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Service Operations Manager Jobs in Houston, TX (NOW HIRING)

Burlington

Operations Service Manager

Houston, TX · On-site

$22.05 - $30.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

JLL

Operations Manager

Houston, TX · On-site

Operations Manager / Chief Engineer - Mobile Technical Services Reports To: Regional Operations Director Summary of The Mobile Technical Services - Operations Manager / Chief Engineer has the overall ...

CleanHarbors

Operations Manager

La Porte, TX · On-site

Clean Harbors is looking for a Field Service Operations Manager in LaPorte, TX to join their safety conscious team! This team member will plan, lead, organize and coordinate all duties associated ...

Clean Harbors

Operations Manager

La Porte, TX · On-site

Clean Harbors is looking for a Field Service Operations Manager in LaPorte, TX to join their safety conscious team! This team member will plan, lead, organize and coordinate all duties associated ...

ZT Automotive

Service Operations Advisor

Houston, TX · On-site

Utilize CRM systems daily, accurately tracking and recording customer interactions to support ... service operations. * Work collaboratively with other representatives in a team-oriented ...

Clean Harbors

Operations Manager

La Porte, TX · On-site

Clean Harbors is looking for a Field Service Operations Manager in LaPorte, TX to join their safety conscious team! This team member will plan, lead, organize and coordinate all duties associated ...

ZT Auto

Service Operations Advisor

Houston, TX · On-site

Utilize CRM systems daily, accurately tracking and recording customer interactions to support ... service operations. * Work collaboratively with other representatives in a team-oriented ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Houston, TX

Service Operations Manager information

See Houston, TX salary details

$33.9K

$75.1K

$125.1K

How much do service operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service operations manager in Houston, TX is $75,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $91,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Houston, TX? The most popular types of Service Operations jobs in Houston, TX are:
What are popular job titles related to Service Operations Manager jobs in Houston, TX? For Service Operations Manager jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Houston, TX look for? The top searched job categories for Service Operations Manager jobs in Houston, TX are:
What cities near Houston, TX are hiring for Service Operations Manager jobs? Cities near Houston, TX with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,104 per year, or $36.1 per hour.

Customer Service Operations Manager

ABI Document Support Services, Inc.

The Woodlands, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

ABI Document Support Services, Inc. seeks a Manager of Customer Service to oversee daily operational workflow, ensuring client needs are handled timely and professionally in line with laws and company policies. The role uses analytics to identify improvements and reports recommendations to the supervisory team for implementation. The position monitors development of department heads and staff, reporting to the Sr. #J-18808-Ljbffr

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