Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...
Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...
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Customer Service Operations Manager
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Lakeville, MN · On-site
$27 - $35/hr
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Quick apply
Tree service operations manager
Lakeville, MN · On-site
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Operations Manager, Service
Cerritos, CA · On-site
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The Operations Manager, Service is a depot leadership role responsible for driving overall depot performance through ownership of service operations within Restaurant Technologies' Total Oil ...
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Manage Client Services relationship and escalate issues as needed. * Manage Configurations of ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...
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IT Service Operations Manager
Bronx, NY · On-site
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Summary of Role The Manager of Service Operations is responsible for leading Palmetto's post-PTO service coordination function, overseeing the end-to-end workflow from intake through site visit ...
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As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
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As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
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SENIOR FOOD SERVICE OPERATIONS MANAGER
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$89K - $90K/yr
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Customer Service - Operations Manager, Customer Experience
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... efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. The operations manager must consistently display a ...
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Dallas, TX · On-site
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... efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. The operations manager must consistently display a ...
Hi-Vac is seeking an experienced and proactive Operations Manager - Service & Support to lead our service operations in Marietta, Ohio. This role is essential to ensuring exceptional service delivery ...
Quick apply
Hi-Vac is seeking an experienced and proactive Operations Manager - Service & Support to lead our service operations in Marietta, Ohio. This role is essential to ensuring exceptional service delivery ...
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This role drives operational excellence by overseeing service operations programs,onboarding ... The role manages a team consisting of Operations Program Managers, a Training Manager, Onboarding ...
Job Summary The Supply Chain Services Operations Manager reviews costs for Surgical Services, Interventional Radiology, and Cardiovascular Care at Baylor Scott & White Health. They identify, evaluate ...
Job Summary The Supply Chain Services Operations Manager reviews costs for Surgical Services, Interventional Radiology, and Cardiovascular Care at Baylor Scott & White Health. They identify, evaluate ...
Service Operations Manager information
See salary details
$35.5K - $44.2K
2% of jobs
$44.2K - $52.9K
13% of jobs
$59K is the 25th percentile. Wages below this are outliers.
$52.9K - $61.5K
14% of jobs
The median wage is $70K / yr.
$61.5K - $70.2K
22% of jobs
$70.2K - $78.9K
14% of jobs
$78.9K - $87.6K
8% of jobs
$90.6K is the 75th percentile. Wages above this are outliers.
$87.6K - $96.3K
9% of jobs
$96.3K - $105K
9% of jobs
$105K - $113.6K
6% of jobs
$113.6K - $122.3K
4% of jobs
$122.3K - $131K
0% of jobs
$35.5K
$78.6K
$131K
How much do service operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
What is a service operations manager?
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Aramark rating
5.9
Based on 1,260 frontline employees who took The Breakroom Quiz
387th of 481 rated business services
Job description
Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX. The Food Service Operations Manager is responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations staff of 20-25 employees..
Leadership
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
Client Relationship
- Identify client needs and communicate operational progress
Financial Performance
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
Compliance
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
- Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor Degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About Aramark
Sourced by ZipRecruiter
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Industry
Hospitality services and facilities support services
Company size
10,000+ Employees
Headquarters location
Philadelphia, PA, US