ZipRecruiter

Log In

2

Remote Intake Jobs (NOW HIRING)

MeanPug Digital

Legal Intake Manager

We're looking for a Legal Intake Manager to help us build and run a new intake function at MeanPug ... Comfortable working independently in a remote environment with minimal oversight * Strong written ...

Romano At Law

Be Seen First

Social Security Disability Intake Specialist

Atlanta, GA · Remote

$18/hr

This is a remote position. Job Overview We are seeking a detail-oriented and client-focused Intake Specialist to join our Social Security Disability team. This is a high-volume, phone-based role ...

next page

Showing results 1-20

All JobsIntake JobsRemote Intake Jobs

Remote Intake information

See salary details

$31K

$44.4K

$83.5K

How much do remote intake jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

More about Remote Intake jobs
What cities are hiring for Remote Intake jobs? Cities with the most Remote Intake job openings:
What are the most commonly searched types of Intake jobs? The most popular types of Intake jobs are:
What states have the most Remote Intake jobs? States with the most job openings for Remote Intake jobs include:
What job categories do people searching Remote Intake jobs look for? The top searched job categories for Remote Intake jobs are:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.
Legal Intake Manager

Legal Intake Manager

MeanPug Digital

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

We're looking for a Legal Intake Manager to help us build and run a new intake function at MeanPug. This is a ground-floor opportunity to shape how we deliver intake support to our law firm clients, starting with hands-on pilot workflows and growing into a fully managed service over time.
This isn't a call center agent role. We need someone who understands the intake process deeply, can design and document workflows, and is comfortable being both the builder and the operator in the early stages. You'll collaborate closely with our AI Enablement Specialist to integrate voice and automation tools into the intake process as it matures.
What you'll do
  • Design, document, and implement intake workflows for law firm clients, covering inbound call handling, lead qualification, and handoff to the client's legal team
  • Handle overflow inbound calls directly during the pilot phase, running intake conversations with potential clients on behalf of law firms
  • Develop intake scripts, qualification criteria, and escalation protocols tailored to each client's practice area and intake standards
  • Build out quality assurance processes to ensure intake conversations meet client expectations and legal industry standards
  • Partner with our AI Enablement Specialist to identify where voice agents and automation can support or extend the intake function
  • Track and report on intake performance metrics including call volume, qualification rates, conversion rates, and handoff quality
  • Identify gaps in the intake process and proactively recommend improvements to both the workflow and the technology stack
  • Serve as the internal subject matter expert on legal intake best practices across personal injury, criminal defense, family law, and other practice areas

Requirements
  • 3 to 5 years of experience in legal intake, case management, paralegal work, legal operations, or call center management in a legal environment
  • Deep familiarity with the intake process at a law firm, including how leads are qualified, prioritized, and handed off to attorneys
  • Comfortable handling live inbound calls and running intake conversations with people who may be in distress or in urgent situations
  • Strong process documentation skills, you can turn a messy workflow into a clean, repeatable system
  • Experience working across multiple practice areas or client accounts simultaneously
  • Comfortable working independently in a remote environment with minimal oversight
  • Strong written and verbal communication skills with high attention to detail

Bonus skills (nice to have)
  • Experience with legal CRM or intake platforms such as Clio, Litify, Filevine, or Lead Docket
  • Familiarity with call tracking or call center platforms such as CallRail, Five9, or similar
  • Exposure to AI voice agents or automation tools in a legal or call center context
  • Experience building or scaling an intake function from scratch

Benefits
  • Medical, dental, and vision insurance
  • Company-sponsored 401(k) with matching
  • Flexible work schedule, work when and where you're most productive as long as deliverables are met
  • Up to $500 reimbursement for pet adoption fees or vaccinations
  • Technology stipend for equipment setup
  • Professional development opportunities

Apply