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Associate Customer Engineer Jobs in West Virginia

Walmart

(USA) Process Engineer

Franklin, WV · On-site

$80K - $120K/yr

... associates, customers, members, and the world around us (e.g., creating a sense of belonging ... Bachelor's Degree in Engineering or prior experience in Process Improvement OR 2 years' of process ...

Gestamp

... customer. 9. Assist in applying ergonomic and safety metrics and tools in the development and ... Other duties as assigned EDUCATION AND EXPERIENCE 1. At least a 2-year Associate's Degree in ...

CredTALENT

Field Service Engineer

Charleston, WV · On-site

Accurately document service activities, including repairs, part replacements, and customer ... Associate's degree or higher in biomedical engineering, electronics, or related field Work ...

All Companies

Field Service Engineer

Charleston, WV · On-site

As the primary face of Radon Services to customers, this individual is responsible for resolving ... Associate's/Bachelor's degree in Electrical, Biomedical, Mechanical Engineering, or related field ...

Syensqo

Utilities Engineer

Willow Island, WV · On-site

$88K - $110K/yr

... customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars ...

Syensqo

Utilities Engineer

Belmont, WV · On-site

$88K - $110K/yr

... customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars ...

MCNEILL HOTEL COMPANY LLC

Chief Engineer

Morgantown, WV · On-site

Customer service * Interpersonal skills * Attention to detail * Ability to monitor contractor and ... General Manager, Assistant General Manager, Peers, line level associates and Field Operations at ...

Leap

Senior Platform Engineer

Charleston, WV · Remote

$160K - $175K/yr

... their customers. When you join Leap, you'll work alongside curious minds, bold innovators, and ... REQUIRED SKILLS * Minimum of Associate's Degree, Bachelor's Degree preferred. * 7+ years in ...

Solenis

Maintenance & Reliability Engineer

Charleston, WV · On-site

$77K - $113K/yr

These technologies are used by customers to improve operational efficiencies, enhance product ... Associate's or Bachelor's degree in Mechanical, Chemical, Electrical Engineering, or related field

Solenis

Maintenance & Reliability Engineer

Charleston, WV · On-site

$77K - $113K/yr

These technologies are used by customers to improve operational efficiencies, enhance product ... Associate's or Bachelor's degree in Mechanical, Chemical, Electrical Engineering, or related field

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All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in West Virginia

Associate Customer Engineer information

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are popular job titles related to Associate Customer Engineer jobs in West Virginia?

For Associate Customer Engineer jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Associate Customer Engineer jobs in West Virginia look for?

The top searched job categories for Associate Customer Engineer jobs in West Virginia are:

What cities in West Virginia are hiring for Associate Customer Engineer jobs?

Cities in West Virginia with the most Associate Customer Engineer job openings:

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in West Virginia as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Manager- Off highway and specific application engineering

Shanghai, IL

Timken
Industrial Machinery Manufacturing • 10K+ employees

7.3

Company rating: 7.3 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

311th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Recommended by students

Learn more about Timkenexternal

Full-time

Posted 19 days ago

Job description

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

Responsibilities:

  • Position should be autonomous and self-directed; hence assignments are not given as much as they are self-triggered.
  • Manage and direct engineering activities may involve, but not limited: off highway, on highway, aerospace, vertical markets/application, and trans industry projects.
  • Maintain a global mindset within market segments to ensure alignment amongst global departments
  • Provide focus on key projects and high-value customers’ work
  • Handle projects with high complexity
  • Review of Customer Engineering projects/work output and metrics to drive department efficiency and KPI achievement
  • Contribute and/or develop continuous improvement ideas for products or known applications
  • Manage team to develop knowledge or training material for new applications in related market segment when needed
  • Drive solutions when situations arise at external customers
  • Support the Sales process. For regular technical requests, develop and update working instructions for application engineers to improve effectiveness and efficiency in sales and customer side.
  • Present and Influence new solutions/products/prototype advanced or applications requiring development of trade secret or advanced intellectual property
  • Resolve conflict that could arise between customer specifications and Timken specs.
  • Create and be member of approval committee for new standards for product release, edit technical documents
  • Influence internal stakeholders and external customer contacts with a solution that meets the needs of all parties concerned
  • Manage TMP process to guide and direct development of staff through coaching, mentoring and leadership
  • Enable and promote associate development and attainment of technical competency
  • Recruit and hire

Requirements:

  • Demonstrate talent in developing and leading a group of engineers
  • Business acumen required to maintain engineering application needs and commercial viability balance
  • International Management and business exposure
  • Demonstrate critical thinking and analysis as well as problem solving skills

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

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About Timken

Sourced by ZipRecruiter

The Timken Company designs a growing portfolio of engineered bearings and power transmission products that improve the reliability and efficiency of global machinery and equipment to move the world forward. Timken posted $3.8 billion in sales in 2019 and employs more than 17,000 people globally, operating from 42 countries. Why Choose Timken?

Industry

Industrial machinery manufacturing

Company size

10,000+ Employees

Headquarters location

North Canton, OH, US

Year founded

1899

View All Timken Jobs

What Timken employees say

Pay

Benefits

Hours and flexibility

Workplace

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