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Remote Intake Jobs in Charlotte, NC (NOW HIRING)

Cognixia

Intake Specialist

Charlotte, NC · On-site

$17.25 - $23.25/hr

Employee Relations Consultant --Receive inbound calls and conduct case intake from a queue for 6-8 hours per day -- Provide consultation on general policy questions, drive resolution for less complex ...

1 point system

Engineering Program Manager

Fort Mill, SC · Remote

$132K/yr

... USA Remote Contract W2 Role Description: Supports planning and execution across a variety of product initiatives, with a focus on driving cross-functional alignment, roadmap / intake hygiene ...

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All JobsIntake JobsRemote Intake JobsRemote Intake Jobs in Charlotte, NC

Remote Intake information

See Charlotte, NC salary details

$30.3K

$43.4K

$81.6K

How much do remote intake jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote intake in Charlotte, NC is $43,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a remote intake?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the typical responsibilities of a remote intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the remote intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What are the most commonly searched types of Intake jobs in Charlotte, NC?

The most popular types of Intake jobs in Charlotte, NC are:

What are popular job titles related to Remote Intake jobs in Charlotte, NC?

For Remote Intake jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Remote Intake jobs in Charlotte, NC look for?

The top searched job categories for Remote Intake jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Remote Intake jobs?

Cities near Charlotte, NC with the most Remote Intake job openings:

Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Charlotte, NC as of August 2026, with employment types broken down into 64% Full Time, 18% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,363 per year, or $20.8 per hour.

Intake Manager

Addison Group

Charlotte, NC • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Title: Intake Manager

Location: Charlotte, NC (Hybrid – onsite with one remote day per week)

Compensation: $70,000 – $80,000 annually (bonus eligible starting in 2027)

Benefits: This position is eligible for medical, dental, vision, PTO, and 401(k) benefits.

About the Opportunity

Addison Group is seeking an Intake Manager on behalf of our client for a direct hire opportunity within a growing specialty healthcare organization. This leadership role will oversee a team responsible for patient intake, insurance authorization processes, and front-end revenue cycle operations. The position offers the chance to play a key role in supporting patient access and ensuring a seamless experience from initial referral through onboarding.

Key Responsibilities

  • Lead, mentor, and develop a team of intake and utilization management specialists
  • Oversee the patient onboarding process from initial referral through authorization and account setup
  • Ensure efficient handling of insurance verifications, benefits reviews, and prior authorizations
  • Monitor team performance, workflow efficiency, and service quality standards
  • Collaborate cross-functionally with revenue cycle, billing, and operations teams to optimize processes
  • Provide guidance on resolving complex cases related to coverage, eligibility, or patient access
  • Support ongoing training initiatives and foster a team-oriented, service-focused environment
  • Identify opportunities for process improvements and implement best practices across intake operations

Requirements

  • Bachelor’s degree required (or actively pursuing completion)
  • 3+ years of recent experience in healthcare operations, with exposure to intake, authorizations, or revenue cycle processes
  • Prior leadership or supervisory experience managing small to mid-sized teams
  • Background in specialty healthcare or behavioral health environments strongly preferred
  • Strong understanding of front-end revenue cycle functions, including prior authorizations and patient access workflows
  • Excellent interpersonal and customer service skills with a collaborative, team-first mindset
  • Ability to balance leadership responsibilities with hands-on problem-solving
  • Highly organized with strong time management and the ability to manage multiple priorities

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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