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Network Support Engineer Jobs (NOW HIRING)

A10 Networks, Inc.

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product ...

Summit

Network Support Engineer

$53K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Network Support Engineer, you'll serve as a highly skilled technical resource within Summit's Technical Support organization. You'll resolve highly complex network-related issues, perform ...

New

Point72

Network Support Engineer

New York, NY · On-site

$100K - $150K/yr

  • Retirement

Bachelor's degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles * Hands-on experience with Cisco platforms, including IOS and NX-OS ...

Point72

Network Support Engineer

New York, NY · On-site

$100K - $150K/yr

  • Retirement

Bachelor's degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles * Hands-on experience with Cisco platforms, including IOS and NX-OS ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

  • Medical

  • Dental

  • Vision

... networking and workstation support escalations. Education: * Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

... networking and workstation support escalations. Education: * Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of ...

BCforward

Network Support Engineer

Norfolk, VA · On-site

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA Federal Clearance is preferred Description Under broad direction, oversee the infrastructure and ...

Judge Group, Inc.

Network Support Engineer II

Chicago, IL · On-site

$80K - $90K/yr

  • PTO

A technology company is looking for a Hybrid Network Support Engineer II to join their growing organization. A company that is a leader in its field is looking for a Network Support Engineer II with ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT

$81K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for enterprise network infrastructure, including routers, switches, firewalls, SD-WAN, and load balancers ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for enterprise network infrastructure, including routers, switches, firewalls, SD-WAN, and load balancers ...

Cytracom

Network Support Engineer - SASE

Mckinney, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role is to deliver clear and effective technical support for ControlOne and network-related issues. You'll partner closely with Application Support Engineers and the Experience team to resolve ...

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Network Support Engineer information

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$41.5K

$92.5K

$132.5K

How much do network support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for network support engineer in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like Cisco CCNA or CompTIA Network+.
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Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,475 per year, or $44.5 per hour.

Network Support Engineer

A10 Networks, Inc.

San Jose, CA • On-site

$115K - $120K/yr

Full-time

Re-posted 10 days ago

Job description

Network Support Engineer
As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product, configuration or network related issues. You will capture and document details and events in the CRM application throughout the solution discovery process. Also you will participate in bug verification process before a software patch code is released to the customers. You are the key resource to ensure customer satisfaction with A10's products and services.
Key Responsibilities:
  • Identify and troubleshoot L4-L7 traffic issues involving SSL, HTTP, and other standard application layer protocols
  • Analyze performance related issues related to TCP retransmissions, session drops, and common HTTP errors
  • Work with customer network, application, and DevOps teams to resolve integration issues and identify configuration errors
  • Troubleshoot ACOS issues across hybrid and multi cloud deployments like AWS, Azure, OCI, and GCP
  • Troubleshoot application layer security issues related to WAF, SSLi and perform traffic analysis to detect DDoS attacks
  • Use tools like tcpdump and wireshark to conduct packet level analysis to debug issues
  • Use traffic generation tools such as Ixia, Spirent or Apache JMeter for simulating network and application traffic during testing and troubleshooting scenarios
  • Reproduce customer issues in lab environments and verify software behavior
  • Contribute to KBs, FAQs, and troubleshooting playbooks by summarizing resolved issues or lessons learned
  • Participate in internal training sessions and actively develop skills in packet analysis and advanced troubleshooting practices

Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
  • Relevant education and 3+ years of hands-on experience in network support, system administration, or a similar technical role
  • Networking certifications preferred (e.g., CCNA, CCNP, JNCIE, JNCIP)
  • Foundational understanding of networking concepts such as TCP/IP, HTTP/S, DNS, and SSL/TLS
  • Experience using packet capture tools like Wireshark or tcpdump
  • Exposure to load balancing or ADC platforms
  • Familiarity with cloud environments such as AWS, Azure, OCI or GCP
  • Familiarity or foundational experience with WAF, DDoS protection, or SSLi

AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
A10 Networks is an equal opportunity employer and a VEVRAA federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. A10 also complies with all applicable state and local laws governing nondiscrimination in employment.
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Targeted compensation guideline: $115,000 - $120,000. Compensation will vary based on number of factors, including market demand for specific skills, role type, job level, and individual qualifications. Final salary offers are determined by considerations including, but not limited to, subject matter expertise, demonstrated skill level, relevant experience, geographic location, education, certifications, and training.

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