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Customer Reliability Engineer Jobs in Indiana (NOW HIRING)

Senior Site Reliability Engineer

Warsaw, IN · On-site

$48.25 - $64/hr

Senior Site Reliability Engineer, IC4 WHAT MAKES US, US Join some of the most innovative thinkers ... At its foundation, SimCorp is guided by our values - caring, customer success-driven, collaborative ...

Site Reliability Engineer II

South Bend, IN · On-site

$55.75 - $74.25/hr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be ... Site Reliability Engineer II The SRE II sits at the intersection of software engineering and ...

Sr. Reliability Engineer | Primient About Primient Primient is a century old company with an ... Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ...

Sr. Reliability Engineer | Primient About Primient Primient is a century old company with an ... Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ...

Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ... Senior Reliability Engineer * Work Capital projects both large (>$1m) and small ($ * Develop and ...

Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ... Senior Reliability Engineer * Work Capital projects both large (>$1m) and small ($ * Develop and ...

Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ... Senior Reliability Engineer * Work Capital projects both large (>$1m) and small ($ * Develop and ...

Reliability Field Engineer

Indianapolis, IN · On-site

$36.40 - $47.30/hr

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

Reliability Field Engineer

Indianapolis, IN · On-site

$36.40 - $47.30/hr

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

... customer Position Requirements: BS in an Engineering or Science field or equivalent experience 2+ years' experience in process engineering, maintenance, and reliability or operational excellence ...

Showing results 21-40

Customer Reliability Engineer information

See Indiana salary details

$58K

$112.3K

$134.2K

How much do customer reliability engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer reliability engineer in Indiana is $112,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $122,800.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Indiana?

For Customer Reliability Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Indiana look for?

The top searched job categories for Customer Reliability Engineer jobs in Indiana are:

What cities in Indiana are hiring for Customer Reliability Engineer jobs?

Cities in Indiana with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $112,259 per year, or $54 per hour.

Senior Site Reliability Engineer

Warsaw, IN • On-site

$48.25 - $64/hr

Other

Life, PTO

Posted 11 days ago


Job description

Job Description: Senior Site Reliability Engineer, IC4

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values - caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT TO US

As a Senior Site Reliability Engineer, you will be working on Cloud Native Products & Services, taking ownership of various responsibility domains like monitoring, observability, release management, vulnerability management, cost management, audit & compliance etc. You will work closely with DevOps engineers, clients, and stakeholders to ensure reliability, performance, and automation for both existing and new cloud native products & services. Onboard and long-running clients on them. Your contributions will drive stability, continuous improvement, and operational excellence in our Azure-based environments. This role blends hands-on engineering, incident response, platform configuration, and service quality, - guided by ITIL and SRE best practices.

WHAT YOU WILL BE RESPONSIBLE FOR
  • Support the operational and enhancement of mission-critical environments for both new and existing Cloud Native products & services
  • Collaborate with product development teams to enhance monitoring, observability, reliability, and performance of these services.
  • Collaborate deeply across engineering teams to understand systems at the code level.
  • Manage & improve our infrastructure deployment pipelines and troubleshoot onboarding and operational issues
  • Drive capacity planning efforts to ensure our platform is resilient and scalable as we grow.
  • Build tools and automation to eliminate manual TOIL, improve engineering velocity, developer experience, and improve system reliability.
  • Define and manage SLOs and error budgets in partnership with Engineering teams.
  • Contribute to incidents, problems, and change management processes.
  • Execute disaster recovery, configuration management, and platform readiness tasks.
  • Flexible working in regular & evening shift on rotational basis and providing weekend or On-Call support as needed.
  • Collaborate with Agile teams and take part in design discussions with clients, vendors, and stakeholders.
  • Contribute to knowledge sharing across multiple Product Areas.
  • Leverage a strong foundation in ITIL practices, including problem, change, and incident management.
WHAT WE VALUE
  • Bachelor’s degree in Computer Science or related field (Master’s is a plus)
  • 3+ years in Site Reliability, DevOps, or Cloud Engineering roles
  • Must have expertise with Microsoft Azure Cloud.
  • Expertise in Infrastructure as Code (IaC) using Bicep, ARM and Terraform
  • Solid experience in monitoring and logging tools (Azure Monitor, Application Insights, DataDog, Log Analytics).
  • Hand-on experience in IdP Onboarding and integrating, configuring IdP solutions like Azure Entra ID, Okta, KeyCloak or PingFederate
  • Experience in centralizing authentication, managing user identities, and implementing secure access protocols (SAML, OAuth, OIDC)
  • Experience working with observability frameworks like Open Telemetry and distributed tracing systems
  • Experience working with application reliability platforms like Checkly or equivalent
  • Experience setting up synthetic monitoring using Playwright or equivalent
  • Knowledge of AI/ML-based anomaly detection, log aggregation and analysis tools like Microsoft Azure Anomaly Detector or equivalent.
  • Experience working with Microsoft Defender Suite (EDR, XDR) and Sentinel.
  • Proficient in KQL for threat hunting and improving compliance scores using Defender for Cloud.
  • Able to identify and remediate vulnerabilities
  • Understanding of networking, containerization (Kubernetes, Docker)
  • Good understanding of APIs, scripting languages like PowerShell, Bash, Kusto and databases like SQL, Cosmos DB and Postgres SQL
  • Familiarity with SimCorp Dimension & Sales force is a plus
  • Proficiency in IT service management (ITSM) frameworks like ITIL, focusing on incident, change, and problem management to improve operational efficiency
  • Experience managing both onboarding projects and live production operations
  • Collaborative mindset and ability to work in cross-functional teams
  • Interest in continuous learning and growth within your Product Area
BENEFITS
  • Flexible working hoursand hybrid model - 2 days in the office, 3 days remote
  • Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations
  • Base salary with annual bonus structure
  • Holiday allowance upon a 2-week vacation
  • Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy)
  • Employer-paid Medicover Platinum healthcare package (employee-paid family upgrade available)
  • Multisport card with 75% employer contribution
  • Unum group life insurance (employee-paid upgrade available)
  • Medicover travel insurance for private trips and global business travel insurance
  • Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year)
  • Copyrights program for certain roles
  • Possibility to develop your career in an international environment
  • Professional training and courses provided by SimCorp
  • Polish language classes for foreign employees; German and English classes based on business needs
  • Integration events, volunteering initiatives and employee-led clubs
  • Compensation ranges are being disclosed at the initial stage of candidate engagement.
WHO WE ARE?

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions.

We are 3,000+ colleagues with a broad range of nationalities, education, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group.

Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law.

We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work.

We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

SimCorp is a leading provider of investment management solutions to the world’s largest asset managers, fund managers, asset servicers, pension and insurance funds, wealth managers, banks and sovereign wealth funds.

Here you will get to work with skilled and supportive colleagues.

We are more than 2500+ employees from 70+ nationalities dedicated to supporting our 300+ clients across the globe.

We celebrate multiple approaches and points of view, together we’re building a culture where difference is valued.

You will be part of a success story and a company that continues to grow, offering a lot of challenging and interesting opportunities.

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