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Remote Customer Engineer Jobs in Wisconsin (NOW HIRING)

AFRY

Instrumentation and Controls Engineer

Appleton, WI · On-site +1

Visit customer sites to gather field data for detailed design. * Provide field support during ... This position supports office-based, hybrid (parttime office/parttime remote), or fully remote when ...

Sbdinc

$62K - $100K/yr

Field Sales Engineer - Remote New England - Up to 60% travel required Come build something that ... Develop and maintain client records in CRM (customer relationship management) tool. You love to ...

Motorola

$75K - $85K/yr

Remote positions and candidates can be located anywhere in the US. There will be in excess of 75 ... Provides support to Customer and Channel Partners while deploying the ECH solution into a ...

KEYENCE

Field Application Engineer '27

Wauwatosa, WI · On-site +1

$53K - $80K/yr

... customer challenges through creative configurations of our technical products * Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote ...

Booz Allen Hamilton, Inc.

Cloud Engineer, Senior

Madison, WI · On-site +1

$69K - $158K/yr

Remote Work: Yes Job Number: R0245382 Location: Madison,WI,US Share job via: Share Cloud Engineer ... You may also be required to work from or visit a customer facility. * Onsite : If this position is ...

Pro Mach, Inc.

Field Service Engineer

Middleton, WI · On-site +1

$40 - $52/hr

... Service Engineer. In this role, you'll support the installation, maintenance, and repair of ... Provide technical support and assistance to customers via phone, remote connection, or on-site for ...

INNIO

Sales Applications Engineer

Waukesha, WI · On-site +1

$104K - $128K/yr

NES WES has been in business for over 50 years and is known for our great customer service ... This position can belocatedanywhere in the United Statesas a remote role.Regionalvicinity of our ...

Innio

Sales Applications Engineer

Waukesha, WI · On-site +1

$104K - $128K/yr

NES WES has been in business for over 50 years and is known for our great customer service ... This position can belocatedanywhere in the United Statesas a remote role.Regionalvicinity of our ...

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Showing results 21-40

All JobsCustomer Engineer JobsRemote Customer Engineer JobsRemote Customer Engineer Jobs in Wisconsin

Remote Customer Engineer information

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware and software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use remote access tools, have strong technical knowledge, and may hold certifications relevant to their industry. Their role involves communication skills and the ability to resolve technical problems efficiently from a remote location.

What are the most commonly searched types of Customer Engineer jobs in Wisconsin?

The most popular types of Customer Engineer jobs in Wisconsin are:

What are popular job titles related to Remote Customer Engineer jobs in Wisconsin?

For Remote Customer Engineer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Customer Engineer jobs in Wisconsin look for?

The top searched job categories for Remote Customer Engineer jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Customer Engineer jobs?

Cities in Wisconsin with the most Remote Customer Engineer job openings:

Software Engineer (AWS, .NET)

Neenah, WI • Remote

J. J. Keller & Associates, Inc.
Business Management Consulting • 1 - 5K employees
Learn more about J. J. Keller & Associates, Inc.external

Full-time

Re-posted 9 days ago

Job description

Requisition #: 20839
Functional Area:  Software Development
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in Wisconsin #LI-Remote
Work Hours:  Standard Business Hours

Position Summary

J. J. Keller is seeking a Software Engineer with strong AWS and .NET expertise to help design, develop, deploy, and support business-critical applications and cloud-based services. This role combines software development with cloud infrastructure and DevOps responsibilities, providing an opportunity to work across the full application lifecycle, from technical design and coding to deployment automation, monitoring, and production support.

The ideal candidate is a hands-on software engineer who enjoys building scalable solutions, improving system reliability, and leveraging modern cloud technologies. This individual will collaborate with cross-functional teams to deliver enhancements, troubleshoot complex issues, lead small to medium-sized development initiatives, and contribute to our ongoing cloud modernization efforts.

Key Technologies: AWS: Elastic Beanstalk (Windows & Linux), CloudWatch, Lambda, ECS/ECR (Fargate), Terraform, CloudFormation

Job Responsibilities
  • Performs assigned programming tasks related to new development or maintenance on assigned websites or applications.
  • Analyzes user needs and impact to other site areas to determine technical requirements of assigned tasks.
  • Promotes strong quality practices by performing unit testing and providing appropriate level of support for user acceptance testing, as needed.
  • Follows secure coding standards and incorporates basic security-by-design principles into assigned development tasks.
  • Adheres to OWASP best practices to reduce common security risks such as input validation errors, insecure data handling, etc.
  • Maintains accurate technical documentation for assigned programming projects.
  • Acts as a support resource for the technical support staff to ensure that customer-reported issues are being addressed in an efficient and accurate manner.
  • Performs lead developer role on assigned projects.
  • Interfaces with Website and Database Administrators to maintain optimal server configuration, database accuracy/integrity and for coordination of staging and production moves.
  • Develops and maintains a solid understanding of the technology tools and trends and remains current in new technology developments and their potential impact on the department.
Qualifications

Experience & Education

  • 3+ years of software engineering experience, including analysis, design, development, testing, deployment, and production support.
  • Experience developing and supporting .NET-based web applications and services.
  • Experience working in cloud-based environments.
  • Working knowledge of Software Development Life Cycle (SDLC) methodologies and best practices.
  • Associate's degree in Computer Science, Information Technology, or a related field required; Bachelor's degree preferred.
    • Equivalent combinations of education and relevant experience will be considered.

Technical Skills

  • Required
    • AWS services including:
      • Elastic Beanstalk (Windows and Linux)
      • CloudWatch
      • Lambda
      • ECS/ECR with Fargate
    • .NET application development and support
    • Windows Server and IIS administration
    • Linux server administration and troubleshooting
    • SQL Server development and database design concepts
    • CI/CD pipeline creation, maintenance, and deployment automation
    • Object-oriented programming principles
    • Source control and modern development practices
  • Preferred
    • Infrastructure as Code using Terraform and/or CloudFormation
    • Identity and Access Management solutions, including Okta (SSO/OIDC)
    • Experience migrating applications from Windows-based hosting environments to Linux platforms
    • Containerization and cloud-native application architectures
    • Experience supporting highly available production environments
Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.

We Protect People & The Businesses They Run

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories:  Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 8th Great Place to Work Certification:  Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace in America:  Click HERE to find out why our associates LOVE working at J. J. Keller.

2024 Top Company for Women to Work for in Transportation:  Click HERE to learn more about this prestigious recognition.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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