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Customer Reliability Engineer Jobs in Indiana (NOW HIRING)

Sr. Reliability Engineer | Primient About Primient Primient is a century old company with an ... Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ...

Sr. Reliability Engineer | Primient About Primient Primient is a century old company with an ... Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ...

Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ... Senior Reliability Engineer * Work Capital projects both large (>$1m) and small ($ * Develop and ...

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

Reliability Field Engineer

Indianapolis, IN · On-site

$36.40 - $47.30/hr

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

Reliability Field Engineer

Indianapolis, IN · On-site

$36.40 - $47.30/hr

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

Showing results 21-40

Customer Reliability Engineer information

See Indiana salary details

$58K

$112.3K

$134.2K

How much do customer reliability engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer reliability engineer in Indiana is $112,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $122,800.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What job categories do people searching Customer Reliability Engineer jobs in Indiana look for?

The top searched job categories for Customer Reliability Engineer jobs in Indiana are:

What cities in Indiana are hiring for Customer Reliability Engineer jobs?

Cities in Indiana with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $112,259 per year, or $54 per hour.

Senior Reliability Engineer I with Security Clearance

V2X

Indianapolis, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.


V2X rating

8.9

Company rating: 8.9 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

56th of 450 rated engineering


Job description

Job Description Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. V2X is seeking a Senior Reliability Engineer I to join our team. The Senior Reliability Engineer I will perform failure probability and maintainability analysis within a team in support of the analysis and sustainment of developing equipment and systems, devices to meet contractual requirements and timelines. Responsibilities In this role, the Senior Reliability Engineer I will perform Reliability, Availability and Maintainability (RAM) modeling to provide Life Cycle Analysis and support to fielded systems and the development of new systems. Additionally, the Senior Reliability Engineer I will perform sustainment activities that include tracking and analyzing parts consumption and maintenance trends, implementing Failure Reporting, Analysis, and Corrective Action System (FRACAS) for the system. The Senior Reliability Engineer I is part of the Operations and Maintenance Services team whose activities include supporting inspection, testing, servicing, classification as to serviceability, repair, refurbishment, and overhaul of items or devices, removal and replacement of secondary items and components and repair and remanufacturing of reparable components by conducting Reliability Centered Maintenance (RCM) analysis. As such, the Senior Reliability Engineer I interfaces with a multi-discipline team to ensure the continued functioning of the development of systems, operational and maintenance manuals, spare parts lists and other logistics operations. The Senior Reliability Engineer I will interface with the System Safety program with Failure Modes, Effects and Criticality Analysis (FMECA) to support additional safety analyses. As a member of the Engineering Team, expect a dynamic and demanding environment that values discipline, adherence to processes, and adding value to our customers through our respective disciplines. This position serves as a member of the V2X Engineering Team and may support other programs within a matrix management assignment as directed. Qualifications Required Skills: * Minimum of 5 years of engineering experience. * Must be a U.S. Citizen with the ability to obtain and maintain a DOD Secret Clearance. * Experience and/or ability to perform Failure Modes, Effects and Criticality Analysis in accordance with MIL-STD_1629A. * Experience analyzing technical data and reports to develop life cycle management recommendations and reports supporting sustainment and maintenance of products * Exposure to reliability modeling and prediction in accordance with MIL-HDBK-217, MIL-STD-690, MIL-STD-765, ANSI-GEIA-STD-009, or equivalent industry standards or practices. * Experience and/or ability to perform Reliability Centered Maintenance analysis in accordance with MIL-STD-3034A. * Exposure with Failure Reporting, Analysis and Corrective Action System (FRACAS) development and operations per MIL-STD-2155. * Must have a valid U.S. Passport. * Ability to travel up to 10% of the time. Desired Skills: * Strong written, verbal and presentation skills * Strong interpersonal and project management skills, * Experience with product design. * Knowledge and familiarity of MIL-HDBK-338, MIL-STD-1543, MIL-STD-189, MIL-STD-781, MIL-STD-785 or equivalent industry practices. * Experience in multiple Systems Specialty areas such as Reliability, Safety, Human Factors, etc. * Experience with DOORS and Cameo * Ability to produce DoD required analysis, such as: * Failure Mode, Effects and Criticality Analysis (FMECA) * Fault Tree Analysis (FTA) * Reliability Modeling and Predictions * Reliability Centered Maintenance (RCM) Analysis * Level of Repair Analysis (LORA) * Supportability Analysis (SA) * Technical Manual Development * Training Material Development * Experience with requirements development, hardware and software development and verification Education Requirements: * Bachelor's degree in Engineering or a related Science, Technology, Engineering or Math (STEM) degree. Note: A Master's degree in Engineering or a related Science, Technology, Engineering or Math (STEM) degree may be counted as the equivalent of 2 years of engineering experience #LI-WH1
#Clearance At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

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About V2X

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1945