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Lead Network Support Engineer Jobs (NOW HIRING)

WATI

Lead Network Support Engineer

Downey, CA · On-site

$104.90K - $144.70K/yr

Lead Network Support Engineer Location: Downey, CA Duration: 12 months Client is looking for lead support engineer to provide operational support for Secure Browser Isolation (SBI) and the Zscaler ...

HR Pundits

Network Support Engineer

Bethany, OK · On-site

Network Support Engineer Location: OKLAHOMA CITY, OK Required Skills and Qualifications: Understanding of IT and Telecom. Should have minimum 5+ years in Field Services Handling basic user ...

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Network Support Engineer Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines ...

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

Cytracom

Network Support Engineer

Mckinney, TX · Hybrid

Controlone And Network Support Engineer Cytracom delivers infrastructure software purpose-built to ... Lead troubleshooting through calls, screen shares, and tickets with clear, confident communication

Cytracom

Network Support Engineer

Mckinney, TX · On-site

... network-related issues. You'll partner closely with Application Support Engineers and the ... Lead troubleshooting through calls, screen shares, and tickets with clear, confident communication

A10 Networks, Inc.

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product ...

Cytracom

Network Support Engineer

Mckinney, TX · Hybrid

... network-related issues. You'll partner closely with Application Support Engineers and the ... Lead troubleshooting through calls, screen shares, and tickets with clear, confident communication

Sentinel

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

... lead and mentor junior engineers. The ideal candidate will thrive in a fast-paced enterprise ... Must have experience in network engineering/support within enterprise environments * Strong ...

Osv_a10networks

Network Support Engineer

San Jose, CA

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product ...

A10 Networks

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product ...

Sentinel

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

... lead and mentor junior engineers. The ideal candidate will thrive in a fast-paced enterprise ... Must have experience in network engineering/support within enterprise environments * Strong ...

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Lead Network Support Engineer information

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$45.5K

$119.7K

$166.5K

How much do lead network support engineer jobs pay per year?

As of Jun 4, 2026, the average yearly pay for lead network support engineer in the United States is $119,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lead Network Support Engineer, and why are they important?

To thrive as a Lead Network Support Engineer, you need in-depth knowledge of network protocols, troubleshooting skills, and a relevant degree or certifications such as Cisco CCNP or CompTIA Network+. Familiarity with network monitoring tools, ticketing systems, and cybersecurity solutions is typically required. Strong leadership, communication, and problem-solving abilities help coordinate teams and resolve complex issues efficiently. These skills and qualities are crucial to maintaining reliable network infrastructure, minimizing downtime, and supporting business operations.

What are the typical team dynamics and collaboration expectations for a Lead Network Support Engineer?

As a Lead Network Support Engineer, you’ll often work within a cross-functional team that includes network administrators, security specialists, and IT managers. You’ll not only troubleshoot complex network issues but also guide junior engineers, delegate tasks, and coordinate incident response efforts. Effective communication is crucial, as you’ll serve as a point of escalation and ensure that all stakeholders are kept informed during critical incidents. Collaboration with vendors and other departments is also common, especially when implementing new technologies or upgrades.

What does a Lead Network Support Engineer do?

A Lead Network Support Engineer is responsible for overseeing the installation, maintenance, and troubleshooting of an organization's computer networks. They lead a team of network engineers, coordinate complex network projects, and ensure network security and optimal performance. Additionally, they develop and enforce network policies, provide technical guidance, and often serve as the primary point of contact for critical network issues. Their role is crucial in minimizing downtime and ensuring seamless connectivity within the organization.

What is the difference between Lead Network Support Engineer vs Network Support Engineer?

AspectLead Network Support EngineerNetwork Support Engineer
CertificationsCCNA, CCNP, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentOversees support teams, manages complex network issuesProvides technical support, troubleshoots network problems
ResponsibilitiesLeadership, strategic planning, escalation managementIssue resolution, network maintenance, user support

The Lead Network Support Engineer typically has more leadership responsibilities and oversees support teams, while the Network Support Engineer focuses on technical troubleshooting and support. Both roles require similar certifications and work in similar environments, but the lead position involves more strategic and managerial duties.

More about Lead Network Support Engineer jobs
What job categories do people searching Lead Network Support Engineer jobs look for? The top searched job categories for Lead Network Support Engineer jobs are:
Lead Network Support Engineer jobs near you
Infographic showing various Lead Network Support Engineer job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 70% Full Time, 21% Part Time, 6% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $119,661 per year, or $57.5 per hour.

Lead Network Support Engineer

WATI

Downey, CA • On-site

$104.90K - $144.70K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Lead Network Support Engineer

Location: Downey, CA

Duration: 12 months

Client is looking for lead support engineer to provide operational support for Secure Browser Isolation (SBI) and the Zscaler Internet Access (ZIA) technologies. These solutions will be managed by the Cyber Governance and Operations (CGO), Secure Access Operations Division (COD). The Consultant shall assist with the implementation, technical and postproduction operational support to ensure that the solutions are functioning and producing the security deemed necessary by the County.

Description of Work/Duties:

Interface with Secure Access Engineering (SAE) team to develop project plans and implementation details for the Secure Browser Isolation and Zscaler Internet access solutions.

Work with SAE and other teams within CGO to deploy these solutions to an initial test group, perform impact analysis and evaluate feedback from customers and test groups through all points of the deployment cycle.

Engage with customer departments and support vendors to resolve all identified issues or concerns regarding these solutions. Work with SAE to deploy these solutions for ISD and Countywide.

Work with various teams within ISD to identify all county issued laptops and mobile devices, identify users associated with the device, setup project plan to install ZIA internet content filtering agent on all identified devices.

Assist in developing on-going training programs, knowledge transfer for the customer departments, CGO support staff for technologies that support telework. Analyze product requirements and translating into a feasible technical solution.

Provide technical expertise to project managers, department management, vendors, security engineers and/or user management regarding one or more major system development or maintenance efforts.

Provide in-depth support for information security incidents, security breaches and internal violations/investigations.

Identify, troubleshoot, and resolve complex network connectivity issues

Provide after-hours or weekend support on an as-needed basis.

Required Skills:

Two (2) years of experience within the last three (3) years deploying, managing, and supporting Pulse Secure SSL VPN, Zscaler Private Access, and Zscaler Internet Access technologies.

Two (2) years of experience within the last three (3) years as a systems administrator or network engineer supporting a network environment with multiple servers, 2,000+ users and multiple firewalls, switches, and routers. The network environment must consist of multiple VLANs in a single location and multiple physical locations connected through routers or similar layer-3 routing devices.

Two (2) years of experience within the last three (3) years leading a project for a private or public agency with more than 2,000 employees.

Three (3) years of experience within the last five (5) years in developing clear and precise process, workflow, and/or network diagrams using Microsoft Visio or similar tools.

Three (3) years of experience within the last five (5) years in developing formation information technology related documents such as operating procedures or guidelines, incidents reports, technology standards, and knowledge base articles.

Two (2) years of experience within the last five (5) years in mentoring or leading lower-level technical staff.

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