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Telecom Manager Jobs (NOW HIRING)

In-Telecom

Inside Sales Representative

Slidell, LA

$40K - $50K/yr

Experience working with technology, telecom, managed services, or related products is strongly preferred. * Strong communication, customer service, and follow-up skills. * Ability to manage multiple ...

Staples, Inc.

Manager of Telecom

Framingham, MA · On-site

The Manager of Telecom leads the day-to-day operations, support, financial oversight, and vendor management of the company's telecommunications environment. This role manages telecom engineers ...

Staples, Inc.

Manager of Telecom

Framingham, MA · On-site

The Manager of Telecom leads the day-to-day operations, support, financial oversight, and vendor management of the company's telecommunications environment. This role manages telecom engineers ...

Digital Direction

Account Executive

Digital Direction is THE thought leader in the telecom management industry. We are looking for the perfect candidate and here are the top reasons to apply: * Team Atmosphere - Sales Support/Operation ...

5x5 Telecom

Be Seen First

Telecom Enterprise Account Executive

Pasadena, CA · On-site

$75K - $120K/yr

Who We Are: At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a ... managed services that blow the competition out of the water. With over 7 million annual users, w ...

Digital Direction

Account Executive

Chicago, IL

Digital Direction is THE thought leader in the telecom management industry. We are looking for the perfect candidate and here are the top reasons to apply: * Team Atmosphere - Sales Support/Operation ...

Digital Direction

Account Executive

Yorkville, IL

Digital Direction is THE thought leader in the telecom management industry. We are looking for the perfect candidate and here are the top reasons to apply: * Team Atmosphere - Sales Support/Operation ...

Programmers.io

Engagement Manager (Telecom)

Dallas, TX · On-site

Engagement Manager (Telecom) • Mandatory: U.S. Citizenship. • 7+ years of experience in customer engagement or client management roles. • Proven track record managing large scale engagements in ...

Volto USA

Engagement Manager Telecom

Plano, TX · On-site

Engagement Manager Experience: 4+ years Candidate must have good exp in Telecom Domain Note- 8 open positions _____ Role Overview: We are seeking an experienced Engagement Manager to lead customer ...

Digital Direction

Telecom Project Manager

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory ...

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All JobsTelecom Manager Jobs

Telecom Manager information

See salary details

$40K

$93.3K

$133K

How much do telecom manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for telecom manager in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are Telecom Managers?

Telecom Managers are professionals responsible for overseeing the installation, maintenance, and operation of telecommunication systems within an organization. They manage teams, coordinate with vendors, and ensure that voice, data, and video communication networks are reliable, secure, and efficient. Telecom Managers also develop policies, plan upgrades, and resolve issues to support business communication needs. Their role requires technical expertise, leadership skills, and the ability to stay current with emerging technologies.

What is the difference between Telecom Manager vs Network Engineer?

AspectTelecom ManagerNetwork Engineer
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentOversees telecom systems, vendor management, project coordinationDesigns, implements, and maintains network infrastructure
Industry UsageTelecommunications companies, large enterprises with telecom needsIT departments, telecom providers, large organizations

While both roles require networking knowledge and certifications like CCNA, the Telecom Manager focuses on managing telecom services, vendor relations, and project oversight, whereas the Network Engineer concentrates on designing and maintaining network infrastructure. The Telecom Manager typically has a broader managerial scope within telecom operations, while the Network Engineer is more technical and hands-on with network systems.

What is the role of a telecom manager?

A telecom manager oversees the planning, implementation, and maintenance of an organization’s telecommunications systems, including voice, data, and network infrastructure. They coordinate with vendors, ensure system security, and optimize communication processes, often requiring knowledge of networking tools and certifications such as Cisco or CompTIA. Their role involves managing teams, budgets, and ensuring reliable communication services to support business operations.

How does a Telecom Manager typically collaborate with other departments within an organization?

A Telecom Manager works closely with IT, operations, and finance departments to ensure that telecommunications systems meet organizational needs and budget requirements. They often coordinate with IT teams for network integration, troubleshoot issues alongside technical staff, and partner with finance to manage service contracts and control costs. Regular cross-departmental meetings and clear communication are essential to align telecom strategies with broader business objectives. This collaborative approach helps maintain efficient, secure, and cost-effective communication infrastructures.

What are the key skills and qualifications needed to thrive as a Telecom Manager, and why are they important?

To thrive as a Telecom Manager, you need in-depth knowledge of telecommunications systems, network management, and project coordination, typically supported by a degree in telecommunications, IT, or a related field. Experience with tools like VoIP platforms, network monitoring software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is highly valuable. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable network performance, efficient operations, and successful delivery of telecom projects in a fast-evolving industry.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior executive positions such as Chief Technology Officer (CTO) or Vice President of Engineering, which can offer salaries exceeding $200,000 annually. These roles typically require extensive experience, advanced technical skills, and leadership capabilities in managing large networks and strategic planning.

Is telecom a good career?

A career as a Telecom Manager involves overseeing telecommunications systems, managing network infrastructure, and ensuring reliable communication services. It requires technical skills, certifications, and knowledge of industry standards, making it a stable and in-demand profession in the technology sector. Job prospects are generally strong due to ongoing advancements in communication technology and infrastructure development.

Who are the big 4 in telecom?

The big four telecom companies globally are AT&T, Verizon, China Mobile, and Deutsche Telekom. These companies lead the industry in revenue, coverage, and infrastructure, often requiring telecom managers to oversee large-scale networks and compliance with regulatory standards.
More about Telecom Manager jobs
What cities are hiring for Telecom Manager jobs? Cities with the most Telecom Manager job openings:
What are the most commonly searched types of Telecom jobs? The most popular types of Telecom jobs are:
What states have the most Telecom Manager jobs? States with the most job openings for Telecom Manager jobs include:
What job categories do people searching Telecom Manager jobs look for? The top searched job categories for Telecom Manager jobs are:
Telecom Manager jobs near you
Infographic showing various Telecom Manager job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.
Telecom Billing Resolution Specialist

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Posted 18 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

Apply