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Tier 1 Network Engineer Jobs (NOW HIRING)

Network Engineer, Tier 1

Albany, NY · Hybrid

$85K - $95K/yr

Experience in a Network Engineer role. Education Level Required: Education Level required: Bachelor's degree in an IT related discipline with minimum of 3 years' experience in related field; Or a 2 ...

Network Engineer, Tier 1

Albany, NY · On-site

$85K - $95K/yr

Experience in a Network Engineer role. Education Level Required: Education Level required: Bachelor's degree in an IT related discipline with minimum of 3 years' experience in related field; Or a 2 ...

We are seeking a motivated Level 1 Network Engineer to assist in maintaining and upgrading our Cisco switching infrastructure. The candidate will work under senior network engineers and follow ...

NewGen Technologies has an opening for a Tier II Network Engineer to support the customer ... Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP) * Layer 2 network experience ...

Network Technician (US - Cary, NC) Minimum Education: College Degree or Technical Training Job Type: Full Time Compensation: Technician 1 Surazal Systems, Inc. is a small and growing Network ...

Lead Network Engineer

Charlotte, NC · On-site

$45 - $55/hr

... Tier 1/2 staff. - Manage change controls and utilize packet capture tools (Sniffer/Infinistream). **Qualifications:** - 5+ years of NOC or enterprise network support experience. - Deep expertise in ...

Qualifications Required Skills: 1) Network Engineering. 2) Windows Server administration, 2008-2012. 3) Security, Firewall across whole infrastructure. 4) Virtualization ( VMWare, HyperV). Desired ...

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Tier 1 Network Engineer information

See salary details

$31K

$109K

$158K

How much do tier 1 network engineer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for tier 1 network engineer in the United States is $109,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $133,500.00 per year, depending on experience, location, and employer.

What is the difference between Tier 1 Network Engineer vs Network Support Technician?

AspectTier 1 Network EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CompTIA A+, Network+
Work EnvironmentNetwork operations centers, client sitesHelp desks, technical support centers
ResponsibilitiesMonitoring networks, initial troubleshooting, ticket escalationBasic troubleshooting, hardware/software support, user assistance

While both roles involve network support, Tier 1 Network Engineers focus on monitoring and initial troubleshooting of network issues, often requiring certifications like CCNA. Network Support Technicians typically handle basic hardware and software support, with a focus on end-user assistance. The roles differ mainly in scope and technical depth, with Tier 1 Network Engineers working more on network infrastructure.

What are Tier 1 Network Engineers?

Tier 1 Network Engineers are entry-level professionals who provide the first line of technical support for network issues within an organization. They monitor network performance, respond to alerts, and troubleshoot basic connectivity problems. Their responsibilities often include resolving tickets, escalating more complex issues to higher-tier engineers, and ensuring that network services remain operational. Tier 1 engineers typically work under the guidance of senior staff and may assist with routine maintenance tasks.

What are some common challenges faced by Tier 1 Network Engineers, and how can they effectively address them?

Tier 1 Network Engineers often encounter challenges such as troubleshooting connectivity issues, managing high volumes of support tickets, and balancing multiple tasks simultaneously. They are usually the first point of contact for users experiencing network problems, which requires strong communication skills and the ability to remain calm under pressure. To address these challenges, it is helpful to develop a systematic approach to problem-solving, utilize knowledge base resources, and collaborate closely with Tier 2 or Tier 3 engineers when escalation is necessary. Proactively learning about the organization's network infrastructure and staying updated with common troubleshooting procedures can also greatly improve efficiency and confidence in this role.

What are the key skills and qualifications needed to thrive as a Tier 1 Network Engineer, and why are they important?

