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Telecom Manager Jobs (NOW HIRING)

Digital Direction

Account Executive

Chicago, IL

Digital Direction is THE thought leader in the telecom management industry. We are looking for the perfect candidate and here are the top reasons to apply: * Team Atmosphere - Sales Support/Operation ...

Digital Direction

Account Executive

Yorkville, IL

Digital Direction is THE thought leader in the telecom management industry. We are looking for the perfect candidate and here are the top reasons to apply: * Team Atmosphere - Sales Support/Operation ...

Digital Direction

Account Executive

Digital Direction is THE thought leader in the telecom management industry. We are looking for the perfect candidate and here are the top reasons to apply: * Team Atmosphere - Sales Support/Operation ...

Programmers.io

Engagement Manager (Telecom)

Dallas, TX · On-site

Engagement Manager (Telecom) * Mandatory: U.S. Citizenship. * 7+ years of experience in customer engagement or client management roles. * Proven track record managing large scale engagements in ...

Volto USA

Engagement Manager Telecom

Plano, TX · On-site

Engagement Manager Experience: 4+ years Candidate must have good exp in Telecom Domain Note- 8 open positions _____ Role Overview: We are seeking an experienced Engagement Manager to lead customer ...

Digital Direction

Telecom Project Manager

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory ...

Lightyear

Product Manager

Manhattan, NY · Remote

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Product Manager

Manhattan, NY · On-site +1

$130K - $150K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

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Telecom Manager information

See salary details

$40K

$93.3K

$133K

How much do telecom manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for telecom manager in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a telecom manager?

Telecom Managers are professionals responsible for overseeing the installation, maintenance, and operation of telecommunication systems within an organization. They manage teams, coordinate with vendors, and ensure that voice, data, and video communication networks are reliable, secure, and efficient. Telecom Managers also develop policies, plan upgrades, and resolve issues to support business communication needs. Their role requires technical expertise, leadership skills, and the ability to stay current with emerging technologies.

What are the key skills and qualifications needed to thrive as a telecom manager, and why are they important?

To thrive as a Telecom Manager, you need in-depth knowledge of telecommunications systems, network management, and project coordination, typically supported by a degree in telecommunications, IT, or a related field. Experience with tools like VoIP platforms, network monitoring software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is highly valuable. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable network performance, efficient operations, and successful delivery of telecom projects in a fast-evolving industry.

How does a telecom manager typically collaborate with other departments within an organization?

A Telecom Manager works closely with IT, operations, and finance departments to ensure that telecommunications systems meet organizational needs and budget requirements. They often coordinate with IT teams for network integration, troubleshoot issues alongside technical staff, and partner with finance to manage service contracts and control costs. Regular cross-departmental meetings and clear communication are essential to align telecom strategies with broader business objectives. This collaborative approach helps maintain efficient, secure, and cost-effective communication infrastructures.

What is the difference between Telecom Manager vs Network Engineer?

AspectTelecom ManagerNetwork Engineer
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentOversees telecom systems, vendor management, project coordinationDesigns, implements, and maintains network infrastructure
Industry UsageTelecommunications companies, large enterprises with telecom needsIT departments, telecom providers, large organizations

While both roles require networking knowledge and certifications like CCNA, the Telecom Manager focuses on managing telecom services, vendor relations, and project oversight, whereas the Network Engineer concentrates on designing and maintaining network infrastructure. The Telecom Manager typically has a broader managerial scope within telecom operations, while the Network Engineer is more technical and hands-on with network systems.

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What are the most commonly searched types of Telecom jobs?

The most popular types of Telecom jobs are:

What states have the most Telecom Manager jobs?

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Telecom Manager jobs near you
Infographic showing various Telecom Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.

Telecom Engineer-New York, NY

New York, NY • On-site

Apetan Consulting llc
IT Services • 1 - 10 employees
Learn more about Apetan Consulting llcexternal

$80 - $150/hr

Contractor

Posted 27 days ago

Job description

Title : Telecom Engineer

Location : New York, NY (Onsite)

Duration : Contract

Scope of Work

The Telecom Management unit is responsible for telecom infrastructure and services to 7000 ACS users across all 37 locations. These services include the management and support of Telephone lines, Phone instruments, Data circuits, Interactive Voice Response Systems, Video Teleconferencing, and Voice over IP (VoIP) phone system, Voicemail, Instant Messaging and Public Announcement Systems.

The candidate specific duties will include:

• Provide Telecom Support, telephone repairs, moves, adds, and changes at various ACS field offices including 2 Secure Detention Center facilities.

• Interface with Telecom vendors to resolve issues and system upgrades

• Perform site surveys and participate in walk throughs to diagnose problems for moves, adds, changes, repairs, and telecom solutions

• Perform required tasks for conversion of Centrex phone system to VoIP i.e. stations reviews, placement of instruments, interact with system integrator, testing and training

• Manage data circuits (WAN, Internet, PRIs); interface with carriers, network team for the installation of new circuits and troubleshooting of existing circuits

• Use of Telecommunications provisioning software and Cisco Hosted Collaboration Solution (HCS) to administer moves, adds and changes on ACS end users Centrex phones, VoIP phones and Voice Mail Systems

• Use videoconference (VTC) infrastructure to connect multiple parties to video conferences and assist with the installation and troubleshooting of endpoints.

• Design and maintain the MDF, IDF, cable infrastructures at all ACS locations.

• Install, terminate, and test cabling of moderate distance.

• Coordinate & implement backbone cabling where necessary. Oversee cabling work performed by the vendors.

• Use ACS Telecom Inventory Management System to keep up to date inventory on voice and data lines, phone instruments assigned to locations/users.

• Utilize Service Desk software to create problem tickets, manage assigned workload and update assigned problem tickets with detailed resolution.

• Conduct end user technical training or provide instructions as needed on Telecommunications instruments, VoIP, videoconferencing, and peripherals.

• Required to work at any ACS location within the five boroughs of NYC to support 24x7 operations

• Required to work in 2 secure detention center facilities in Brooklyn and Bronx

Vendor Qualifications

• Preferably 5 years of hands-on experience as Telecom Engineer managing telecom services

• Working knowledge of Microsoft Windows 10, Office 365/Exchange online, Browsers, MS Visio, and Project

• Experience with Verizon Enterprise Direct, Verizon CMAC, VMM, Interactive Voice Response Systems, Cisco Hosted Collaboration Solution (HCS)

• Working experience in recognizing and resolving Telecom (hardware, software, application) problems

• Must have good verbal and written communication skills, problem solving skills, customer service and interpersonal skills

• Ability to multitask and perform in a high-paced/high pressure environment

• Ability to work independently or within a group to resolve an issue

• Ability to communicate with different levels of the organization

• Strong team player with service-oriented attitude and customer focus

• Ability to provide effective and efficient real-time support for a variety of Telecom issues, and users proven experience with solving telecom related issues via the phone.

• Ability to work in small IDF closets

• Must be able to lift and move equipment weighing up to 50lbs