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Associate Customer Engineer Jobs (NOW HIRING)

Human Castle

Customer Service Engineer

Tonawanda, NY · On-site

Associate's Degree in Engineering or related * 2 years of experience in Engineering related field Preferred: * Bachelor's Degree in Engineering or related * Experience supporting customers and ...

MariaDB

Associate Customer Success Manager

$25K - $30K/mo

Associate Customer Success Manager Remote - US MariaDB is making a big impact on the world. Whether ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

Almaz Capital

Associate Customer Success Manager

$25K - $30K/mo

Associate Customer Success Manager MariaDB is making a big impact on the world. Whether you're ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

Smartfin

Associate Customer Success Manager

$25K - $30K/mo

Associate Customer Success Manager MariaDB is making a big impact on the world. Whether you're ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

Human Castle LLC

Customer Service Engineer

Tonawanda, NY · On-site

$80K - $90K/yr

Associate's Degree in Engineering or related * 2 years of experience in Engineering related field Preferred: * Bachelor's Degree in Engineering or related * Experience supporting customers and ...

MariaDB plc

Associate Customer Success Manager

$25K - $30K/mo

The Associate Customer Success Manager will be responsible for the long-term success, value, and ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

MariaDB plc

Associate Customer Success Manager

$25K - $30K/mo

The Associate Customer Success Manager will be responsible for the long-term success, value, and ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

MariaDB plc

Associate Customer Success Manager

Austin, TX · Remote

$25K - $30K/mo

The Associate Customer Success Manager will be responsible for the long-term success, value, and ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

Vertiv Co

Cooling Customer Engineer

Portland, OR · On-site

CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external ... The associate frequently is required to sit and climb or balance. Specific vision abilities ...

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Associate Customer Engineer information

See salary details

$41.5K

$82.6K

$132K

How much do associate customer engineer jobs pay per year?

As of Jun 26, 2026, the average yearly pay for associate customer engineer in the United States is $82,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $95,000.00 per year, depending on experience, location, and employer.

How much do customer engineers make?

Customer engineers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals with specialized skills or certifications can earn higher salaries, often supplemented with bonuses or benefits.

What are some common challenges faced by an Associate Customer Engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does a customer engineer do?

A customer engineer is responsible for providing technical support, troubleshooting, and solutions to clients' hardware and software issues. They often work directly with customers to ensure product functionality, may install or configure systems, and require technical skills and certifications relevant to their industry. Their role involves maintaining customer satisfaction and ensuring smooth operation of technology services.

What does an Associate Customer Engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in senior or specialized roles at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Such compensation often requires advanced skills, extensive experience, and working in high-demand environments like Silicon Valley or similar tech hubs.

What are the key skills and qualifications needed to thrive as an Associate Customer Engineer, and why are they important?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What does an associate engineer do?

An associate customer engineer provides technical support and solutions to customers, often troubleshooting hardware and software issues. They may assist with product installation, maintenance, and training, using tools like diagnostic software and technical documentation. This role typically requires strong communication skills and technical knowledge relevant to the company's products or services.
More about Associate Customer Engineer jobs
What cities are hiring for Associate Customer Engineer jobs? Cities with the most Associate Customer Engineer job openings:
What are the most commonly searched types of Customer Engineer jobs? The most popular types of Customer Engineer jobs are:
What states have the most Associate Customer Engineer jobs? States with the most job openings for Associate Customer Engineer jobs include:
What job categories do people searching Associate Customer Engineer jobs look for? The top searched job categories for Associate Customer Engineer jobs are:
Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in the United States as of June 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $82,636 per year, or $39.7 per hour.
Customer Service Engineer

Customer Service Engineer

AIDA-America Corporation

Dayton, OH • On-site

$27 - $30/hr

Full-time

Posted 8 days ago

Job description

Customer Service Engineer


SCOPE:

Is responsible to assist in installation and repair of equipment. Ability to communicate basic press principles, assist with repairs, accept direction, and complete required reports. Traveling required.

EDUCATION:

Associates Degree in a technical field or vocational degree with equivalent work experience.

EXPERIENCE/REQUIREMENTS:

New hire or contract associate with one to four years’ experience in metal forming equipment installation, maintenance, and repair.

Knowledge of hand tools and measuring devices essential for the completion of installation and repair of equipment.


JOB FUNCTIONS:

Assist in installation and repair of AIDA equipment.

Assist in site inspections and surveys at customer sites.

Ability to communicate basic electrical and mechanical principles to Engineers and customers.

Perform in-house repairs and rebuilds of mechanical components and subassemblies.

Complete required reports to document activity.

Ability to travel up to 80% of compensated time.

Expense reports, time sheets and work orders must be submitted per department policy and in accordance with the Associate Handbook.

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