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Customer Reliability Engineer Jobs in Indiana (NOW HIRING)

... to customers. About the role As our Senior Reliability Engineer, you'll be the guardian of ... operational uptime and product dependability. Your expertise will help us prevent costly downtime ...

... to customers. About the role As our Senior Reliability Engineer, you'll be the guardian of ... operational uptime and product dependability. Your expertise will help us prevent costly downtime ...

This position is responsible to the Plant Manager and Regional Reliability Engineer for the safe ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

This position is responsible to the Plant Manager and Regional Reliability Engineer for the safe ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

This position is responsible to the Plant Manager and Regional Reliability Engineer for the safe ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

This position is responsible to the Plant Manager and Regional Reliability Engineer for the safe ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

New

... customer demands for reliability processes/equipment to avoid failures. o These strategies are ... Qualifications o 7-10 years Maintenance Engineering experience preferred but not required o ...

... customer demands for reliability processes/equipment to avoid failures. o These strategies are ... Qualifications o 7-10 years Maintenance Engineering experience preferred but not required o ...

General Summary This full-time position is in the Systems Development Department of Kratos SRE and ... Experience interfacing with government and non-government customers. * Experience modeling and ...

CMMS Engineer

New Carlisle, IN · On-site

$93K - $117K/yr

At Amazon, we're working to be the most customer-centric company on earth Amazon is a place where ... We are currently seeking a CMMS Engineer to serve as a system mater expert within Amazon data ...

CMMS Engineer

New Carlisle, IN · On-site

$93K - $117K/yr

At Amazon, we're working to be the most customer-centric company on earth Amazon is a place where ... We are currently seeking a CMMS Engineer to serve as a system mater expert within Amazon data ...

CMMS Engineer

New Carlisle, IN · On-site

$93K - $117K/yr

At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where ... We are currently seeking a CMMS Engineer to serve as a system mater expert within Amazon data ...

You will broaden your engineering capability across technical reliability, digital tools, data ... Customer Interaction: Serve as a primary technical contact on-site, documenting service reports ...

You will broaden your engineeringcapability across technical reliability, digital tools, data ... Customer Interaction: Serve as aprimary technical contact on-site, documenting service reports ...

Showing results 41-60

Customer Reliability Engineer information

See Indiana salary details

$58K

$112.3K

$134.2K

How much do customer reliability engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer reliability engineer in Indiana is $112,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $122,800.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Indiana?

For Customer Reliability Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Indiana look for?

The top searched job categories for Customer Reliability Engineer jobs in Indiana are:

What cities in Indiana are hiring for Customer Reliability Engineer jobs?

Cities in Indiana with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $112,259 per year, or $54 per hour.

Senior Reliability Engineeer

Evansville, IN • On-site

Reckitt
10K+ employees

$95K - $143K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Reckitt rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Supply
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role
As our Senior Reliability Engineer, you'll be the guardian of operational uptime and product dependability. Your expertise will help us prevent costly downtime, extend equipment life, and ensure our manufacturing lines run at peak performance. You'll be the bridge between engineering, maintenance, and production-turning data into actionable insights, and insights into measurable improvements that keep our customers satisfied and our operations thriving.
Your responsibilities
  • Lead root cause analysis (RCA) investigations for recurring equipment failures and implement sustainable corrective actions.
  • Develop and optimize preventive and predictive maintenance programs using tools like vibration analysis, thermography, and oil analysis.
  • Analyze production loss data to identify high-cost, high-impact reliability risks and prioritize improvement projects.
  • Collaborate with design and process engineering teams to ensure reliability is built into new equipment and processes from day one.
  • Manage and interpret reliability metrics such as MTBF (Mean Time Between Failures) and MTTR (Mean Time to Repair) to guide decision-making.
  • Opportunity to manage a small team focused on execution of reliability tasks.
  • Mentor engineers and maintenance staff in reliability best practices and problem-solving methodologies.

The experience we're looking for
  • Bachelor's degree in Mechanical, Electrical, Industrial Engineering, or a related field.
  • 7+ years of experience in reliability engineering within a manufacturing environment.
  • Proven track record with reliability tools such as FMEA.
  • Hands-on experience with CMMS (Computerized Maintenance Management Systems) and data analysis software.
  • Strong understanding of manufacturing processes, equipment design, and maintenance strategies.
  • Excellent communication skills to influence cross-functional teams and drive change.
  • A proactive, analytical mindset with a passion for continuous improvement.

The skills for success
Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business accumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Salary Range
USD $95,000.00 - $143,000.00
Pay Transparency
The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year.Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve.If reasonable accommodation is needed to complete your application, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to the full inclusion of all qualified individuals.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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