Address customer "question" cases, often requiring in-depth investigation to provide answers using reference materials such as product manuals, case management tools, Confluence, product release ...
Address customer "question" cases, often requiring in-depth investigation to provide answers using reference materials such as product manuals, case management tools, Confluence, product release ...
The Customer Engineer (CE) plays a crucial role in the installation, commissioning, and servicing--both scheduled and emergency--of Small to Large UPS, Power Distribution Units, and other Power ...
New
Quick apply
The Customer Engineer (CE) plays a crucial role in the installation, commissioning, and servicing--both scheduled and emergency--of Small to Large UPS, Power Distribution Units, and other Power ...
New
Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...
Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...
Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...
Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...
Engineer, Applications
Avilla, IN · On-site
Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...
Engineer, Applications
Avilla, IN · On-site
Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...
The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.
The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.
The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.
The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.
The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.
The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.
The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.
The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.
Application Engineer
Fort Wayne, IN · On-site
Understand customer application to establish tests and procedures for qualifying our products and ... Help engineering team to flow down customer key requirements to internal product design ...
Application Engineer
Fort Wayne, IN · On-site
Understand customer application to establish tests and procedures for qualifying our products and ... Help engineering team to flow down customer key requirements to internal product design ...
Controls Engineer
Merrillville, IN · On-site
$82K - $106K/yr
With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...
Controls Engineer
Merrillville, IN · On-site
$82K - $106K/yr
With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...
Controls Engineer
Merrillville, IN · On-site
$82K - $106K/yr
With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...
Quick apply
Controls Engineer
Merrillville, IN · On-site
$82K - $106K/yr
With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...
Controls Engineer
$82K - $106K/yr
With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...
Controls Engineer
$82K - $106K/yr
With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...
Application Engineer
Anderson, IN · On-site
This person will relay customer needs to PHINIA product engineering as the technical interface for current and future product applications, drive quality improvement needs, and special projects for ...
Application Engineer
Anderson, IN · On-site
This person will relay customer needs to PHINIA product engineering as the technical interface for current and future product applications, drive quality improvement needs, and special projects for ...
Application Engineer
Anderson, IN · On-site
This person will relay customer needs to PHINIA product engineering as the technical interface for current and future product applications, drive quality improvement needs, and special projects for ...
Application Engineer
Anderson, IN · On-site
This person will relay customer needs to PHINIA product engineering as the technical interface for current and future product applications, drive quality improvement needs, and special projects for ...
Duties: • Designs industrial components from initial concept through final detailed designs; • Communicates with customer's engineers to assist in the design if the product; • Optimizes ...
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Duties: • Designs industrial components from initial concept through final detailed designs; • Communicates with customer's engineers to assist in the design if the product; • Optimizes ...
Design Engineer
Fishers, IN · On-site
$61K - $76K/yr
This position will require working closely with project managers, design engineers, engineering specialists, manufactures, customers, engineering firms and other external experts. This position will ...
New
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Design Engineer
Fishers, IN · On-site
$61K - $76K/yr
This position will require working closely with project managers, design engineers, engineering specialists, manufactures, customers, engineering firms and other external experts. This position will ...
New
Quality Engineer
Albion, IN · On-site
$65K - $84K/yr
Job Title: Quality Engineer Job Summary: The Quality Engineer is responsible for developing ... Ensures customer and internal quality processes and methods are followed in all aspects of ...
Quality Engineer
Albion, IN · On-site
$65K - $84K/yr
Job Title: Quality Engineer Job Summary: The Quality Engineer is responsible for developing ... Ensures customer and internal quality processes and methods are followed in all aspects of ...
Quality Engineer
Albion, IN · On-site
$65K - $84K/yr
Job Title: Quality Engineer Job Summary: The Quality Engineer is responsible for developing ... Ensures customer and internal quality processes and methods are followed in all aspects of ...
Quality Engineer
Albion, IN · On-site
$65K - $84K/yr
Job Title: Quality Engineer Job Summary: The Quality Engineer is responsible for developing ... Ensures customer and internal quality processes and methods are followed in all aspects of ...
CMM Programmer- Manufacturing engineer
Lafayette, IN · On-site
$28 - $29.33/hr
Daily interaction with workgroup and internal customers(engineering, operations) Team Structure * Metrology -CMM Team consisting of Quality Manager, 3 programmers. A contract machine operator team of ...
