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Customer Reliability Engineer Jobs in Indiana (NOW HIRING)

Sr. Reliability Engineer | Primient About Primient Primient is a century old company with an ... Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ...

Director, DevSecOps& SRE

Carmel, IN · On-site

$54 - $71.75/hr

... customers' business objectives and work closely with them. • Stay updated with new technologies ... E Engineers • Experience working with remote teams Preferred : • 3+ years of AWS or Azure ...

Sr. Reliability Engineer | Primient About Primient Primient is a century old company with an ... Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ...

Sr Reliability Engineer

Indianapolis, IN · On-site

$79K - $158K/yr

We continue to lead because of our world-class, inclusive workforce that puts the customer at the ... In this role, you will work with a group of reliability engineers to support new product ...

Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ... Senior Reliability Engineer * Work Capital projects both large (>$1m) and small ($ * Develop and ...

... customers, and especially your community. Under this roof, we define the future while leading the ... Job Summary Improve equipment reliability and optimize area production through optimized ...

We are seeking a skilled Reliability Engineer II to play a pivotal role in ensuring the reliability ... Ability to collaborate effectively with a wide range of stakeholders and internal customers. Nice ...

... customers, and especially your community. Under this roof, we define the future while leading the ... Job Summary Improve equipment reliability and optimize area production through optimized ...

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Customer Reliability Engineer information

See Indiana salary details

$58K

$112.3K

$134.2K

How much do customer reliability engineer jobs pay per year?

As of Jul 11, 2026, the average yearly pay for customer reliability engineer in Indiana is $112,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $122,800.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What job categories do people searching Customer Reliability Engineer jobs in Indiana look for? The top searched job categories for Customer Reliability Engineer jobs in Indiana are:
What cities in Indiana are hiring for Customer Reliability Engineer jobs? Cities in Indiana with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $112,259 per year, or $54 per hour.
Senior Maintenance Reliability Engineer

Senior Maintenance Reliability Engineer

Perdue Farms

Washington, IN • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Perdue Farms rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

268th of 395 rated food and drinks producers


Job description

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for food. It is part of Perdue Farms, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we’re committed to helping our team members thrive. That's Perdue.

Summary

We are recruiting for a Senior Maintenance Reliability Engineer for our site in Washington, IN. This role will lead the implementation, continuous improvement, and sustainability of reliability systems and processes within the manufacturing site. This position is responsible for developing, managing and coordinating the reliability programs and activities of the location key assets, utilities and support equipment through the use of personal knowledge, engineering resources, OEM and maintenance employees, to ensure maximum availability of these key assets, utilities and support equipment, while supporting the policies, goals and objectives of the company. The Senior Maintenance Reliability Engineer is to identify and manage asset reliability risks that could adversely affect plant or business operations. This position selects engineering techniques to solve problems and makes recommendations including the coordination of projects for process improvements. Relocation is available for eligible candidates. 

Principal and Essential Duties & Responsibilities
  • Responsible for the implementation of reliability concepts including development of Root Cause Analysis, Reliability Centered Maintenance, Predictive Maintenance technologies and Preventive Maintenance development/optimization to achieve high levels of availability of plants assets Driving increased production and uptime using reliability tools and processes, including Root Cause Failure Analysis (RCFA), and Failure Mode Effects Analysis (FMEA).
  • Provide technical and engineering support and troubleshooting advice to maintenance and various operational areas. Subject Matter Expert in the design and operation of rotating equipment, development of equipment strategies (including lubrications, conditions monitoring, and preventive maintenance), and management of mechanical integrity (including tanks, pressure vessels, and piping).
  • Develop and implement plans for continuous improvement of production equipment, processes, and process controls. Work closely with both operations and maintenance in the development of long-term equipment maintenance strategies and operator basic care (OBC) as well as support troubleshooting efforts through formal Root Cause Analysis (RCA).
  • Provide technical expertise to the site with field application of precision maintenance techniques. Provide training, field coaching and mentoring of maintenance supervisors and craftsmen. Deliver a strategic reliability-centered maintenance approach to optimizing asset life and productivity through documented asset strategies.
  • Develop and implement best practices for assets to improve the mean time between failures (MTBF). Utilize Root Cause Analysis processes to review significant failures, identify corrective action to prevent reoccurrence and refine asset strategy to sustain improvement.
  • Mine data to identify reliability improvement opportunities and develop corrective actions focused on delivering Net Hours improvement and cost reduction.
  • Develop engineering solutions to repetitive failures and all other problems that adversely affect plant operations. These problems include capacity, quality, cost or regulatory compliance issues.
Minimum Education
  • Bachelor’s Degree in Reliability, Mechanical or Electrical in Engineering; Advanced degree in this or related field is highly desirable.
Experience Requirements
  • Five (5) or more years of reliability experience within an industrial manufacturing environment preferably in mid sized manufacturing companies in similar industries.
  • Exposure to operations, process control, project engineering, plant maintenance, construction and new installations.
  • Experience developing asset strategies (time-based inspection/replace, and condition-based tasks).
  • Experience with Reliability Centered Maintenance (RCM) and facilitating Root Cause Analysis (RCA).
  • Strong technical expertise in applying Precision Maintenance techniques in industrial manufacturing processes.
  • Strong knowledge of Precision Maintenance procedures. Knowledge of equipment design and failure modes.
  • Experience with interpreting forensic evidence to identify failure modes.
  • Strong communication (written, oral and interpersonal) skills.
  • Ability to lead and be part of cross functional teams.
  • Experience with computer maintenance management systems (CMMS) preferably IBM Maximo.
  • Advanced skills in basic personal computer software (Microsoft applications); Experience using Microsoft Word, Excel and Outlook. 
Experience Preferred
  • Experience working in food industry
  • Supervisory experience Experience with/Certifications in Predictive maintenance technologies (Vib, IR, UL, MCA/MCSA, Oil Analysis, NDT)
  • CMRP or CRL
  • Certifications Certification in Lean Six Sigma ideal 
Environmental Factors and Physical Requirements
  • Position is active.
  • On the floor activities such as troubleshooting and re-design of existing systems are routine.
  • May need to move equipment occasionally.
  • May need to access files, supplies and equipment.
  • Work activity is where the processing equipment is located.
  • Work environment includes, but is not limited to, a normal office environment and construction site as well as climate extremes found in a poultry processing operation, feed mill, hatchery and a waste water treatment facility.
  • Position requires an associate to have the ability to move throughout the complex and all facilities.
  • When in a plant environment:
    • Exposure primarily consists of wet and moist floors which include metal and plastic grating surfaces.
    • May be exposed to temperatures of 28 degrees to 100 degrees Fahrenheit with both ambient and 100% humidity.
    • May handle product 25 degrees to 50 degrees Fahrenheit. May be exposed to noise ranges of 50 db to 110 db.
    • May be exposed to all chemicals used in poultry, food, processing facility.
    • Must wear and use protective and safety equipment required for the job as directed by the Company.
    • Must be able to work in confined and or permit required confined spaces and heights.
    • Must be able to work on and or around operating equipment.
    • Must be trained and use Lockout/Tagout 

Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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