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Tier 1 Network Engineer Jobs (NOW HIRING)

AMSYS Talent

Level 1 Network Engineer

Houston, TX · On-site

We are seeking a motivated Level 1 Network Engineer to assist in maintaining and upgrading our Cisco switching infrastructure. The candidate will work under senior network engineers and follow ...

GDIT

Tier 1 Network Monitor/Help Desk Support

Linda, CA · On-site

$61K - $78K/yr

Yes Network Engineer Associate Join our technology leading team of men and women that solve some of ... Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk ...

Surazal Systems

Network Engineer Tier 1 & 2

Cary, NC · On-site

Network Technician (US - Cary, NC) Minimum Education: College Degree or Technical Training Job Type: Full Time Compensation: Technician 1 Surazal Systems, Inc. is a small and growing Network ...

Quantix

Network Engineer

Aurora, CO

Qualifications Required Skills: 1) Network Engineering. 2) Windows Server administration, 2008-2012. 3) Security, Firewall across whole infrastructure. 4) Virtualization ( VMWare, HyperV). Desired ...

Robert Half

Network Engineer

Medicine Park, OK · On-site

$90K - $130K/yr

Monitor and maintain network infrastructure and supporting systems * Assist Tier 1 and Tier 2 teams ... planning and engineering within carrier-class environments * 3+ years of experience designing ...

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Netrio

Network Engineer

Mckinney, TX · On-site

Act as an escalation point for complex network issues escalated from Tier 1, Tier 2, and Tier 3 ... Mentor junior engineers and assist in internal knowledge sharing. Requirements * 5+ years of ...

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All JobsTier 1 Network Engineer Jobs

Tier 1 Network Engineer information

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$109K

$158K

How much do tier 1 network engineer jobs pay per year?

As of Jul 6, 2026, the average yearly pay for tier 1 network engineer in the United States is $109,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $133,500.00 per year, depending on experience, location, and employer.

What is the difference between Tier 1 Network Engineer vs Network Support Technician?

AspectTier 1 Network EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CompTIA A+, Network+
Work EnvironmentNetwork operations centers, client sitesHelp desks, technical support centers
ResponsibilitiesMonitoring networks, initial troubleshooting, ticket escalationBasic troubleshooting, hardware/software support, user assistance

While both roles involve network support, Tier 1 Network Engineers focus on monitoring and initial troubleshooting of network issues, often requiring certifications like CCNA. Network Support Technicians typically handle basic hardware and software support, with a focus on end-user assistance. The roles differ mainly in scope and technical depth, with Tier 1 Network Engineers working more on network infrastructure.

What are Tier 1 Network Engineers?

Tier 1 Network Engineers are entry-level professionals who provide the first line of technical support for network issues within an organization. They monitor network performance, respond to alerts, and troubleshoot basic connectivity problems. Their responsibilities often include resolving tickets, escalating more complex issues to higher-tier engineers, and ensuring that network services remain operational. Tier 1 engineers typically work under the guidance of senior staff and may assist with routine maintenance tasks.

What are some common challenges faced by Tier 1 Network Engineers, and how can they effectively address them?

Tier 1 Network Engineers often encounter challenges such as troubleshooting connectivity issues, managing high volumes of support tickets, and balancing multiple tasks simultaneously. They are usually the first point of contact for users experiencing network problems, which requires strong communication skills and the ability to remain calm under pressure. To address these challenges, it is helpful to develop a systematic approach to problem-solving, utilize knowledge base resources, and collaborate closely with Tier 2 or Tier 3 engineers when escalation is necessary. Proactively learning about the organization's network infrastructure and staying updated with common troubleshooting procedures can also greatly improve efficiency and confidence in this role.

What are the key skills and qualifications needed to thrive as a Tier 1 Network Engineer, and why are they important?

To thrive as a Tier 1 Network Engineer, you need foundational knowledge of networking concepts, troubleshooting skills, and typically a relevant degree or certification such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and basic configuration of routers and switches is important. Strong communication, attention to detail, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are essential for efficiently resolving connectivity issues, supporting users, and ensuring the stability of network operations.
More about Tier 1 Network Engineer jobs
What cities are hiring for Tier 1 Network Engineer jobs? Cities with the most Tier 1 Network Engineer job openings:
What job categories do people searching Tier 1 Network Engineer jobs look for? The top searched job categories for Tier 1 Network Engineer jobs are:
Tier 1 Network Engineer jobs near you
Infographic showing various Tier 1 Network Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $109,040 per year, or $52.4 per hour.

Level 1 Network Engineer

AMSYS Talent

Houston, TX • On-site

Full-time

Posted 2 days ago

Job description

We are seeking a motivated Level 1 Network Engineer to assist in maintaining and upgrading our Cisco switching infrastructure. The candidate will work under senior network engineers and follow established processes to execute code upgrades, perform basic debugging, and support day-to-day operational tasks.
Key Responsibilities
• Assist with Cisco switch code upgrades following standard operating procedures.
• Perform pre- and post-upgrade checks including device health, port status, and connectivity validation.
• Escalate complex issues to L2/L3 engineers with clear documentation of troubleshooting steps performed.
• Run basic debug and show commands on Cisco switches (e.g., show log, show interface, show version).
• Ensure change management processes are followed, including updating change tickets and documentation.
• Monitor switch performance and generate health reports after upgrades.
• Maintain accurate records of firmware/software versions across the switch fleet.
• Collaborate with cross-functional teams (NOC, SOC, and Helpdesk) to resolve incidents.
• Participate in scheduled maintenance windows and provide on-call support when required.
Required Skills & Qualifications
• 1-2 years of experience in network operations or related IT support role.
• Basic understanding of Cisco networking concepts (VLANs, STP, trunking, EtherChannel, SNMP, syslog).
• Familiarity with Cisco IOS and IOS-XE CLI.
• Knowledge of network monitoring tools (SolarWinds, PRTG, or similar).
• Strong troubleshooting mindset and ability to follow runbooks accurately.
• Good communication skills to document and escalate issues effectively.
• Ability to work during off-hours for planned maintenance.
Preferred Skills
• Cisco CCNA (or working towards certification).
• Exposure to ITIL processes (change management, incident handling).
• Familiarity with log analysis and packet capture tools (Wireshark, TCPdump).

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