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Remote Customer Engineer Jobs in Wisconsin (NOW HIRING)

... customers solve the world's toughest problems. The NV5 family brings together talent across a wide ... Developers, IT, Project Management Professionals, and more. At NV5 Geospatial, we are a ...

... customers solve the world's toughest problems. The NV5 family brings together talent across a wide ... Developers, IT, Project Management Professionals, and more. At NV5 Geospatial, we are a ...

Maintain accurate and timely CRM (Salesforce) updates across all opportunities, including pipeline ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation

New

Maintain accurate and timely CRM (Salesforce) updates across all opportunities, including pipeline ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation

New

Maintain accurate and timely CRM (Salesforce) updates across all opportunities, including pipeline ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation

New

Join our team as a Cybersecurity Engineer, where you will execute and/or lead advanced security ... Inform customers of cybersecurity issues and concerns that need to be resolved and explain how ...

This position may be remote, with a preferred location in Illinois, Iowa, Massachusetts, New Jersey ... Present and discuss findings with customers, contractors, trade allies, utility program staff, and ...

Company Description At Konecranes, we believe that great customer experience is built on the people ... The Structural Engineer position is part of the Industrial Crane and product engineering team, and ...

Project Engineer (Remote)

Waukesha, WI · On-site +1

$99K - $129K/yr

... customers • Collaborate with engineering team to ensure substation designs meet technical standards, Client standards, and project goals • Responsible for managing a portfolio of projects in ...

Remote work is an option for this position on a voluntary basis; however, it is important to note ... Excellent communication, customer service, teamwork and issue resolution skills. Preferred ...

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Remote Customer Engineer information

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in Wisconsin? The most popular types of Customer Engineer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Customer Engineer jobs? Cities in Wisconsin with the most Remote Customer Engineer job openings:

Remote Sensing Technician

NV5

Sheboygan Falls, WI • Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 18 days ago


NV5 rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

136th of 440 rated engineering


Job description

The Remote Sensing Technician (RST) acquires airborne and Geodetic ground survey data.  The RST is a field based position that collects aerial survey data with topo and bathymetric LIDAR as well as thermal, hyperspectral, and multispectral imagery sensor systems throughout North America.  Alternatively, the RST will be collecting ground data using GNSS survey tools, water monitoring tools, thermal loggers, spherical camera, and mobile LIDAR mapping systems. In the aerial application the RST’s work closely in a collaborative team environment with a captain in small aircraft/helicopters while flying acquisition missions.  When collecting control on the ground, the RST will work in a solo environment in remote locations.  Examples of collection areas would be urban roads, deep forest, mountainous, agriculture, and riverine environments. RST's configure and monitor sensor systems, track acquisition progress, download/process/ship geospatial datasets to production offices.   

Work Environment:

  • This position reports to the Acquisition Aanagement Team with primary hangar and survey locations in Oregon, Wisconsin, and Virginia. This position will function as a remote position but the employee is responsible for transportation to a medium or large hub primary commercial airport at which point company provides onward travel to and from work locations throughout North America.
  • This position is included in the company’s hearing conservation program.

NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 professionals in more than 100 offices worldwide.  NV5’s continued growth has been spurred through strategic investments in firms with unique capabilities to help current and future customers solve the world’s toughest problems.  The NV5 family brings together talent across a wide range of markets and fields, including Professional Engineers, Professional Land Surveyors, Architects, Photogrammetrists, GIS Professionals, Software Developers, IT, Project Management Professionals, and more.

At NV5 Geospatial, we are a collaboration of intelligent, innovative thinkers who care for each other, our communities, and the environment.  We value both heart and head, the diversity of our people, and their experiences because that is how we continue to grow as leaders in our industry and expand our individual and collective potential.


  • Acquire airborne data using LiDAR and imagery sensor systems.
  • Work closely with pilots/survey crews in small aircraft/helicopters/vehicles while acquiring geospatial data.
  • Collect, download, and ship gathered geospatial data daily after acquisition.
  • Complete extensive field documentation.
  • Extensive travel by automobile and aircraft.
  • Work rotations targeting 16 days on, followed by 12 days off.
  • Ensure safe and secure use of company vehicles, equipment, and instrumentation.
  • Troubleshoot and install sensor systems with support.
  • Comply with all policies and procedures developed for safety and operations in dynamic environment. 

Knowledge, Skills, and Abilities 

  • Interest in GIS and remote sensing
  • Understanding of geospatial and aerial survey concepts
  • Understanding of GNSS survey methods
  • Effective technical writing and communication
  • Proficient and experienced in utilization of cloud-based technology
  • Capable of independent decision making and problem-solving
  • Comfortable flying in small aircraft for extensive periods of time across North America 

Minimum Qualifications 

  • A valid driver's license
  • Field experience
  • Experience with GNSS survey practices and instrumentation
  • Experience with databases and spreadsheets
  • Ability to lift 50+ pounds 

Preferred Qualifications 

  • 4-year degree from a physical/ biological/environmental science, engineering program or related 
    field
  • Aviation Background
  • Ground Survey Background
  • Current CPR and basic First Aid 

Employment is contingent upon successful completion of a background check and drug screening.

NV5 offers competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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What NV5 employees say

Pay

Benefits

Hours and flexibility

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About NV5

Sourced by ZipRecruiter

NV5 is a renowned company based in Los Angeles, CA, US, that operates in the architecture, engineering, and consulting industry. Officially established in 2009, this company provides technical engineering and consulting solutions that cater to public and private sectors globally. The firm is adept in a wide range of services, including infrastructure, energy, construction, program management, and environmental services. As part of its mission, NV5 seeks to deliver solutions that enhance communities and safeguard the environment meticulously.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US