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Service Operations Manager Jobs in Amarillo, TX (NOW HIRING)

Deutsche Windtechnik

Operations Manager

Amarillo, TX · On-site

Ready to be an important part of our Specialize Field Services Team? The Operations Manager is ... responsible for overseeing the daily management of traveling technicians working on customer wind ...

CACIQUE LLC

OPERATIONS MANAGER

Amarillo, TX · On-site

The Operations Manager provides direct leadership to production and sanitation teams and works ... service levels * Serve as acting site leader in the absence of the Site Director, ensuring ...

Palm Harbor Homes

Operations Manager

Amarillo, TX

ABOUT THE ROLE The Operations Manager is responsible for completing all business processes and ... Customer Service Scheduling * Full autonomy to arrange, modify and authorize service via factories ...

Raising Cane's

Operations Manager

Amarillo, TX

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Amarillo, TX · On-site

$21.50/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Amarillo, TX · On-site

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Amarillo, TX

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Amarillo, TX · On-site

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Bunge

Assistant Operations Manager

Amarillo, TX · On-site

Lead workers onsite, including contractors, temps, and service providers Help ensure compliance ... Facilities, Sustainability, Operations Manager, Compliance, Agricultural, Operations, Energy, Legal ...

Bunge

Assistant Operations Manager

Amarillo, TX

Provide excellent customer service and assist customers as needed * Recommend process improvements as necessary Qualifications/Education/Experience/Skills: * Ability to work and interact well with ...

Bunge

Assistant Operations Manager

Amarillo, TX · On-site

Provide excellent customer service and assist customers as needed * Recommend process improvements as necessary Qualifications/Education/Experience/Skills: * Ability to work and interact well with ...

Walgreens

Pharmacy Operations Manager

Amarillo, TX · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

GXO Logistics

Operations Manager - 1st Shift

Claude, TX · On-site

... service our company requires. You know that a positive work environment creates happy employees ... Manager, Supply Chain Operations, you will oversee several important areas that are critical to ...

GXO Logistics

Operations Manager - 1st Shift

Claude, TX · On-site

... service our company requires. You know that a positive work environment creates happy employees ... Manager, Supply Chain Operations, you will oversee several important areas that are critical to ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Amarillo, TX

Service Operations Manager information

See Amarillo, TX salary details

$32.5K

$71.9K

$119.8K

How much do service operations manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for service operations manager in Amarillo, TX is $71,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $87,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Amarillo, TX? The most popular types of Service Operations jobs in Amarillo, TX are:
What are popular job titles related to Service Operations Manager jobs in Amarillo, TX? For Service Operations Manager jobs in Amarillo, TX, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Amarillo, TX look for? The top searched job categories for Service Operations Manager jobs in Amarillo, TX are:
What cities near Amarillo, TX are hiring for Service Operations Manager jobs? Cities near Amarillo, TX with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Amarillo, TX as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,920 per year, or $34.6 per hour.

Operations Manager

Deutsche Windtechnik AG

Amarillo, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Deutsche Windtechnik is Germany's largest Independent Service Provider, offering a comprehensive service package for Wind Turbine Generators (WTG) from one single source.With more than 9,000 WTGs under contract and more than 2,200 worldwide employees operating in Europe, the US and Asia, Deutsche Windtechnik sets the bar for Independent Service Provider services.
Deutsche Windtechnik came to North America and started operations here in 2018. Headquartered in Houston, TX., it is our goal to set the standard for best-in-class levels of quality, safety, efficiency, and customer service in the US market.
Ready to be an important part of our Specialize Field Services Team?
The Operations Manager is responsible for overseeing the daily management of traveling technicians working on customer wind farm projects across the U.S. This role ensures the successful execution of scheduled and unscheduled maintenance, component replacements, inspections, and repairs, while managing the Specialize Field Service Team across various locations. The Operations Manager is accountable for meeting financial goals, optimizing resources, and driving growth. They will also handle team performance management, customer relations, compliance, and project efficiency. This position plays a key role in maintaining high service standards, managing subcontractors, and supporting broader operational and quality initiatives within the organization.
Are You Looking to:
  • Lead and manage the Specialized Field Services (SFS) team, consisting of traveling technicians dispersed across various locations in the United States?
  • Oversee a portion of the SFS P&L, ensuring the team meets its financial targets and objectives?
  • Develop and submit time and materials proposals for customers requiring service work?
  • Enhance employee performance through recognition, constructive feedback, performance reviews, and corrective action when necessary?
  • Mentor and guide employees to maximize their performance and professional growth?
  • Create strategies to ensure timely completion of service work and fulfillment of customer commitments?
  • Collaborate with the Business Development team to drive growth and optimize resource allocation for projects?
  • Streamline and improve operational processes for increased efficiency?
  • Maintain close communication with project leads, site supervisors, field technicians, and engineers, providing daily, weekly, and monthly progress reports?
  • Manage additional projects or programs as needed?