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CMM Programmer- Manufacturing engineer
Lafayette, IN · On-site
$28 - $29.33/hr
Daily interaction with workgroup and internal customers(engineering, operations) Team Structure * Metrology -CMM Team consisting of Quality Manager, 3 programmers. A contract machine operator team of ...
Customer Engineer information
See Indiana salary details
$37.1K - $43.1K
11% of jobs
$43.1K - $49.1K
1% of jobs
$49.1K - $55.1K
2% of jobs
$55.1K - $61.2K
5% of jobs
$65.1K is the 25th percentile. Wages below this are outliers.
$61.2K - $67.2K
9% of jobs
$67.2K - $73.2K
19% of jobs
The median wage is $74K / yr.
$73.2K - $79.2K
19% of jobs
$83.4K is the 75th percentile. Wages above this are outliers.
$79.2K - $85.2K
12% of jobs
$85.2K - $91.2K
10% of jobs
$91.2K - $97.2K
8% of jobs
$97.2K - $103.2K
4% of jobs
$37.1K
$74.8K
$103.2K
How much do customer engineer jobs pay per year?
How does a Customer Engineer typically collaborate with sales and product teams to address client needs?
What engineers make $500,000?
What are Customer Engineers?
What engineers make $300,000 a year?
What is the highest paid customer service job?
What is the difference between Customer Engineer vs Technical Support Engineer?
| Aspect | Customer Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Bachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are common | Associate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications |
| Work Environment | Customer sites, offices, or remote; involved in pre-sales, deployment, and post-sales support | Call centers, support centers, or remote; focused on troubleshooting and issue resolution |
| Employer & Industry Usage | Tech companies, networking firms, cloud providers; involved in client solutions and technical consulting | IT service providers, hardware/software vendors; primarily troubleshooting and support roles |
In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.
What does a customer engineer do?
What are the key skills and qualifications needed to thrive as a Customer Engineer, and why are they important?
- Netflix Remote Customer Service
- Wfm Customer Service Representative
- Remote Customer Service Researcher
- Remote Customer Success Engineer
- Manager Tesla Ai
- Work From Home Csr Customer Service Representative
- Freelance Email Customer Support
- Full Time Work From Home At&T Customer Service
- Remote Telecom Network Provisioning
- No Experience Cruise

Job description
Job Description:
- Provide support for internally developed software applications and assist in troubleshooting customer system issues related to Navis products.
- Manage cases and communications from start to resolution and closure, collaborating with departments like Sustaining (Development), QA (Testing), and Product release.
- Verify, reproduce, and isolate application defects or faults reported by Navis Customers. While this role doesn't involve development, the ability to debug software applications and analyze code for potential issues is a valuable skill.
- Reproduce software defects in a lab environment using customer datasets or remote connections to the customer's test environment.
- Address customer "question" cases, often requiring in-depth investigation to provide answers using reference materials such as product manuals, case management tools, Confluence, product release notes, and other Navis resources.
- Perform on-site customer-facing tasks, including software or hardware upgrades, resolving critical defects that couldn't be reproduced off-site, and testing Navis product integrations with third-party systems.
- Participate in software implementations and upgrades at customer facilities as necessary.
- Be part of a global 24x7 on-call duty roster to manage and address critical issues.
- Engage in account management activities for assigned accounts, including conducting regular conference calls and case reviews.
- A degree in computer science or a related field.
- 2+ years of N4 TOS product support experience, preferably in container terminal, shipping, or logistics industries. Experience with automation terminals is a plus.
- Proficiency in various system platform technologies such as networking, MS SQL Server, Oracle, and familiarity with Java, EDI, Spring, Hibernate, Xenos Transform Designer, and J2EE is recommended.
- Hands-on experience with JAVA, XML, and client-server applications.
- Knowledge and experience in coding with Core Java/Groovy is advantageous.
- Familiarity with diagnostic tools like Hyperic or similar is a bonus.
- Understanding of relational database structures and web-based enterprise solutions.
- Strong technical troubleshooting skills across various applications and technologies.
- Detail-oriented, self-motivated, and assertive communicator.
- Excellent written and verbal communication skills in English.
- Inherent customer service and technical support orientation.
- Willingness to travel as needed and the ability to work extended hours under tight deadlines.
- Teamwork skills, especially in multi-disciplinary virtual teams across different locations.
- Flexibility to work in shifts based on business requirements.
- Strong leadership, time management, and organizational abilities.
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Kaleris
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
Alpharetta, GA, US