1

Customer Reliability Engineer Jobs in Indianapolis, IN

The Senior Reliability Engineer I will perform failure probability and maintainability analysis ... customers through our respective disciplines. This position serves as a member of the V2X ...

The Senior Reliability Engineer I will perform failure probability and maintainability analysis ... customers through our respective disciplines. This position serves as a member of the V2X ...

Site Reliability Engineer

Indianapolis, IN · On-site

$54.50 - $72.50/hr

Provide SRE production support for Mainframe applications, APIs, Web Services, and Microservices ... Manage customer-impacting incidents, technical escalations, vendor engagements, and business ...

Reliability Field Engineer

Indianapolis, IN · On-site

$36.40 - $47.30/hr

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

Reliability Field Engineer

Indianapolis, IN · On-site

$36.40 - $47.30/hr

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

Reliability Field Engineer

Indianapolis, IN · On-site

$36.40 - $47.30/hr

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

next page

Showing results 1-20

Customer Reliability Engineer information

See Indianapolis, IN salary details

$58.3K

$112.8K

$134.8K

How much do customer reliability engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer reliability engineer in Indianapolis, IN is $112,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,000.00 and $123,300.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Indianapolis, IN?

For Customer Reliability Engineer jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Indianapolis, IN look for?

The top searched job categories for Customer Reliability Engineer jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Customer Reliability Engineer jobs?

Cities near Indianapolis, IN with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Indianapolis, IN as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $112,766 per year, or $54.2 per hour.

System Safety & Reliability Engineer

Rolls Royce

Indianapolis, IN • On-site, Remote

$98K - $123K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Job Description Job Title: System Safety & Reliability Engineer Working Pattern: Fulltime Working location: Indianapolis, IN As a System Safety & Reliability Engineer, you'll be part of a team that ensures the safety and reliability attributes of our products are understood and risks are managed to an acceptable level. This role involves the integration of diverse areas of knowledge to create and support complex systems that enable reliable system operation under highly challenging conditions. Tasks include mathematical modeling of complex systems, probabilistic safety assessments, and hazard assessments; extracting actionable insights to improve our products. We apply multi-domain engineering knowledge for components and systems, detailing failure mechanisms and their system effects. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive. Be part of a team that sets the industry standard and drives groundbreaking solutions. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. What you will be doing With this attractive opportunity you will get a chance to:
  • Understanding the product's degradation and failure mechanisms, associated consequences, with the aim to eliminate or reduce product hazards. Develop models that characterize these mechanisms using deterministic or probabilistic/data mining techniques.
  • Assess new and derivative design solutions, product operation and maintenance practices to evaluate the impact on product safety and reliability. Develop and deploy models at component, system, asset, and fleet levels to characterize product safety and reliability. Support the associated part/function classification activities.
  • Support product development and new product introduction phases through Safety & Reliability Engineering analysis and documentation (e.g. FHA, FMECA, System Safety Assessment, etc.).
  • Support the FRACAS and Reliability Initiatives in development and in-service phases.
Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Basic Requirements:
  • Bachelor of Science degree in Mathematics, Actuarial Science, or Engineering OR
  • Master's of Science in Mathematics, Actuarial Science, or Engineering OR
  • PhD degree in Mathematics, Actuarial Science, or Engineering
  • In order to be considered for this role, you must be a US citizen
Preferred Requirements:
  • Multi-disciplinary collaboration skills, including facilitation and communication at the component, sub-system, and system level
  • Technical experience in the use of Safety and/or Reliability engineering tools (e.g.) Weibull++, XFMEA, XFRACAS, @RISK, Reliability Workbench.
  • An ability to apply logical, analytical and innovative thinking on a range of technical problems
  • Technical experience in the deployment of Safety and/or Reliability engineering tools and methods
  • Member of ASQ working toward Certified Reliability Engineer credentials
What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. For fully remote roles, employees can live in any state except Idaho, Nebraska, Nevada, Vermont, and Wyoming. Relocation assistance is available for this position. Closing date: August 26, 2026 #CLOENG Job Category Engineering for Services Job Posting Date 12 Aug 2026; 00:08 Pay Range $62,640 - $101,790-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. PandoLogic. Category:Manufacturing, Keywords:System Safety Engineer, Location:Indianapolis, IN-46259