Are You Ready to:
  • Act as the primary point of contact for all SFS-related customer inquiries, ensuring high levels of customer service and satisfaction.
  • Oversee and manage subcontractors and partner contractors to guarantee the successful execution of assigned projects.
  • Supervise the management of resources, warehouse locations, and assigned projects to ensure efficient operations.
  • Review and approve expense reports and timesheets for direct reports.
  • Ensure all work-related documentation, including Service Orders, is accurately completed using the DPMS Fast Field system.
  • Perform effectively under pressure, delivering accurate results in stressful situations.
  • Stay up-to-date on industry knowledge by attending relevant workshops within the wind sector.
  • Provide operational, quality, and engineering support as required.
  • Ensure timely invoicing to customers for completed work.
  • Uphold compliance with DWT policies and programs related to Safety, Quality, and documentation practices.
  • Ensure the SFS teams deliver exceptional preventative and corrective maintenance on assigned multi-brand wind turbines, adhering to DWT procedures.

What You'll Need:
  • High School Diploma or GED. Bachelor's Degree is a bonus, but not required.
  • 3+ years' experience in the wind industry with a minimum of 2 years of managerial experience.
  • Valid driving license (NON CDL / CDL)
  • Advanced MS Office skills required
  • Ability to read and interpret documents, and follow instructions, such as safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to work with minimal supervision, given proper instructions.
  • Ability to deal with problems involving at least one concrete variable in standardized situations.
  • Must be able to pass a physical exam and drug/alcohol screening.
  • The employee must be capable of lifting and/or moving up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus because of potential work in close confines.
  • Employee must be physically fit enough to free climb 300 ft multiple times a day while wearing 25+ lbs. of climbing gear and work in extreme weather conditions.
  • Must be capable of rescuing team mate anywhere in tower in the event of emergency.
  • We care about the safety and wellbeing of every one of our employees. To help ensure their safety, any employees climbing a wind turbine must use a Personal Fall Arrest System, and may not exceed the system's maximum weight capacity of 309 lbs. This weight must include the individual, their tooling, uniform, and personal protective equipment. Based on these safety requirements and the standard weight of equipment, employees who climb wind turbines may not exceed a maximum personal body weight of 260 lbs.

What You'll Get:
  • 401(K) with fully vested, generous company match available after 6 months.
  • Generous PTO, Excellent Medical/Dental/Vision Benefits.
  • Competitive Compensation.
  • Personalized and Ongoing Training.

DWT CULTURE:
What sets us apart is our intense focus on our customers, employees, and culture.
Our Mission: To be the most trusted O&M partner to wind farm owners.
Our Vision: To empower the Americas' achievement of 100% renewable energy, one
wind turbine at a time.
How do we accomplish this? By building a team and a culture with the core values that are:Transparent, Innovative, Guiding (advisor and partner), Efficient, and Resilient.
We call ourselves TIGERs and we hope you get an opportunity to join us someday!
Equal Employment Opportunity Statement
Deutsche Windtechnik is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination.

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