Remote Customer Engineer Jobs in Wisconsin (NOW HIRING)

Job description:

Why PartsBadger?

PartsBadger changes the way people and companies source their custom manufactured parts. We believe in a do-whatever-it-takes attitude to get the job done. We accept the feedback of others and take ownership of our actions. If you are open-minded and ready to be a part of something bigger than yourself with a winning team, continue reading…

What is the Position?

PartsBadger is seeking a Lead CAM Programmer to collaborate with a small team dedicated to the success of our customers. The Lead CAM Programmer will be responsible for coordinating with a team of programmers, reviewing, updating, creating programs and instituting best practices.

The FastLane program is automating high-mix low-volume work utilizing our advanced software and robotics to drastically speed up the time it takes to get jobs produced. It's our goal to build the most responsive manufacturing cells on the planet to serve our 3,000 customers across the United States.

Coordinating with our team of remote programmers you will be the technical expert leading the team to ensure that all programs are sufficient and that best practices are updated to get the highest first-part success rate. This position includes reviewing, updating, and creating 3+2 CAM programs in Fusion 360 for automated manufacturing in addition to leading the team, monitoring performance, training, and updating and developing new processes. We are a high-mix low volume job shop, which means lots of unique parts which require creative solutions which are then rolled into best practices. An ambitious, detail-oriented, and fast-working individual will thrive in this role. In our dynamic environment, things change quickly and are constantly being streamlined.

About PartsBadger:

PartsBadger is transforming the way people source their manufactured parts by blending technology with manufacturing. PartsBadger has been awarded a number of accolades including:

• Ozaukee County Business of the Year - 2022
• US Congressional Commendation, Wisconsin Senate Citation, and Mayoral Proclamation
• Future 50 Winner - 2020, 2021, 2022, 2023
• 2020 Inc.5000
• #525 in fastest growing company in the US
• #23 in the US in Manufacturing
• #8 in Wisconsin Overall
• Wisconsin Manufacturer of the Year Honoree - 2020
• ESGR Patriotic Employer
• MMAC Focus on Future - Finalist - Innovation - 2021
• MMAC Focus on the Future - Winner 2020
• BizTimes Bravo IQ - 2019
• MMAC Future 50 - Honoree - 2019
• Scaleup Milwaukee - Innovation - 2018
• 43% Average Annual Growth Rate

Work Environment:

PartsBadger is a relaxed, casual work environment located in West Bend and Cedarburg, WI. PartsBadger maintains AS9100 and ISO9001:2015 certifications. Our West Bend location boasts 20,000 sqft dedicated to our advanced manufacturing (FastLane) program, and 15,000 sq. ft in Cedarburg that blends office and production space. We are a job shop with a large variety of part types, sizes and quantities. We work with almost every material available including steels, aluminums, exotics, plastics and more. We continue to develop the layout of our space for idea generation and collaborative work.

Duties & Responsibilities:

Day to Day

• CNC CAM Program Reviewing, Editing, and Creating (Fusion 360)
• Keyence IM Programming and Editing
• CAD Modeling
• Troubleshooting Issues/Tickets
• Meetings with Programming Team
• Updating Programmer Feedback
• Updating, and Deploying new Best Practices & SOPs
• Testing tooling, new programming methods and approaches
• Ordering Tooling/Material as needed

Management

• Maintaining and Updating Programmer KPIs
• Coordinating Activities with Remote Programming Team
• Creating & Updating Best Practices Including Documentation and Training
• Perform bi-weekly 1:1 meetings with the remote Programming Team
• Genuinely care about the wellbeing of your employees
• Illicit feedback
• Illicit ideas
• Work with the team to set their personal and professional goals
• Follow up and provide opportunities for improvement
• Participate in interviews and make hiring decisions with HR.
• Supervise employee training needs, coordinate with HR
• Lead and develop a team of remote programmers, work with HR to create policies and training documents.
• Required Qualifications:
• Experience with various programming software (MasterCam, Fusion360, Esprit, etc)
• Ability to quickly learn new applications (Fusion360)
• Experience with Programming Haas Machines
• Excellent Verbal and Written Communication Skills
• Machining Industry tooling knowledge
• GD&T Knowledge
• 3+ Years Machining Experience
• Ability to Lead a remote team
• Ability to Multi-Task, Prioritize, and Manage Time Effectively
• Adaptive and Flexible
• Above Average Organization
• Independent Problem Solver
• Fast Worker and Quick Thinker
• Reliable Transportation

Preferred Qualifications:

• Management or Lead Experience
• Fusion 360 Experience
• Keyence IM Programming Experience
• Experience with CRM Software

Opportunity for Advancement:

This position is structured to allow for advancement in a variety of areas with flexibility to try new things and challenge your mental boundaries. PartsBadger understands the value of our team and we work hard to nurture creativity and engagement.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance