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Associate Customer Engineer Jobs in Russell, IL (NOW HIRING)

Culligan

Manufacturing Test Engineer I

Libertyville, IL · On-site

$65K - $85K/yr

This role ensures compliance with engineering specifications, safety regulations, and customer ... Associate's degree in Electrical Technology, Mechanical Engineering Technology, Industrial ...

JLL

Chief Engineer

Pleasant Prairie, WI

Flexible in the day-to-day activities and scheduling for the benefit of the customer. * Provides ... Associate Degree in an engineering discipline or equivalent work experience Other work details

Impact Networking

IT Service Desk Engineer

Lake Forest, IL · On-site

$55K - $70K/yr

Service Desk Engineers provide remote troubleshooting for Impact customers and escalate to advanced ... Microsoft Fundamental and Associate certifications * CompTIA A+, Network+, Server+, Security+, etc ...

Impact Networking

IT Service Desk Engineer

Lake Forest, IL · On-site

$55K - $70K/yr

Service Desk Engineers provide remote troubleshooting for Impact customers and escalate to advanced ... Microsoft Fundamental and Associate certifications * CompTIA A+, Network+, Server+, Security+, etc ...

Alfa Laval

Sales Engineer

Kenosha, WI · On-site

$72K - $100K/yr

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers ... You have an associate degree or B.S. in an Engineering or Engineering Technology discipline or ...

Alfa Laval U.S. Holding Inc.

Sales Engineer

Kenosha, WI · On-site

$72K - $100K/yr

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers ... You have an associate degree or B.S. in an Engineering or Engineering Technology discipline or ...

Grieve Corporation

Field Service Engineer

Round Lake, IL · On-site

$65K - $95K/hr

Travel to customer facilities to perform equipment startup, installation, troubleshooting, repair ... Technical degree, associate degree, trade school certification, or equivalent experience in ...

Grieve Corp.

Field Service Engineer

Round Lake, IL · On-site

$65K - $95K/hr

Travel to customer facilities to perform equipment startup, installation, troubleshooting, repair ... Technical degree, associate degree, trade school certification, or equivalent experience in ...

Trustmark

Application Solution Engineer V

Lake Forest, IL · On-site

$113K - $209K/yr

Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll ... customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter ...

AHEAD

Briefings Associate

Libertyville, IL · On-site

Work closely with sales, solutions engineering, and marketing to ensure Foundry briefings are ... Use the digital Briefing Management System (e.g., BriefingSource) and CRM tools (Salesforce.com) to ...

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Showing results 21-40

All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Russell, IL

Associate Customer Engineer information

See Russell, IL salary details

$40K

$79.7K

$127.4K

How much do associate customer engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate customer engineer in Russell, IL is $79,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $91,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What cities near Russell, IL are hiring for Associate Customer Engineer jobs? Cities near Russell, IL with the most Associate Customer Engineer job openings:
Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Russell, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,747 per year, or $38.3 per hour.

Chief Engineer

Jones Lang LaSalle IP, Inc.

Pleasant Prairie, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

JLL rating

8.3

Company rating: 8.3 out of 10

Based on 288 frontline employees who took The Breakroom Quiz

45th of 202 rated real estate companies

Job description

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Chief Engineer is responsible for the operational management and leadership of the engineering team, ensuring machinery and systems operate safely, efficiently, and effectively. The role involves protecting and improving the value of the client's assets, implementing reliability-based maintenance, and continuously enhancing maintenance practices to maximize performance.
Key Responsibilities:
  • Oversee maintenance and operation of building systems (fire/life safety, HVAC, plumbing, electrical, cabling, lighting, temperature controls, critical environments, light construction).
  • Supervise and manage engineering staff, including hiring, training, and development.
  • Develop and deliver employee performance reviews and conduct regular performance discussions with employees.
  • Monitoring and document employee conduct and performance.
  • Participate in administering corrective action as advised my management.
  • Develop and implement maintenance plans incorporating preventive, corrective, and reliability procedures.
  • Ensure safety hazards are identified and remediated and manage safety training programs.
  • Provide leadership in Reliability Centered Maintenance best practices.
  • Ensure compliance with regulatory laws and guidelines related to building infrastructure.
  • Assist in developing a Capital plan for infrastructure upgrades and equipment replacements.
  • Oversee major projects, ensuring proper planning, execution, and closure.
  • Maintain infrastructure and compliance documentation.
  • Manage contractor activities within the building.
  • Provides oversight and administration of Computerized Maintenance Management Systems.
  • Provides training to others on a variety of trades knowledge, automation and computerized technology.
  • Keep records of building rounds, engineering logs, and data sheets.
  • Flexible in the day-to-day activities and scheduling for the benefit of the customer.
  • Provides immediate response to a variety of facility issues to include plumbing, electrical, carpentry and other site emergencies.
  • Develops estimates and presents proposals to site leadership.
  • Ensures that financial processes are followed and budgets attainment is assured.
  • Assists other trade professionals as necessary to complete team objectives
  • Must have availability to respond to after-hours emergencies on-site only as needed.
  • Must have ability to read and understand operator and service manuals, specifications and drawings.
  • Works at varying heights using ladders, scaffolding, aerial and platform lifts.
  • Escorts and monitors quality and safety practices of outside contractors as assigned.
  • Adapts appropriately to temporary adjustments in work schedule to accommodate projects and other site demands.
  • Other duties as assigned by Manager or Supervisor.

Required Qualifications
  • High School graduate or GED.
  • 2+ years facility related work experience, including customer service, leadership and supervisory experience
  • Extensive knowledge of computer applications including Microsoft Office and CMMS systems
  • Flexibility to work overtime hours as business needs
  • Availability to participate in a rotating on-call schedule to support after-hours business and emergency needs

Physical Requirements:
  • Have the ability to regularly lift up to 50 lbs
  • Have the ability to regularly climb extension ladders, roof ladders, stepladders, and stairs as required during shift
  • Have the flexibility to bend/stoop, squat repetitive during shift
  • Have the ability to stretch/reach on a repetitive basis during shift
  • Have the ability to walk extensively throughout the facility during shift

Preferred Qualifications
  • Associate Degree in an engineering discipline or equivalent work experience

Other work details
  • Work schedule: Monday to Friday from 7:00 am to 4:00 pm
  • Location: on-site

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site -Pleasant Prairie, WI
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.

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