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Service Operations Manager Jobs in Texas (NOW HIRING)

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Operations Service Manager

Donna, TX · On-site

$20.90 - $29.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Operations Service Manager

Pharr, TX · On-site

$20.90 - $29.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Operations Service Manager

Pharr, TX · On-site

$20.90 - $29.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Job Summary: The Service Center Operations Manager is responsible for leading all operations at a designated Service Center in the USA or Canada. This role oversees daily service operations ...

Functions include resource management, service operations management and/or scope management of the project or client engagement, quality and performance metrics of the engagement and/or team ...

Job Summary: The Service Center Operations Manager is responsible for leading all operations at a designated Service Center in the USA or Canada. This role oversees daily service operations ...

Job Summary: The Service Center Operations Manager is responsible for leading all operations at a designated Service Center in the USA or Canada. This role oversees daily service operations ...

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Showing results 1-20

Service Operations Manager information

See Texas salary details

$33.1K

$73.3K

$122K

How much do service operations manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for service operations manager in Texas is $73,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is the salary of an operations manager?

The salary of a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service operations. Understanding and balancing these P's is essential for effective service delivery and operational success.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

How much should an operations manager get paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles with additional responsibilities or certifications can earn higher compensation, and benefits often include bonuses and performance incentives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Texas? The most popular types of Service Operations jobs in Texas are:
What job categories do people searching Service Operations Manager jobs in Texas look for? The top searched job categories for Service Operations Manager jobs in Texas are:
What cities in Texas are hiring for Service Operations Manager jobs? Cities in Texas with the most Service Operations Manager job openings:
Infographic showing various Service Operations Manager job openings in Texas as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $73,270 per year, or $35.2 per hour.

$90K - $105K/yr

Other

Medical, Dental, Vision, Retirement

Posted 14 days ago


Job description

A global manufacturing company is seeking a Service Center Operations Manager to join the team. This is a senior, hands-on leadership role for the Houston location. The Service Center Operations Manager is responsible for operational execution, team performance, and financial results while ensuring safety, quality, and customer satisfaction.


Salary + Additional Benefits:

  • $90,000–$105,000
  • 10% Annual Bonus Potential
  • Medical, Dental, Vision Insurance
  • 401K - company match


Location: Houston, TX

Type of Position: Direct Hire


Responsibilities:

  • Lead Service Center and Field Service teams to achieve Safety, Quality, Delivery, and Cost (SQDC) objectives.
  • Oversee daily service operations, including production planning, resource scheduling, and service order execution.
  • Ensure customer commitments are met while operating within budget expectations.
  • Drive and reinforce strict compliance with HSE standards and ISO requirements.
  • Lead continuous improvement initiatives, lean processes, and operational excellence efforts.
  • Partner cross-functionally with Sales, Customer Service, Quality, Manufacturing, and Scheduling teams.
  • Manage service cost performance and results impacting P&L.
  • Maintain accountability for assigned cost center(s).
  • Recruit, develop, coach, and retain a high-performing service organization.
  • Foster an engaged, collaborative culture aligned with our client's core values and leadership expectations.


Requirements:

  • High school diploma required; technical diploma or university degree preferred
  • 4+ years of business or financial management experience, including 2+ years in a leadership role
  • Experience in heat exchanger service, industrial maintenance, or similar operational environments preferred
  • Proven ability to lead teams independently, manage multiple priorities, and make sound operational decisions
  • Strong leadership, communication, problem-solving, and project management skills
  • Lean or continuous improvement experience strongly preferred
  • Proficiency in Microsoft Office and technical systems
  • Federal and Government Contract Requires US Citizenship or US National: This position requires the employee to hold US citizenship or US national status, given the job’s involvement with sensitive and/or classified U.S. military information, consistent with federal regulation and government contract requirements.


Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.