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Customer Engineer Jobs in Indiana (NOW HIRING)

Kaleris

Customer Support Engineer

Vera Cruz, IN · On-site

Address customer "question" cases, often requiring in-depth investigation to provide answers using reference materials such as product manuals, case management tools, Confluence, product release ...

Dana

Engineer, Applications

Avilla, IN · On-site

Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...

Dana Incorporated

Engineer, Applications

Avilla, IN

Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...

Dana Incorporated

Engineer, Applications

Avilla, IN · On-site

Coordinate the design, development and testing of new valve stem seals for our customers. * Participate in personal, electronic, and/or documented interface with customer engineering staff during ...

Regal Rexnord

Application Engineer

Fort Wayne, IN · On-site

Understand customer application to establish tests and procedures for qualifying our products and ... Help engineering team to flow down customer key requirements to internal product design ...

Southlake Automation

Controls Engineer

Merrillville, IN · On-site

$82K - $106K/yr

With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...

Southlake Automation

Controls Engineer

Merrillville, IN · On-site

$82K - $106K/yr

With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...

Southlake Automation

Controls Engineer

Merrillville, IN

$82K - $106K/yr

With a wide range of customers, engineers get the opportunity to see industrial equipment applied in a wide array of industries. These industries include automotive, chemical, consumer product, food ...

Phinia

Application Engineer

Anderson, IN · On-site

This person will relay customer needs to PHINIA product engineering as the technical interface for current and future product applications, drive quality improvement needs, and special projects for ...

Phinia, Inc.

Application Engineer

Anderson, IN · On-site

This person will relay customer needs to PHINIA product engineering as the technical interface for current and future product applications, drive quality improvement needs, and special projects for ...

Linamar

Quality Engineer

Albion, IN · On-site

$65K - $84K/yr

Job Title: Quality Engineer Job Summary: The Quality Engineer is responsible for developing ... Ensures customer and internal quality processes and methods are followed in all aspects of ...

Linamar

Quality Engineer

Albion, IN · On-site

$65K - $84K/yr

Job Title: Quality Engineer Job Summary: The Quality Engineer is responsible for developing ... Ensures customer and internal quality processes and methods are followed in all aspects of ...

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All JobsCustomer Engineer JobsCustomer Engineer Jobs in Indiana

Customer Engineer information

See Indiana salary details

$37.1K

$74.8K

$103.2K

How much do customer engineer jobs pay per year?

As of Jun 17, 2026, the average yearly pay for customer engineer in Indiana is $74,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $85,600.00 per year, depending on experience, location, and employer.

How does a Customer Engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What engineers make $500,000?

Senior software engineers, especially those in high-demand fields like cloud computing, AI, or cybersecurity, can earn $500,000 or more annually with bonuses and stock options. Other engineering roles such as data engineers or specialized hardware engineers may also reach this level with extensive experience and advanced skills.

What are Customer Engineers?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What engineers make $300,000 a year?

Senior software engineers, cloud engineers, and specialized cybersecurity engineers can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and working in high-demand industries or companies. These roles often require strong technical skills, leadership abilities, and sometimes stock options or bonuses that contribute to total compensation.

What is the highest paid customer service job?

The highest paid customer service roles are often in executive or specialized positions such as Customer Service Directors or Customer Experience Managers, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools. Compensation varies based on industry, company size, and geographic location.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What does a customer engineer do?

A customer engineer is responsible for providing technical support, troubleshooting, and solutions to clients, often working directly with customers to resolve issues with products or services. They may also assist with system installation, maintenance, and training, utilizing technical skills and tools to ensure customer satisfaction and optimal product performance.

What are the key skills and qualifications needed to thrive as a Customer Engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.
What are the most commonly searched types of Customer Engineer jobs in Indiana? The most popular types of Customer Engineer jobs in Indiana are:
What are popular job titles related to Customer Engineer jobs in Indiana? For Customer Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Engineer jobs in Indiana look for? The top searched job categories for Customer Engineer jobs in Indiana are:
What are popular job titles related to Customer Engineer jobs in IN? For Customer Engineer jobs in IN, the most frequently searched job titles are:
Customer Engineer jobs near you
Infographic showing various Customer Engineer job openings in Indiana as of June 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $74,763 per year, or $35.9 per hour.
Customer Support Engineer

Customer Support Engineer

Kaleris

Vera Cruz, IN • On-site

Full-time

Posted 25 days ago

Job description

Job Description:

Responsibilities
  • Provide support for internally developed software applications and assist in troubleshooting customer system issues related to Navis products.
  • Manage cases and communications from start to resolution and closure, collaborating with departments like Sustaining (Development), QA (Testing), and Product release.
  • Verify, reproduce, and isolate application defects or faults reported by Navis Customers. While this role doesn't involve development, the ability to debug software applications and analyze code for potential issues is a valuable skill.
  • Reproduce software defects in a lab environment using customer datasets or remote connections to the customer's test environment.
  • Address customer "question" cases, often requiring in-depth investigation to provide answers using reference materials such as product manuals, case management tools, Confluence, product release notes, and other Navis resources.
  • Perform on-site customer-facing tasks, including software or hardware upgrades, resolving critical defects that couldn't be reproduced off-site, and testing Navis product integrations with third-party systems.
  • Participate in software implementations and upgrades at customer facilities as necessary.
  • Be part of a global 24x7 on-call duty roster to manage and address critical issues.
  • Engage in account management activities for assigned accounts, including conducting regular conference calls and case reviews.
Requirements
  • A degree in computer science or a related field.
  • 2+ years of N4 TOS product support experience, preferably in container terminal, shipping, or logistics industries. Experience with automation terminals is a plus.
  • Proficiency in various system platform technologies such as networking, MS SQL Server, Oracle, and familiarity with Java, EDI, Spring, Hibernate, Xenos Transform Designer, and J2EE is recommended.
  • Hands-on experience with JAVA, XML, and client-server applications.
  • Knowledge and experience in coding with Core Java/Groovy is advantageous.
  • Familiarity with diagnostic tools like Hyperic or similar is a bonus.
  • Understanding of relational database structures and web-based enterprise solutions.
  • Strong technical troubleshooting skills across various applications and technologies.
  • Detail-oriented, self-motivated, and assertive communicator.
  • Excellent written and verbal communication skills in English.
  • Inherent customer service and technical support orientation.
  • Willingness to travel as needed and the ability to work extended hours under tight deadlines.
  • Teamwork skills, especially in multi-disciplinary virtual teams across different locations.
  • Flexibility to work in shifts based on business requirements.
  • Strong leadership, time management, and organizational abilities.

Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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