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Remote Intake Jobs in Oregon (NOW HIRING)

We are currently seeking an Intake Specialist to work remotely. This is a full-time, non-exempt position working Monday-Friday 3:00 PM - 11:30 PM EST. This is an entry level position. Position ...

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Remote Intake information

See Oregon salary details

$32.8K

$46.9K

$88.3K

How much do remote intake jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote intake in Oregon is $46,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $45,500.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a remote intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the remote intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a remote intake?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Oregon? The most popular types of Intake jobs in Oregon are:
What are popular job titles related to Remote Intake jobs in Oregon? For Remote Intake jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Remote Intake jobs? Cities in Oregon with the most Remote Intake job openings:
Infographic showing various Remote Intake job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,940 per year, or $22.6 per hour.

$16 - $17.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

AllOne Health is in the business of care; and service is what matters most.

As a leader in workplace behavioral health, we’ve proven that a company’s success is directly linked to the health and well-being of their employees.

By joining our team, you will make a difference in the lives of our clients and their communities. The meaningful work that we do includes counseling, providing work-life resources, wellness and more through our Employee Assistance Programs (EAP).

We are currently seeking an Intake Specialist to work remotely. This is a full-time, non-exempt position working Monday-Friday 3:00 PM - 11:30 PM EST. This is an entry level position.

Position Summary:

AllOne Health’s EAP provides a number of services to clients, including behavioral consultation, counseling, crisis intervention, clinical referrals, resource information, and case management.  When clients call the EAP to initiate services, the EAP Intake Specialist answers their initial calls.  This position involves speaking directly with the client, getting a sense of what the caller’s needs are, inputting demographic information into the EAP Expert database system, and transferring the client to an on-staff counselor if they are in emotional distress or require clinical expertise to manage their concerns. EAP Intake Specialists are also involved in finding appropriate resources for clients, and in connecting clients to affiliate providers or EAP clinical staff for services.

Qualified candidates will be capable using IT support applications, at ease employing telephone presence and skills in relating to clients, have strong customer service skills, exhibit excellent common sense, and possess good judgment.  The candidate must be flexible with break and lunch times due to staffing for our high call volume times.  The candidate should also be comfortable working in a team environment and be flexible with day-to-day job assignments.

Salary Range: $16.00 - $17.30 per hour. 

What You'll Do:

    • Remain actively logged into on-call telephone queues as assigned in order to fulfill duties.
    • Use frontline customer service skills to generally determine the prevailing needs of clients and what they require from EAP services.
    • Screen for safety issues, domestic violence (DV), substance abuse, and other high-risk considerations, and connects clients immediately to on-call counselors when needed.
    • Completes EAP Intake Forms in the EAP Expert database system.
    • Assign EAP staff or affiliates to client cases when appropriate.
    • Serve a primary role in connecting clients to affiliate providers in their geographic area, or to EAP staff professionals for services.
    • Provide general information and referrals to subject matter experts in areas such as legal concerns, financial issues, and work-life challenges.
    • Demonstrate sensitivity to the unique confidentiality and customer service needs of both member employee and dependent clients, and employer-customer clients.

    What We're Looking For:

    • Excellent IT applications and database skills set.
    • Outstanding interpersonal, communication, organizational and problem-solving skills. 
    • Professional call center/scheduling experience a plus
    • Must have a reliable internet connection with a minimum download speed of 50Mbps and 10Mbps upload stream
    • Strong customer service commitment.
    • Requisite experience with Microsoft Outlook & Office programs.

    Company Perks:

    • Immediate Medical, dental, and vision insurance
    • Paid time off
    • 401(k) retirement program with company match
    • Flexible Spending Accounts (FSA)
    • Company paid Life and Disability insurance programs
    • Employee Assistance Program (EAP)