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Service Operations Manager Jobs in Amarillo, TX (NOW HIRING)

Willborn

Service Operations Manager

Amarillo, TX · On-site

$70K - $85K/yr

As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...

Willborn

Service Operations Manager

Amarillo, TX · On-site

As our Service Operations Manager , you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...

Willborn

Service Operations Manager

Amarillo, TX · On-site

$70K - $85K/yr

As our Service Operations Manager , you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...

Albertsons

Service Ops Manager

Amarillo, TX

As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Ops Manager

Amarillo, TX · On-site

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Ops Manager

Amarillo, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Assistant Service Ops Manager

Amarillo, TX · On-site

As an Assistant Service Operations Manager, you will help the Service Operations Manager oversee front-end and service operations, ensure strong execution of company service programs, and lead teams ...

Albertsons

Assistant Service Ops Manager

Amarillo, TX · On-site

As an Assistant Service Operations Manager, you will help the Service Operations Manager oversee frontend and service operations, ensure strong execution of company service programs, and lead teams ...

Deutsche Windtechnik

Operations Manager

Amarillo, TX · On-site

Ready to be an important part of our Specialize Field Services Team? The Operations Manager is ... responsible for overseeing the daily management of traveling technicians working on customer wind ...

CACIQUE LLC

OPERATIONS MANAGER

Amarillo, TX · On-site

The Operations Manager provides direct leadership to production and sanitation teams and works ... service levels * Serve as acting site leader in the absence of the Site Director, ensuring ...

Palm Harbor Homes

Operations Manager

Amarillo, TX · On-site

ABOUT THE ROLE The Operations Manager is responsible for completing all business processes and ... Customer Service Scheduling * Full autonomy to arrange, modify and authorize service via factories ...

Bunge

Assistant Operations Manager

Amarillo, TX · On-site

Lead workers onsite, including contractors, temps, and service providers Help ensure compliance ... Facilities, Sustainability, Compliance, Operations Manager, Manager, Operations, Energy, Legal ...

Bunge

Assistant Operations Manager

Amarillo, TX

Provide excellent customer service and assist customers as needed * Recommend process improvements as necessary Qualifications/Education/Experience/Skills: * Ability to work and interact well with ...

Bunge

Assistant Operations Manager

Amarillo, TX · On-site

Provide excellent customer service and assist customers as needed * Recommend process improvements as necessary Qualifications/Education/Experience/Skills: * Ability to work and interact well with ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Amarillo, TX

Service Operations Manager information

See Amarillo, TX salary details

$32.5K

$71.9K

$119.8K

How much do service operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for service operations manager in Amarillo, TX is $71,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $87,300.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Amarillo, TX?

The most popular types of Service Operations jobs in Amarillo, TX are:

What are popular job titles related to Service Operations Manager jobs in Amarillo, TX?

For Service Operations Manager jobs in Amarillo, TX, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Amarillo, TX look for?

The top searched job categories for Service Operations Manager jobs in Amarillo, TX are:

What cities near Amarillo, TX are hiring for Service Operations Manager jobs?

Cities near Amarillo, TX with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Amarillo, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $71,920 per year, or $34.6 per hour.

Service Operations Manager

Amarillo, TX • On-site

Willborn
See more jobs at Willbornexternal

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

At Willborn Fueling Systems, we don't just build or repair fueling systems, we keep entire businesses running. From gas stations and truck stops to aviation and fleet operations, our customers rely on us for fast, accurate, and dependable service. That doesn't happen by accident. It happens because of great leadership.As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance...driving operational excellence and customer satisfaction while growing the next generation of technicians and leaders.This is a hands-on, results-driven leadership role with real responsibility and visible impact. You'll spend your days making decisions that keep trucks rolling, customers loyal, and revenue growing. What You'll DoYou'll own the results of our service department-ensuring it runs like a high-performance machine.Fix It Right - First Trip, Every TimeCoach and audit technicians to ensure accurate diagnoses and lasting repairs.Track service trends and eliminate recurring issues.Manage warranty processes and regulatory documentation with precision.Follow up with customers to make sure every call ends in satisfaction.Fix It Fast - Keep the Fleet and Crews MovingEnsure the right people, parts, and tools are ready before the work begins.Oversee dispatch and scheduling to maximize productivity.Remove bottlenecks, delays, and wasted steps in real time.Implement smarter systems to speed up communication and results.Fix It Profitably - Grow and Scale the BusinessMeet or exceed revenue and margin goals.Use data and KPIs to make informed decisions, not guesses.Minimize non-billable time and maximize customer retention.Strengthen customer relationships through proactive communication.Lead People - Build, Train, and Grow the Best TeamRecruit and develop top-tier service technicians.Set clear expectations and hold the team accountable.Build succession plans and leadership pipelines.Foster a culture of safety, teamwork, and high performance. What You'll NeedExperience leading teams in fueling systems, electrical, mechanical, plumbing, or instrumentation service work.Strong leadership and organizational skills-you're steady, assertive, and solutions-oriented.A passion for process improvement and accountability.Must be 30 years or older with a valid driver's license and clean driving record.Ability to pass a background check and drug screening.Proven track record of developing and leading effective teams.Strong business acumen.Must have a high school diploma.Must be able to pass pre-employment drug & background check. What You'll GetCompetitive Salary based on experience and results.Medical, Dental, and Vision Insurance with multiple plan options.Company-Paid Life Insurance ($25,000).Company-Paid Long-Term Disability Coverage.Optional FSA, HSA (if eligible), Short-Term Disability, Critical Care, Supplemental Life, and even Pet Coverage.Two Weeks of Paid Time Off (PTO) per year, accruing and increasing with tenure.Eight Paid Holidays per year.Cell Phone Reimbursement.Steel-Toed Boot Allowance.401(k) Retirement Plan with company match.Paid training, continuing education, and career growth opportunities. Why You'll Love It HereYou'll join a team that takes pride in their craft, supports one another, and believes in doing what's right...every time. You'll lead people who fix problems others can't, and your leadership will shape how customers experience our brand for years to come. This isn't a job. It's a chance to lead a department that fuels progress, one service call at a time.Ready to lead something that matters? Apply now and help us build the future of Willborn's service operations.https://willbornco.isolvedhire.com/jobs/