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Customer Reliability Engineer Jobs in Indiana (NOW HIRING)

V2X

Senior Reliability Engineer I

Indianapolis, IN

The Senior Reliability Engineer I will perform failure probability and maintainability analysis ... customers through our respective disciplines. This position serves as a member of the V2X ...

V2X

Senior Reliability Engineer I

Indianapolis, IN · On-site

The Senior Reliability Engineer I will perform failure probability and maintainability analysis ... customers through our respective disciplines. This position serves as a member of the V2X ...

Carlex

Reliability Engineer

Auburn, IN · On-site

$95K - $120K/yr

... reliability of components and equipment • Monitor the execution and effectiveness of the PM ... Customer Focused, Teamwork, Excellence and Trust Equal Opportunity Employer This employer is ...

Huntington

Site Reliability Engineer

Indianapolis, IN · On-site

$54.50 - $72.50/hr

Provide SRE production support for Mainframe applications, APIs, Web Services, and Microservices ... Manage customer-impacting incidents, technical escalations, vendor engagements, and business ...

Huntington

Site Reliability Engineer

Indianapolis, IN · On-site

$57K - $113K/yr

Provide SRE production support for Mainframe applications, APIs, Web Services, and Microservices ... Manage customer-impacting incidents, technical escalations, vendor engagements, and business ...

Kastle Systems

Site Reliability Engineer II

South Bend, IN · On-site

$55.75 - $74.25/hr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be ... Site Reliability Engineer II The SRE II sits at the intersection of software engineering and ...

Carmeuse

Regional Reliability Engineer

Gary, IN · On-site

$102K - $128K/yr

Partnering with appropriate suppliers and customer technical resources to implement best practices ... Bachelors of Science degree in Mechanical or Electrical Engineering * 5-10 years of related ...

Carmeuse

Regional Reliability Engineer

Gary, IN · On-site

$102K - $128K/yr

Partnering with appropriate suppliers and customer technical resources to implement best practices ... Bachelors of Science degree in Mechanical or Electrical Engineering * 5-10 years of related ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Indiana

Customer Reliability Engineer information

See Indiana salary details

$58K

$112.3K

$134.2K

How much do customer reliability engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer reliability engineer in Indiana is $112,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $122,800.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Indiana?

For Customer Reliability Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Indiana look for?

The top searched job categories for Customer Reliability Engineer jobs in Indiana are:

What cities in Indiana are hiring for Customer Reliability Engineer jobs?

Cities in Indiana with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $112,259 per year, or $54 per hour.

Reliability Engineer

Carlex Glass America, LLC.

Auburn, IN • On-site

$38.46 - $43.27/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Join our team!
  • Benefits Effective Day 1
  • Safety Driven Culture
  • Clean Work Environment

ESSENTIAL JOB FUNCTIONS

• Lead root cause analysis of failures and drive implementation

of corrective actions

• Originate, develop, and facilitate analysis methods for

determining the reliability of components and equipment

• Monitor the execution and effectiveness of the PM programs,

identify any deficiencies, and implement corrective actions as

necessary

• Provide leadership and technical support to cultivate a

proactive maintenance service department

• Utilize the equipment downtime database to identify trends

and premature failure issues, and implement corrective

actions to address and track progress

• Design, develop, and implement equipment changes that will

correct reliability, improve productivity, improve efficiencies,

and increase quality product yield

• Attend daily meetings to drive immediate continuous

improvement and compliance to productivity goals

REQUIREMENTS

Education:

• Associate degree with relevant education required

• Bachelor’s degree in Engineering or relevant technical

field preferred

Years of Experience:

• 3+ years of experience in Engineering or similar technical

field required

Other Requirements:

• Regular and predictable attendance required

• Cooperate within teams to carry out tasks and

responsibilities

• Experience with AC and DC variable speed drives

• Experience with low voltage and high voltage AC/DC

circuits

• Experience with Fanuc robots and robotic cells a plus

• Familiar with PFMEA, RCFA, Pareto analysis, 5Y, %s,

SPC, CMS, and standardized work instructions a plus

• Experience with HVAC systems and regulatory

compliance a plus

• Work beyond the traditional 40 hours per week may be

required as work load or projects dictate, including

weekends and holidays

KEY COMPETENCIES

• Advanced/Intermediate skill level with Microsoft Office

Suite; Word, Excel, and PowerPoint

• Excellent communication skills, both verbal and written

• Hands-on approach to problem solving and analysis

• Excellent Analytical Skills

• Proficient with AutoCAD and Inventory 3D applications

• Ability and willingness to uphold the Carlex Values of

Safety, Customer Focused, Teamwork, Excellence and

Trust

You should be proficient in:

  • Bachelor's Degree
  • Industrial and Manufacturing Engineering
  • HVAC/R Systems
  • Electrical Troubleshooting Skills
  • Troubleshooting Skills
  • Electrical / Electronic Systems
  • Electrical Schematic Reading
  • Equipment Repair & Maintenance
  • Engineering Degree
  • Microsoft Excel

Machines & technologies you'll use:

  • HVAC Systems
  • Refrigeration/Cooling Systems
  • HMI
  • Conveyor Systems
  • Industrial Robot (Fanuc)
  • Shaper
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