ZipRecruiter

Log In

1

Associate Customer Engineer Jobs (NOW HIRING)

Optomec, Inc

Customer Support Engineer

Albuquerque, NM · On-site

Associate's degree in Engineering or a related field or equivalent experience * Working knowledge of simple DC circuits and test procedures * Preferred some security clearance * Proven experience in ...

KLA Corporation

Customer Support Engineer

Malta, NY

$29.19 - $49.62/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for ... Minimum Qualifications Associates or work experience of 3 years. Base Pay Range: $29.19 - $49.62 ...

KLA

Customer Service Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

The KLA Services organization partners with our field teams and customers in all business sectors ... Associate's or Bachelor's degree in Engineering / Technical field or equivalent military/industry ...

New

Orbotech

Customer Support Engineer

Malta, NY

$29.19 - $49.62/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for ... Minimum Qualifications Associates or work experience of 3 years. Base Pay Range: $29.19 - $49.62 ...

Vets2PM

Customer Service Engineer

Chicago, IL · On-site

$64K - $88K/yr

Job Title: Customer Service Engineer (R-26395) Location: Chicago, Illinois Company: Siemens ... Minimum high school diploma; technical Associates Degree or equivalent preferred. * Must be ...

Orbotech

Customer Service Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

The KLA Services organization partners with our field teams and customers in all business sectors ... Associate's or Bachelor's degree in Engineering / Technical field or equivalent military/industry ...

New

IMRIS

Customer Service Engineer

Chaska, MN · On-site

$36 - $40/hr

The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the ... Minimum Associates Degree or equivalent technical training and experience; Bachelor of Science ...

KLA Corporation

Customer Service Engineer

Hillsboro, OR

$25.15 - $42.75/hr

The KLA Services organization partners with our field teams and customers in all business sectors ... Associate's or Bachelor's degree in Engineering / Technical field or equivalent military/industry ...

New

Gluware, Inc

Customer Support Engineer

Raleigh, NC · On-site

... of Customer Success and Support and joins a team of fellow Support Engineers with varied ... Associates degree in Information Technology, Computer Science, or equivalent hands-on experience ...

IMRIS

Customer Service Engineer

Chaska, MN · On-site

$36 - $40/hr

The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the ... Minimum Associates Degree or equivalent technical training and experience; Bachelor of Science ...

Gluware, Inc.

Customer Support Engineer

Raleigh, NC · Remote

... of Customer Success and Support and joins a team of fellow Support Engineers with varied ... Associates degree in Information Technology, Computer Science, or equivalent hands-on experience ...

Gluware, Inc

Customer Support Engineer

Raleigh, NC · On-site

$100K - $120K/yr

... of Customer Success and Support and joins a team of fellow Support Engineers with varied ... Associates degree in Information Technology, Computer Science, or equivalent hands-on experience ...

next page

Showing results 1-20

All JobsAssociate Customer Engineer Jobs

Associate Customer Engineer information

See salary details

$41.5K

$82.6K

$132K

How much do associate customer engineer jobs pay per year?

As of Jun 26, 2026, the average yearly pay for associate customer engineer in the United States is $82,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $95,000.00 per year, depending on experience, location, and employer.

How much do customer engineers make?

Customer engineers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals with specialized skills or certifications can earn higher salaries, often supplemented with bonuses or benefits.

What are some common challenges faced by an Associate Customer Engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does a customer engineer do?

A customer engineer is responsible for providing technical support, troubleshooting, and solutions to clients' hardware and software issues. They often work directly with customers to ensure product functionality, may install or configure systems, and require technical skills and certifications relevant to their industry. Their role involves maintaining customer satisfaction and ensuring smooth operation of technology services.

What does an Associate Customer Engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in senior or specialized roles at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Such compensation often requires advanced skills, extensive experience, and working in high-demand environments like Silicon Valley or similar tech hubs.

What are the key skills and qualifications needed to thrive as an Associate Customer Engineer, and why are they important?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What does an associate engineer do?

An associate customer engineer provides technical support and solutions to customers, often troubleshooting hardware and software issues. They may assist with product installation, maintenance, and training, using tools like diagnostic software and technical documentation. This role typically requires strong communication skills and technical knowledge relevant to the company's products or services.
More about Associate Customer Engineer jobs
What cities are hiring for Associate Customer Engineer jobs? Cities with the most Associate Customer Engineer job openings:
What are the most commonly searched types of Customer Engineer jobs? The most popular types of Customer Engineer jobs are:
What states have the most Associate Customer Engineer jobs? States with the most job openings for Associate Customer Engineer jobs include:
What job categories do people searching Associate Customer Engineer jobs look for? The top searched job categories for Associate Customer Engineer jobs are:
Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in the United States as of June 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $82,636 per year, or $39.7 per hour.

Customer Support Engineer

Optomec Inc

Albuquerque, NM

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Description

Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation, maintenance, and support of Optomec DED systems. Your primary objective will be to merge technical expertise with excellent customer service to enhance overall customer satisfaction.


Responsibilities:

  • Install and configure Optomec systems at customer sites
  • Provide technical support and troubleshoot issues onsite and through phone, email, and chat
  • Guide customers through onboarding processes and assist with installation and updating matters
  • Collaborate with cross-functional teams to resolve complex technical problems
  • Develop and maintain strong relationships with customers by delivering exceptional service
  • Keep accurate records of customer interactions, technical issues, and resolutions in the CRM system
  • Analyze customer feedback and collaborate with internal teams to continuously improve products and services


About Optomec: Optomec is a leading provider of advanced manufacturing solutions, specializing in systems such as DED and Aerosol Jet. We are at the forefront of innovative technologies that empower industries to achieve unprecedented levels of efficiency and precision. As part of our commitment to customer success, we are seeking qualified individuals to join our team as Customer Support Engineers.

Requirements

  • Associate's degree in Engineering or a related field or equivalent experience
  • Working knowledge of simple DC circuits and test procedures
  • Preferred some security clearance
  • Proven experience in technical support or a similar customer facing role
  • Excellent problem solving and troubleshooting skills
  • Exceptional communication and interpersonal skills
  • Willingness to travel domestically and internationally as required by customer needs
  • Ability to work independently and collaboratively in a fast-paced environment
  • Adaptability and a customer-centric mindset
  • Ability to lift 50 pounds independently and access components from the floor to a five foot level
  • Able to utilize commercial air, ground and self-drive transportation
  • Comfortable standing for long periods of time during on-site support and system demonstrations
  • MasterCam and SolidWorks experience a plus

Benefits:

  • Attractive salary package
  • Excellent health, dental, vision, Telehealth, Short Term Disability/Long Term Disability/LDD coverage
  • Fifteen days of annual paid time off
  • 401(k) retirement savings plan with employer matching percentage
  • Professional development opportunities

If you are passionate about cutting-edge technologies, thrive in a dynamic environment, and are dedicated to providing exceptional customer support we encourage you wot apply for the position of Customer Support Engineer at Optomec. Join our team and be part of revolutionizing the future of manufacturing.

Apply