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Systems Support Analyst

Elk Grove, CA · On-site

$39.42 - $65.82/hr

The Systems Support Analyst provides intermediate to advanced (Tier 2-3) technical support for Microsoft 365, endpoint systems, and enterprise services across on-premises and cloud environments. Acts ...

Luminis Health

Systems Support Analyst

Annapolis, MD · On-site

$30.27 - $45.73/hr

Incumbent supports the analysis, design, building, testing and implementation of information systems and associated change processes. Provides pre and post implementation support to include problem ...

JET Systems

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CYBERSECURITY & SYSTEMS SUPPORT ANALYST

Lexington Park, MD · On-site

$78K - $110K/yr

Support Windows and Linux system administration, networking, scripting, and troubleshooting ... Strong analytical and problem-solving skills with attention to detail. * Ability to communicate and ...

Merchants Bancorp

Systems Support Analyst

Carmel, IN · On-site

Job Type Full-time Description The Systems Support Analyst will independently provide tier 1 and ... Independently maintain the help desk ticketing system, working tickets and maintaining timely ...

Boot Barn

Systems Support Analyst

Irvine, CA · On-site

$23 - $25/hr

SYSTEMS SUPPORT ANALYST REPORTS TO: IT MANAGER STATUS: NON-EXEMPT Summary Boot Barn is where ... Utilize a helpdesk ticketing system to log calls, keep track of projects, and keep management up to ...

E. L. Blake, Inc.

IT Systems Support Analyst

Birmingham, AL · On-site

$70K - $95K/yr

Full-time IT Systems Support Analyst at E.L. Blake Corporation in Birmingham, AL! In this role, you ... Your tasks will include troubleshooting system issues, applying updates and patches, and managing ...

E. L. Blake, Inc.

IT Systems Support Analyst

Birmingham, AL · On-site

$70K - $95K/yr

Full-time IT Systems Support Analyst at E.L. Blake Corporation in Birmingham, AL! In this role, you ... Your tasks will include troubleshooting system issues, applying updates and patches, and managing ...

E.L. Blake, Inc.

IT Systems Support Analyst

Birmingham, AL · On-site

$70K - $95K/yr

Full-time IT Systems Support Analyst at E.L. Blake Corporation in Birmingham, AL! In this role, you ... Your tasks will include troubleshooting system issues, applying updates and patches, and managing ...

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System Support Analyst information

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$15

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How much do system support analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for system support analyst in the United States is $32.30, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $39.90 per hour, depending on experience, location, and employer.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

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System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,175 per year, or $32.3 per hour.

Systems Support Analyst

The University of Toledo

Toledo, OH • On-site

Full-time

Posted 6 days ago

University Of Toledo rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

489th of 623 rated colleges and universities

Job description

Systems Support Analyst
Job no: 501428
Work type: Staff - Contingent
Location: Health Science Campus Hospital Toledo, OH
Categories: Information Technology, None
Title: Systems Support Analyst
Department Org: Vascular Lab - 109200
Employee Classification: N9 - Unclass Contingent HSC
Bargaining Unit: Professional Staff Association
Primary Location: HSC H
Shift: 1
Start Time: 8:00am End Time: 16:30pm
Posted Salary: Based on experience
Job Description:
The Systems Support Analyst will support UTMC's Heart Station in how it manages the various applications that are used with non-invasive testing. Systems Support Analyst will apply their skills as a seasoned, experienced database and system professional to diagnose and address issues of moderate to high complexity. They will recommend and implement changes to systems/applications to ensure operational efficiency and future goals. The Systems Support Analyst will develop, deliver, and maintain template libraries, standard queries, and on- demand or custom reports within the various applications.
The role requires a cross-functional and high-level oversight of enhancements to existing and new functionality. The Systems Support Analyst will create new initiatives that support the overall enrollment goals of the hospital's non-invasive heart program.
Minimum Qualifications:
Qualifications/Knowledge, Skills & Abilities
• Bachelor's degree in computer science, Systems Management, or Information Technology.
• Preferred experience with EPIC Cupid, CCI, CCW, Paceart, MUSE, and Xerleris
• Proven ability to communicate and collaborate effectively with internal and external constituents.
• Proven ability to organize, manage, and meet goals/project deliverables.
• Demonstrated testing and test planning skills.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve desired results using strong interpersonal and diplomatic skills.
• Excellent written and verbal communication skills and the ability to communicate technical details to non- technical staff in an understandable way.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Advertised: 21 Aug 2026 Eastern Daylight Time
Applications close:
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