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Customer Reliability Engineer Jobs in Indiana (NOW HIRING)

Elanco

Manufacturing Reliability Engineer

Clinton, IN · On-site

$96K - $121K/yr

... Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and ... Manufacturing Reliability Engineer As a Manufacturing Reliability Engineer , you will contribute to ...

Caterpillar

Reliability Engineer

Lafayette, IN · On-site

$98K - $124K/yr

We don't just talk about progress and innovation here - we make it happen, with our customers ... The Reliability Engineer will assist in the structure and execution of the *NEW* LEC proactive ...

Carlex

Reliability Engineer

Auburn, IN · On-site

$95K - $120K/yr

... reliability of components and equipment • Monitor the execution and effectiveness of the PM ... Customer Focused, Teamwork, Excellence and Trust Equal Opportunity Employer This employer is ...

Kastle Systems

Site Reliability Engineer II

South Bend, IN · On-site

$55.75 - $74.25/hr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be ... Site Reliability Engineer II The SRE II sits at the intersection of software engineering and ...

Carmeuse

Regional Reliability Engineer

Gary, IN · On-site

$102K - $128K/yr

Partnering with appropriate suppliers and customer technical resources to implement best practices ... Bachelors of Science degree in Mechanical or Electrical Engineering * 5-10 years of related ...

Carmeuse

Regional Reliability Engineer

Gary, IN · On-site

$102K - $128K/yr

Partnering with appropriate suppliers and customer technical resources to implement best practices ... Bachelors of Science degree in Mechanical or Electrical Engineering * 5-10 years of related ...

Allegion

Director, DevSecOps& SRE

Carmel, IN · On-site

$57 - $75.75/hr

Directing an SRE and Cloud Infrastructure team in the development and maintenance of reliable ... Understand customers' business objectives and work closely with them. * Stay updated with new ...

Allegion

Director, DevSecOps& SRE

Carmel, IN

$57 - $75.75/hr

Director,DevSecOpsand SRE Allegion isseekinga highly skilled DevOps and SRE Manager to join our ... Understand customers' businessobjectivesand work closely with them. * Stay updated withnew ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Indiana

Customer Reliability Engineer information

See Indiana salary details

$58K

$112.3K

$134.2K

How much do customer reliability engineer jobs pay per year?

As of Jul 11, 2026, the average yearly pay for customer reliability engineer in Indiana is $112,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $122,800.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Indiana? For Customer Reliability Engineer jobs in Indiana, the most frequently searched job titles are:
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What cities in Indiana are hiring for Customer Reliability Engineer jobs? Cities in Indiana with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $112,259 per year, or $54 per hour.
Manufacturing Reliability Engineer

Manufacturing Reliability Engineer

Elanco Animal Health Incorporated

Clinton, IN • On-site

$96K - $121K/yr

Full-time

Retirement, PTO

Re-posted 19 days ago

Elanco rating

7.8

Company rating: 7.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

44th of 74 rated pharmaceutical

Job description

At Elanco (NYSE: ELAN) - it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals' lives better makes life better - join our team today!
Your Role: Manufacturing Reliability Engineer
As a Manufacturing Reliability Engineer, you will contribute to the site's equipment reliability and maintenance programs to support current and future production objectives. Working closely with Maintenance, Operations, Engineering, and Quality, you will help drive reliability improvements, support mechanical integrity programs, and advance maintenance best practices across the site.
Your Responsibilities
  • Site Reliability Program Support: Support and contribute to the site's reliability program while developing expertise in equipment reliability and maintenance strategies; participate in equipment reliability initiatives including asset criticality assessments, maintenance strategy development, and lifecycle planning.
  • Reliability Improvements: Perform and lead RCFA, FMEA, and RCM activities while implementing preventive and predictive maintenance strategies to improve asset performance and reduce failures.
  • Ensure Mechanical Integrity & Compliance: Provide oversight of mechanical integrity programs, including inspections, testing, and monitoring of tanks, vessels, piping, and other critical assets while maintaining compliance with applicable standards.
  • Partner Across Functions: Collaborate with Operations, Maintenance, Engineering, Quality, and Planning teams to ensure safe, reliable, and compliant equipment performance and effective maintenance execution.
  • Optimize Systems & Continuous Improvement: Maintain CMMS data integrity, improve maintenance processes and spare parts strategies, monitor equipment performance, and implement corrective actions and emerging technologies to enhance reliability.

What You Need to Succeed (Minimum Qualifications)
  • Education: Bachelor's Degree in Engineering (Mechanical Engineering preferred).
  • Required Experience: Experience in maintenance, reliability engineering, or manufacturing environments with responsibility for equipment reliability and maintenance programs.
  • Top Skills: Analytical and problem-solving skills with working knowledge of CMMS systems, preventive and predictive maintenance techniques, and cross-functional collaboration.

What Will Give You a Competitive Edge (Preferred Qualifications)
  • Experience with SAP or other CMMS platforms.
  • Manufacturing or regulated industry experience (e.g., cGMP / FDA environments).
  • Experience with reliability methodologies such as RCFA, FMEA, and RCM.
  • Familiarity with mechanical integrity programs and inspection processes.

Additional Information
  • Schedule: Monday-Friday, 8-hour shifts (flexibility required for evenings/weekends during outages).
  • Work Environment: Manufacturing / production site with cross-functional collaboration.

Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco Benefits and Perks:
We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:
  • Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
  • 8-week parental leave
  • 9 Employee Resource Groups
  • Annual bonus offering Up to 6% 401K matching

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job-related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.

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