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Tier 1 Network Engineer Jobs (NOW HIRING)

Quantix

Network Engineer

Aurora, CO · On-site

Qualifications Required Skills: 1) Network Engineering. 2) Windows Server administration, 2008-2012. 3) Security, Firewall across whole infrastructure. 4) Virtualization ( VMWare, HyperV). Desired ...

Tryfacta

Cloud Network Multiple Positions

Albany, NY · On-site

Tier 4 Network Support Engineer / SME * Tier 1 Site Survey Engineer * Tier 2 Site Survey Engineer * Tier 3 Site Survey Engineer * Tier 4 Site Survey Engineer * Unified Communications Specialist ...

iNovex Information Systems

Network Engineer 1

Columbia, MD · On-site

$120K - $165K/yr

The Level 1 Network Engineer shall possess the following capabilities: * Design solutions, integrate, configure, deploy, test and provide ongoing maintenance for numerous types of network devices ...

Netrio

Network Engineer

Mckinney, TX · On-site

$90 - $120/hr

Act as an escalation point for complex network issues escalated from Tier 1, Tier 2, and Tier 3 ... Mentor junior engineers and assist in internal knowledge sharing. Requirements * 5+ years of ...

FHR

A1031-Network Engineer rec 150456

Milwaukee, WI · On-site

Network Engineer rec 150456 - 6months to start. Location Milwaukee, WI Top Required Skills & Years of Experience 5 years or more of experience in the below: 1. Advanced Bridging and routing ...

Netrio

Network Engineer

Mckinney, TX · On-site

Act as an escalation point for complex network issues escalated from Tier 1, Tier 2, and Tier 3 ... Mentor junior engineers and assist in internal knowledge sharing. Requirements * 5+ years of ...

Access One Inc.

Senior Network Engineer

Chicago, IL · On-site

$120K - $150K/yr

Network Engineer Access One is a business technology services and telecommunications provider ... Serve as an escalation resource for Tier 1 and Tier 2 support teams and provide Tier 3 ...

Idexcel Inc.

Network Engineer

Raleigh, NC · On-site

Network Engineer Location: Raleigh, NC Duration: Long Term We are seeking a Network Engineer to ... Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1. ...

Quantix

Network Engineer

Aurora, CO · On-site

Qualifications Required Skills: 1) Network Engineering. 2) Windows Server administration, 2008-2012. 3) Security, Firewall across whole infrastructure. 4) Virtualization ( VMWare, HyperV). Desired ...

Magna5

Tier 1 Engineer, Network Operations Center

Title: Tier 1 Engineer, Network Operations Center About the Role As a Tier 1 Engineer, Network Operations Center, you will monitor, triage, and respond to system-generated alerts across client ...

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Tier 1 Network Engineer information

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How much do tier 1 network engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for tier 1 network engineer in the United States is $109,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $133,500.00 per year, depending on experience, location, and employer.

What is a Tier 1 network engineer?

Tier 1 Network Engineers are entry-level professionals who provide the first line of technical support for network issues within an organization. They monitor network performance, respond to alerts, and troubleshoot basic connectivity problems. Their responsibilities often include resolving tickets, escalating more complex issues to higher-tier engineers, and ensuring that network services remain operational. Tier 1 engineers typically work under the guidance of senior staff and may assist with routine maintenance tasks.

What are the key skills and qualifications needed to thrive as a Tier 1 network engineer?

To thrive as a Tier 1 Network Engineer, you need foundational knowledge of networking concepts, troubleshooting skills, and typically a relevant degree or certification such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and basic configuration of routers and switches is important. Strong communication, attention to detail, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are essential for efficiently resolving connectivity issues, supporting users, and ensuring the stability of network operations.

What are some common challenges faced by Tier 1 network engineers, and how can they effectively address them?

Tier 1 Network Engineers often encounter challenges such as troubleshooting connectivity issues, managing high volumes of support tickets, and balancing multiple tasks simultaneously. They are usually the first point of contact for users experiencing network problems, which requires strong communication skills and the ability to remain calm under pressure. To address these challenges, it is helpful to develop a systematic approach to problem-solving, utilize knowledge base resources, and collaborate closely with Tier 2 or Tier 3 engineers when escalation is necessary. Proactively learning about the organization's network infrastructure and staying updated with common troubleshooting procedures can also greatly improve efficiency and confidence in this role.

What is the difference between Tier 1 Network Engineer vs Network Support Technician?

AspectTier 1 Network EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CompTIA A+, Network+
Work EnvironmentNetwork operations centers, client sitesHelp desks, technical support centers
ResponsibilitiesMonitoring networks, initial troubleshooting, ticket escalationBasic troubleshooting, hardware/software support, user assistance

While both roles involve network support, Tier 1 Network Engineers focus on monitoring and initial troubleshooting of network issues, often requiring certifications like CCNA. Network Support Technicians typically handle basic hardware and software support, with a focus on end-user assistance. The roles differ mainly in scope and technical depth, with Tier 1 Network Engineers working more on network infrastructure.

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What cities are hiring for Tier 1 Network Engineer jobs?

Cities with the most Tier 1 Network Engineer job openings:

What job categories do people searching Tier 1 Network Engineer jobs look for?

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Tier 1 Network Engineer jobs near you
Infographic showing various Tier 1 Network Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $109,040 per year, or $52.4 per hour.

Network Operations Center Tier 1 Shift Lead

MicroTech

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support.


The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts. This role ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency. Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers.  This position requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support. 


  • Relevant certifications such as ITIL v3, CompTIA, CCNA  
  • A minimum of five (5) years’ relevant experience in Tier 1 support operations 
  • Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques. 
  • Hands-on experience with network monitoring tools and ticketing systems. 
  • Excellent problem-solving and analytical skills to identify and resolve network issues efficiently. 
  • Effective communication skills for interacting with customers, technical teams, and management. 

MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion we provide effective, practical solutions that can increase productivity, and decrease costs.
MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes.
We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:
Insurance (medical, dental vision)
Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
401k Plan with Employer Matching Contribution
11 Company-Paid Holidays
Tuition Assistance
Voluntary Benefit Programs
Corporate Discounts
MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.

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