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Service Operations Manager Jobs in Texas (NOW HIRING)

Albertsons

Service Operations Manager

Desoto, TX

POSITION PURPOSE The Service Operations Manager is responsible for leading all front‑end and service operations to deliver an exceptional customer experience while achieving productivity, labor ...

New

Cary Services, Inc.

Be Seen First

Service Operations Manager

Midland, TX · On-site

$90K - $110K/yr

With this position, our desire is to find have a HVAC/R Service Manager living in the Permian Basin area (Midland/Odessa/Big Spring) The HVAC/R Service/Operations Manager will be goal driven and ...

Albertsons

Service Operations Manager

Desoto, TX · On-site

POSITION PURPOSE The Service Operations Manager is responsible for leading all frontend and service operations to deliver an exceptional customer experience while achieving productivity, labor, and ...

New

Albertsons

Service Operations Manager

Grand Prairie, TX · On-site

POSITION PURPOSE The Service Operations Manager is responsible for leading all frontend and service operations to deliver an exceptional customer experience while achieving productivity, labor, and ...

New

SSA Group

Food Service Operations Manager

Dallas, TX · On-site

$60K - $65K/yr

Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission ...

SSA Group

Food Service Operations Manager

San Antonio, TX · On-site

$50K - $55K/yr

Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission ...

Aramark

Food Service Operations Manager

Temple, TX

Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...

New

Aramark

Food Service Operations Manager

Temple, TX

Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...

New

Aramark

Food Service Operations Manager

Temple, TX · On-site

Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...

New

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Texas

Service Operations Manager information

See Texas salary details

$33.1K

$73.3K

$122K

How much do service operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for service operations manager in Texas is $73,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Texas? The most popular types of Service Operations jobs in Texas are:
What are popular job titles related to Service Operations Manager jobs in Texas? For Service Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Texas look for? The top searched job categories for Service Operations Manager jobs in Texas are:
What cities in Texas are hiring for Service Operations Manager jobs? Cities in Texas with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Texas as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $73,270 per year, or $35.2 per hour.
Service Operations Manager

Service Operations Manager

Albertsons

Desoto, TX

Full-time

Posted yesterday

New

Albertsons rating

5.8

Company rating: 5.8 out of 10

Based on 1,145 frontline employees who took The Breakroom Quiz

64th of 120 rated grocery stores

Job description

POSITION PURPOSE

The Service Operations Manager is responsible for leading all front‑end and service operations to deliver an exceptional customer experience while achieving productivity, labor, and operational goals. This role oversees service departments, ensures policy and cash‑handling compliance, drives associate engagement, and supports overall store performance through strong execution and leadership.

KEY ACCOUNTABILITIES Leadership & Associate Development

  • Lead, train, coach, and develop front‑end and service associates to meet performance and service expectations.
  • Schedule labor effectively to meet service demands while controlling labor costs.
  • Maintain accountability for attendance, productivity, service standards, cash handling, and policy compliance.
  • Support hiring, onboarding, training, and performance management of service department associates.

Service Operations & Execution

  • Oversee daily operations of front‑end and service areas (e.g., checkstands, SCO, customer service desk, bookkeeping, where applicable).
  • Ensure accurate execution of cash handling, balancing, tills, SCO monitoring, and service procedures.
  • Maintain operational readiness during peak business periods and special events.
  • Ensure consistent execution of company programs, promotions, and service initiatives.

Customer Experience

  • Ensure a friendly, efficient, and customer‑focused service environment.
  • Address and resolve customer concerns promptly and professionally.
  • Model excellent customer service behaviors and reinforce expectations with associates.
  • Monitor wait times, service flow, and customer feedback to drive continuous improvement.

Financial & Performance Management

  • Monitor key performance indicators including labor, productivity, service scores, and shrink related to front‑end operations.
  • Implement action plans to improve results and operational efficiency.
  • Control supplies, expenses, and service‑related costs.

Compliance & Risk Management

  • Ensure compliance with company policies, labor agreements (where applicable), and regulatory requirements.
  • Partner with Asset Protection on cash controls, shrink prevention, and service‑area security.
  • Ensure proper documentation and execution of cash handling, safety, and operational standards.

Partnership & Store Support

  • Partner with Store Director, Assistant Store Director, and department managers to support storewide goals.
  • Serve as Manager on Duty as assigned, supporting overall store operations.
  • Support special projects and initiatives as directed by Store Leadership.

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