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Network Support Engineer Jobs (NOW HIRING)

Point72

Network Support Engineer

New York, NY · On-site

$100K - $150K/yr

Bachelor's degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles * Hands-on experience with Cisco platforms, including IOS and NX-OS ...

Point72

Network Support Engineer

New York, NY

$100K - $150K/yr

Bachelor's degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles * Hands-on experience with Cisco platforms, including IOS and NX-OS ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

... networking and workstation support escalations. Education: * Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL

... networking and workstation support escalations. Education: * Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of ...

BCforward

Network Support Engineer

Norfolk, VA

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA Federal Clearance is preferred Description Under broad direction, oversee the infrastructure and ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for enterprise network infrastructure, including routers, switches, firewalls, SD-WAN, and load balancers ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for enterprise network infrastructure, including routers, switches, firewalls, SD-WAN, and load balancers ...

Cytracom

Network Support Engineer - SASE

Mckinney, TX · Hybrid

The role is to deliver clear and effective technical support for ControlOne and network-related issues. You'll partner closely with Application Support Engineers and the Experience team to resolve ...

Cytracom

Network Support Engineer - SASE

Mckinney, TX · On-site

The role is to deliver clear and effective technical support for ControlOne and network-related issues. You'll partner closely with Application Support Engineers and the Experience team to resolve ...

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Network Support Engineer information

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$41.5K

$92.5K

$132.5K

How much do network support engineer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for network support engineer in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What are Network Support Engineers?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What does a network support engineer do?

A network support engineer is responsible for maintaining, troubleshooting, and optimizing computer networks within an organization. They configure network hardware, monitor network performance, and resolve connectivity issues using tools like routers, switches, and network management software. Certifications such as CCNA and strong problem-solving skills are often required for this role.

What engineers make $300,000 a year?

Senior network support engineers with extensive experience, specialized skills in network architecture, security, and certifications like CCIE or CISSP can earn salaries approaching or exceeding $300,000 annually, especially in high-demand industries or senior leadership roles. Compensation varies based on location, company size, and individual expertise.

What are some common challenges faced by Network Support Engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Network Support Engineer, and why are they important?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Will AI replace CCNA jobs?

AI is unlikely to fully replace Network Support Engineers with CCNA certification, as the role requires troubleshooting, network configuration, and problem-solving skills that benefit from human judgment. AI tools can assist with routine tasks and network monitoring, but human expertise remains essential for complex issues and network design. Continuous learning and certification updates help professionals stay relevant in a changing technological landscape.

What engineer makes $500,000 a year?

While most network support engineers earn between $50,000 and $100,000 annually, highly experienced professionals with advanced certifications, specialized skills, or leadership roles in large organizations can potentially earn $500,000 or more per year. Such high earnings are typically associated with senior management, consulting, or executive positions in the technology industry.
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Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $92,475 per year, or $44.5 per hour.
Network Support Engineer

Network Support Engineer

Point72

New York, NY • On-site

$100K - $150K/yr

Full-time

Retirement

Posted 5 days ago

Job description

A Career with Point72's Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm's IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.
WHAT YOU'LL DO
  • Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks to support critical business systems
  • Configure, monitor, and troubleshoot routing and switching platforms
  • Operate and maintain Palo Alto Networks firewalls, managing security policies, VPNs, and software upgrades
  • Administer and troubleshoot enterprise load balancers to ensure application availability
  • Design, deploy, and support enterprise wireless infrastructure, including access points, controllers, and authentication services
  • Respond to network incidents, perform root cause analysis, and drive timely resolution in a production, high-availability environment
  • Implement and maintain network automation and tooling using scripting languages and vendor APIs to reduce manual work and increase reliability
  • Monitor network performance and capacity, proactively identify trends, and remediate issues before they impact users
  • Participate in network upgrades, migrations, and change management activities, and contribute to a 24x7 support model including on-call rotations
  • Collaborate with security, systems, and application teams, and maintain accurate network documentation, diagrams, and operational procedures

WHAT'S REQUIRED
  • Bachelor's degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles
  • Hands-on experience with Cisco platforms, including IOS and NX-OS, and routing protocols such as BGP, OSPF, and EIGRP
  • Experience with Arista EOS
  • Experience supporting firewalls, including Palo Alto Networks configuration of security policies and VPNs
  • Experience administering F5 BIG-IP load balancers, including LTM and GTM
  • Strong understanding of wireless networking, including 802.11 standards, RF fundamentals, access points, controllers, and authentication services
  • Experience with network automation and scripting using Python, Ansible, and REST APIs
  • Solid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles, and experience supporting production, high-availability enterprise environments
  • Strong troubleshooting, analytical, and problem-solving skills, with excellent written and verbal communication and effective cross-team collaboration.
  • Commitment to the highest ethical standards

WE TAKE CARE OF OUR PEOPLE
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Volunteer opportunities
  • Support for employee-led affinity groups representing women, people of color and the LGBT+ community
  • Mental and physical wellness programs
  • Tuition assistance
  • A 401(k) savings program with an employer match and more

ABOUT POINT72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $100,000-$150,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

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