Citizenship required due to program and customer requirements. Preferred Skills: * APQP / PPAP

JLL

Chief Engineer

Pleasant Prairie, WI · On-site

Flexible in the day-to-day activities and scheduling for the benefit of the customer. * Provides ... Associate Degree in an engineering discipline or equivalent work experience Other work details

SMALLEY STEEL RING COMPANY

SALES ENGINEER

Lake Zurich, IL · On-site

$65K - $75K/yr

... valued customers. Why Smalley? At Smalley, we take pride in cultivating an inclusive work ... We believe in our associates' unique perspectives that they bring to every challenge, which is why ...

Impact Networking

IT Service Desk Engineer

Mettawa, IL · On-site

$55K - $70K/yr

Service Desk Engineers provide remote troubleshooting for Impact customers and escalate to advanced ... Microsoft Fundamental and Associate certifications * CompTIA A+, Network+, Server+, Security+, etc ...

SMALLEY STEEL RING COMPANY

SALES ENGINEER

Lake Zurich, IL · On-site

$65K - $75K/yr

... valued customers around the world. Why Smalley? At Smalley, we take pride in cultivating an ... We believe in our associates' unique perspectives that they bring to every challenge, which is why ...

Alfa Laval

Sales Engineer

Kenosha, WI · On-site

$72K - $100K/yr

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers ... You have an associate degree or B.S. in an Engineering or Engineering Technology discipline or ...

Alfa Laval U.S. Holding Inc.

Sales Engineer

Kenosha, WI · On-site

$72K - $100K/yr

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers ... You have an associate degree or B.S. in an Engineering or Engineering Technology discipline or ...

Grieve Corporation

Field Service Engineer

Round Lake, IL · On-site

$65K - $95K/hr

Travel to customer facilities to perform equipment startup, installation, troubleshooting, repair ... Technical degree, associate degree, trade school certification, or equivalent experience in ...

Grieve Corp.

Field Service Engineer

Round Lake, IL · On-site

$65K - $95K/hr

Travel to customer facilities to perform equipment startup, installation, troubleshooting, repair ... Technical degree, associate degree, trade school certification, or equivalent experience in ...

Actalent

Tooling Engineer

Pleasant Prairie, WI · On-site

Associate's degree or 1-2 years of related experience and/or training, or an equivalent combination ... or customers. * Ability to train others in routine procedures related to tooling, dies, and ...

Maxonic

Be Seen First

Quality Associate I

Franksville, WI · On-site

$24/hr

... Engineering or Equivalent Experience Required Experience in Quality Assurance and/or other ... Our commitment is to provide customers with an honest, personalized, face-to-face, long-term ...

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Showing results 21-40

All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Russell, IL

Associate Customer Engineer information

See Russell, IL salary details

$40K

$79.7K

$127.4K

How much do associate customer engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for associate customer engineer in Russell, IL is $79,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $91,700.00 per year, depending on experience, location, and employer.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What cities near Russell, IL are hiring for Associate Customer Engineer jobs?

Cities near Russell, IL with the most Associate Customer Engineer job openings:

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Russell, IL as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $79,747 per year, or $38.3 per hour.

Sales Engineer

Steel Partners

Pleasant Prairie, WI • On-site

Full-time

Re-posted 12 days ago

Job description

Every day, MTI Motion associates around the world set the future in motion by solving our customers' most vexing motion-control challenges. Serving various industries including commercial aerospace, defense, oil and gas, and transportation, MTI Motion designs and manufactures an innovative portfolio of custom, precision motion-control products and solutions, including high-performance motors, drives and controllers, as well as windings, gears and ball screws.
We're committed to promoting a collaborative team environment that focuses on accountability, honesty, and integrity to ensure customer satisfaction. We take pride in the work we perform and are committed to continuous improvement. In addition to offering a competitive benefits package, we strive to offer our employees opportunities to achieve career advancement.
MTI Motion is a wholly owned operating company within the Steel Partners family of companies and is headquartered in Pleasant Prairie, WI, with facilities worldwide.
POSITION OVERVIEW
The Sales Engineer leads strategic account development for MTI Motion, working closely with senior leadership to analyze market trends, identify growth opportunities, and shape strategic plans. The Sales Engineer works to build strong customer relationships, understand technical needs, and be able to communicate MTI's value proposition. The position evaluates new opportunities through bid/no-bid analysis, develops proposal strategies and responses, supports price-to-win efforts, and partners with leadership in negotiations to convert opportunities into successful new business awards.
ESSENTIAL JOB FUNCTIONS
  • Accountable for driving MTI Motion business development activities in coordination with the cross-functional senior leadership team (SLT)
  • Analyze traditional and emerging commercial Aerospace & Defense markets to identify trends, risks, and growth opportunities; summarize findings and present recommendations to leadership
  • Interface with current/potential customers to understand the customer's overall funding, objectives and requirements; create strong relationships with key decision makers
  • Engage customers to evaluate MTI Motion technology fit for their current and future needs, and collaborate with SLT to align new product initiatives accordingly
  • Maintain and analyze the business development pipeline, including tracking opportunities, updating forecasts and preparing pipeline reports
  • Collaborate with SLT in creation of Strategic Plans for responsible markets and achieve alignment on new business opportunities
  • Evaluate new business opportunities, develop bid/no bid analysis, develop recommended proposal approach and response, develop bid review package, achieve internal alignment, develop customer proposal response, deliver proposal details to customer, and close on negotiations with customer (with SLT support)
  • Drive the price to win analysis process, applying strategic insights and incorporating guidance from leadership to ensure MTI Motion delivers a competitive and business aligned proposal

  • Bachelor's Degree
  • 3+ years of experience in applications/technical sales
  • 3+ years of experience in Aerospace &/or Defense environment
  • 3+ years of experience with business development and/or marketing
  • Strong technical and financial acumen
  • Excellent communication and presentation skills, both written and verbal
  • Strong collaboration skills in a cross-functional team
  • Proficiency in Microsoft Office Suite including Word, PowerPoint and Excel
  • Established relationships with commercial aerospace and/or defense industry
  • Engineering Degree
  • Experience with Motors and Electrical Products
  • Office based position in Pleasant Prairie, WI.
  • Occasional travel up to 60% may be required for meetings, events, or business needs. Must be able to travel domestically and internationally.

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
MTI Motion is an equal employment opportunity (EEOC) employer such that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or other legally protected status.
We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact MTI Motion to request accommodation.

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