To thrive as a Tier 1 Network Engineer, you need foundational knowledge of networking concepts, troubleshooting skills, and typically a relevant degree or certification such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and basic configuration of routers and switches is important. Strong communication, attention to detail, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are essential for efficiently resolving connectivity issues, supporting users, and ensuring the stability of network operations.
More about Tier 1 Network Engineer jobs
What cities are hiring for Tier 1 Network Engineer jobs? Cities with the most Tier 1 Network Engineer job openings:
Infographic showing various Tier 1 Network Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $109,040 per year, or $52.4 per hour.
Network Engineer, Tier 1

Network Engineer, Tier 1

New York State

Albany, NY • Hybrid

$85K - $95K/yr

Full-time

Posted 15 days ago


New York State rating

7.7

Company rating: 7.7 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

25th of 50 rated states


Job description

Duties Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.

*Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Assist with the installation, configuration and maintenance of critical network infrastructure supporting ESD's HQ, datacenter, and remote office locations.

Assist in troubleshooting and resolving LAN and WAN related performance and equipment issues. Monitor and optimize network services and provide end user support for all network related devices and equipment. WORK PERFORMED: Install, configure, maintain, and administrate network related infrastructure, services, equipment, and software necessary to support ESD's critical business functions.

Rack, stack, power and provide management connectivity for network equipment. Monitor and optimize the performance of enterprise SD-WAN and internet connectivity. Install, configure, and manage Juniper network switch stacks and associated infrastructure.

Evaluate new and leading-edge network technologies for possible inclusion within the enterprise topology. Liaise with third party vendors to manage new and upgraded services being implemented. Utilize vendor portals to create, track and manage support and service tickets.

Assist with the management of ESD's Active Directory Infrastructure. Assist with the management of network file storage services in Azure NetApp Files (ANF). Assist with the management of Virtual Server workloads in Azure VMware Solution (AVS).

Assist with the management of Horizon Virtual Desktop Infrastructure (VDI) in Azure. Utilize network management best practices and monitoring tools to investigate and resolve network related performance issues. Assist with integrating technologies from different vendors in a heterogeneous networking environment.

Support the installation, configuration and troubleshooting of IT infrastructure at ESD's satellite offices. Mentor junior networking staff and supervise network related projects as directed. Travel to various remote office locations as necessary.

Assist in IT Disaster Recovery efforts, testing and documentation. Perform other related duties as required by IT management. Minimum Qualifications Proven experience in Juniper network routing and switching or other routing and switching platform.

Proven experience in routing and switching command line experience. Knowledge of SD-WAN infrastructure and management principles. Familiarity with cloud computing architecture including virtual desktop, storage and backup/recovery.

Expertise with Enterprise wired and wireless network systems. Familiarity with ISP management. Experience with Network Monitoring Systems.

Expertise with Group Policy, DHCP and DNS management. Ability to independently manage a project and coordinate with network and data center technicians. Must be able to work under deadlines and in an environment where priorities shift.

Must be able to collaborate and coordinate across organizational disciplines (security, networking, procurement, Help Desk, etc.). Must be able to function as a team leader. Strong verbal and written communication skills

Ability to multi-task and deliver results within accepted timeframes. Relevant Experience required: Experience in a Network Engineer role. Education Level Required: Education Level required: Bachelor's degree in an IT related discipline with minimum of 3 years' experience in related field; Or a 2-year degree with a minimum of 5 years' experience; Or, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Knowledge & Skills Required Software / hardware: Juniper switches and routers, SD-WAN and ISP management experience, Microsoft Server operating systems (OS) 2016 - Current, Windows (OS) 10+, Cloud computing architecture, Active Directory management, EXSi, VOIP, SAN/NAS, Enterprise wireless solutions, Dell Server Hardware, Cat 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Wyse thin clients, HP and Ricoh Printers. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills. Employee Relations: Role requires analytical and active listening skills; as well as the ability to multi-task and manage daily workload

Must work with end users at all levels of the organization. Additional Comments Salary range as specified. Comprehensive Benefits Package.

Some positions may require additional credentials or a background check to verify your identity.


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