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Customer Service Engineer Remote Jobs (NOW HIRING)

Siemens

Customer Service Engineer

Customer Service Engineer Job ID 515495 Posted since 24-Jul-2026 Organization Siemens Healthineers ... type Full-time Work mode Remote only Employment type Permanent Any Siemens location in

Moov

Customer Service Engineer

$65K - $80K/yr

Customer Service Engineer Moov is revolutionizing the way businesses integrate and use financial ... Moov is a 100% remote company with people from more than 16 states. We're backed by a16z and other ...

Moov Financial, Inc.

Customer Service Engineer

$65K - $80K/yr

We're looking for a Customer Service Engineer with a passion for development to join our team. This ... Moov is a 100% remote company with people from more than 16 states. We're backed by a16z and other ...

Moov Financial, Inc.

Customer Service Engineer

$65K - $80K/yr

We're looking for a Customer Service Engineer with a passion for development to join our team. This ... Moov is a 100% remote company with people from more than 16 states. We're backed by a16z and other ...

PerkinElmer

Customer Service Engineer

Poland - Remote (Field Based) The OneSource Customer Service Engineer is embedded on-site at our client Polpharma in Poland, supporting the PerkinElmer OneSource Enterprise program. Acting as ...

Lumenis

Customer Service Engineer

Denver, CO · Remote

$39 - $40/hr

Type: Full-TimeTravel: 60%+We are seeking a skilled and motivated Customer Service Engineer to deliver on-site technical support, installation, and maintenance of advanced equipment. This role is ...

Lumenis

Customer Service Engineer

San Francisco, CA · Remote

$39 - $40/hr

Type: Full-TimeTravel: 60%+We are seeking a skilled and motivated Customer Service Engineer to deliver on-site technical support, installation, and maintenance of advanced equipment. This role is ...

Textron

Customer Service Engineer

Customer Service Engineer We're more than aviation experts, we're pioneers. Bell challenges what's possible. From breaking the sound barrier to developing the tiltrotor, we've reimagined the ...

Malvern Panalytical

Customer Service Engineer

Customer Service Engineer Job Type- Full time Location - Home working - Bristol/Swindon M4 Corridor ... Offer remote support via PC and phone, and travel extensively across the UK as needed * Assist with ...

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Customer Service Engineer Remote information

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$78.6K

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How much do customer service engineer remote jobs pay per year?

As of Sep 15, 2026, the average yearly pay for customer service engineer remote in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is a customer service engineer remote?

Customer Service Engineers (Remote) are technical professionals who assist customers with troubleshooting, resolving technical problems, and providing product support, all while working from a remote location. They often interact with clients via phone, email, or online chat to diagnose issues and guide users through solutions. Their responsibilities may include installing software updates, performing system maintenance, and escalating complex issues to higher-level engineers. Remote customer service engineers need strong technical knowledge, communication skills, and the ability to work independently without on-site supervision.

What are the key skills and qualifications needed to thrive as a customer service engineer remote?

To thrive as a Customer Service Engineer (Remote), you need a solid background in technical troubleshooting, problem-solving, and relevant engineering or IT qualifications, often supported by a degree in computer science or engineering. Familiarity with CRM systems, remote support tools, and industry-specific software is typically required, along with certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Excellent communication, patience, and time management skills help build trust with clients and ensure efficient issue resolution. These capabilities are crucial for delivering high-quality technical support and maintaining customer satisfaction in a remote environment.

How does a remote customer service engineer typically collaborate with technical teams to resolve complex issues?

As a remote Customer Service Engineer, collaboration with technical teams is often facilitated through digital communication tools such as ticketing systems, video calls, and chat platforms. You’ll frequently escalate more complex cases to specialized engineering or product teams, providing detailed documentation and context to streamline troubleshooting. Regular virtual meetings and knowledge-sharing sessions are common, helping ensure alignment and continuous learning. This remote collaboration requires proactive communication skills and the ability to clearly convey technical information across departments.

What states have the most Customer Service Engineer Remote jobs?

States with the most job openings for Customer Service Engineer Remote jobs include:

What are popular job titles related to Customer Service Engineer Remote jobs?

For Customer Service Engineer Remote jobs, the most frequently searched job titles are:

Customer Service Engineer

Remote

5 Star Global Recruitment Partners
Manufacturing • 1 - 10 employees
Learn more about 5 Star Global Recruitment Partnersexternal

Other

Re-posted 24 days ago

Job description

Customer Service Engineer

California City, California, United States

$ 75,000.00 - 80,000.00 (US Dollar)

About the job Customer Service Engineer

Experience

  • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment. Prior experience working on CT, MR and PET machines strongly preferred.
  • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems
  • Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity;

Duties & Responsibilities

  • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry
  • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products
  • Embrace new technology while leveraging core strengths in customer service and service support
  • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market
  • Continually build competence in providing technical assistance and support to our customers
  • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
  • Responsible for installation of diagnostic imaging equipment for designated products in geographic region
  • Attend service training courses overseas and in the US as needed.

Requirements

This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position.

Required Citizenship / Work Permit / Visa Status

US Citizen / Green Card holder

Must-Haves Min. 3+ years as service engineer. Multi-vendor experience on CT, MR. & PET machines. Possesses formal training

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