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Tier 1 Network Engineer Jobs (NOW HIRING)

Sr. IP Network Engineer

Raleigh, NC

$101K - $138K/yr

We're the global communications software company and Tier 1 network operator with global reach. The ... The Sr. IP Network Engineer designs, operates, and continuously improves Bandwidth's global IP ...

Sr. IP Network Engineer

Raleigh, NC · On-site

$101K - $138K/yr

We're the global communications software company and Tier 1 network operator with global reach. The ... The Sr. IP Network Engineer designs, operates, and continuously improves Bandwidth's global IP ...

Sr. IP Network Engineer

Raleigh, NC · On-site

$101K - $138K/yr

We're the global communications software company and Tier 1 network operator with global reach. The ... The Sr. IP Network Engineer designs, operates, and continuously improves Bandwidth's global IP ...

Network Engineer

Charlotte, NC · On-site

$46 - $50/hr

In this role, you will provide Tier 1 support for voice technologies, including phones, routers ... Network Engineering, Network Support, or related infrastructure experience. * Experience supporting ...

Investigate and resolve Tier 1 and Tier 2 network incidents, service requests, and performance issues, escalating complex issues to senior network engineers or architecture teams when needed.

Investigate and resolve Tier 1 and Tier 2 network incidents, service requests, and performance issues, escalating complex issues to senior network engineers or architecture teams when needed.

Network Engineer

Norwood, MA · On-site

$109.20 - $174.60/hr

Investigate and resolve Tier 1 and Tier 2 network incidents, service requests, and performance issues, escalating complex issues to senior network engineers or architecture teams when needed.

Network Engineer

Mckinney, TX · Hybrid

$75K - $85K/yr

Serve as an escalation point for advanced network issues escalated from Tier 1, Tier 2, and Tier 3 ... Mentor and support junior engineers while promoting internal knowledge sharing and best practices.

Network Engineer

IL · Remote

$75K - $80K/yr

Engineering Manager Company Overview Parasol Alliance is a technology solutions company exclusively ... Act as an escalation point for network issues from tier 1 and 2 support. Act as an escalation point ...

Provide Tier 2 support for network incidents and service requests escalated from Tier 1 teams ... Escalate and collaborate with Tier 3 Network Engineers on complex incidents. * Support ongoing ...

Tier 3 Network Engineer Company: InterImage InterImage is actively seeking an energetic, curious ... InterImage Benefits Snapshot: * 401K - 7% contribution with 3% profit sharing; 1-year cliff vesting ...

NOC Engineer Tier 3

Springfield, VA · On-site

$140K - $180K/yr

Tier 3 engineers are activated for all Priority 1 network events and serve on the on-call rotation for off-hours incidents requiring senior NOC engineering judgment. Key Responsibilities: * Provide ...

Tier 3 engineers are activated for all Priority 1 network events and serve on the on-call rotation for off-hours incidents requiring senior NOC engineering judgment. Key Responsibilities: * Provide ...

Showing results 41-60

Tier 1 Network Engineer information

See salary details

$31K

$109K

$158K

How much do tier 1 network engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for tier 1 network engineer in the United States is $109,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $133,500.00 per year, depending on experience, location, and employer.

What is a Tier 1 network engineer?

Tier 1 Network Engineers are entry-level professionals who provide the first line of technical support for network issues within an organization. They monitor network performance, respond to alerts, and troubleshoot basic connectivity problems. Their responsibilities often include resolving tickets, escalating more complex issues to higher-tier engineers, and ensuring that network services remain operational. Tier 1 engineers typically work under the guidance of senior staff and may assist with routine maintenance tasks.

What are the key skills and qualifications needed to thrive as a Tier 1 network engineer?

To thrive as a Tier 1 Network Engineer, you need foundational knowledge of networking concepts, troubleshooting skills, and typically a relevant degree or certification such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and basic configuration of routers and switches is important. Strong communication, attention to detail, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are essential for efficiently resolving connectivity issues, supporting users, and ensuring the stability of network operations.

What are some common challenges faced by Tier 1 network engineers, and how can they effectively address them?

Tier 1 Network Engineers often encounter challenges such as troubleshooting connectivity issues, managing high volumes of support tickets, and balancing multiple tasks simultaneously. They are usually the first point of contact for users experiencing network problems, which requires strong communication skills and the ability to remain calm under pressure. To address these challenges, it is helpful to develop a systematic approach to problem-solving, utilize knowledge base resources, and collaborate closely with Tier 2 or Tier 3 engineers when escalation is necessary. Proactively learning about the organization's network infrastructure and staying updated with common troubleshooting procedures can also greatly improve efficiency and confidence in this role.

What is the difference between Tier 1 Network Engineer vs Network Support Technician?

AspectTier 1 Network EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CompTIA A+, Network+
Work EnvironmentNetwork operations centers, client sitesHelp desks, technical support centers
ResponsibilitiesMonitoring networks, initial troubleshooting, ticket escalationBasic troubleshooting, hardware/software support, user assistance

While both roles involve network support, Tier 1 Network Engineers focus on monitoring and initial troubleshooting of network issues, often requiring certifications like CCNA. Network Support Technicians typically handle basic hardware and software support, with a focus on end-user assistance. The roles differ mainly in scope and technical depth, with Tier 1 Network Engineers working more on network infrastructure.

More about Tier 1 Network Engineer jobs

What cities are hiring for Tier 1 Network Engineer jobs?

Cities with the most Tier 1 Network Engineer job openings:

Infographic showing various Tier 1 Network Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $109,040 per year, or $52.4 per hour.

Network Engineer (LAN/WiFi) (hybrid)

A.C. Coy

Raleigh, NC • Hybrid

Contractor

Re-posted 6 days ago


Job description

  • Tier One Technologies is seeking a Network Engineer to perform LAN and WiFi monitoring and support for our US Government client.
  • This hybrid Contract-to-Hire position will be located in Raleigh, NC. 
  • The work schedule: Monday – Friday from 9:00 AM to 6:00 PM EST with occasional on-call rotation and after-hours work.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

  • Troubleshoot and resolve LAN and WiFi connectivity issues, including, but not limited to, switches, routers, and cabling.
  • Resolve Trouble tickets generated through ServiceNow
  • Document troubleshooting steps and solutions for future reference.
  • Assist Tier 1 support in diagnosing and resolving LAN-related problems.
  • Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
  • Collaborate with Tier 3 LAN Engineers for complex issue resolution.
  • Perform duties in support of the mission as directed by company’s Management.
  • Typically performs all functional duties independently.
  • Provide assistance of more senior positions and/or perform functional duties under the oversight of more senior positions.
  • Ability to manage multiple projects and meet deadlines and prioritize and manage your own workload.

  • A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required.
  • 3+ years of applicable network experience and support.
  • Expertise in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
  • Strong troubleshooting and analytical skills – Layer 1 and 2.
  • Understanding of LAN security standards and methodologies.
  • Proven experience with LAN networking and other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
  • Experience with ServiceNow or other ticketing systems.
  • Proficiency with MS Office Suite, especially Excel and Teams.
  • Excellent written and verbal communication skills.
  • Proven ability to work independently and thrive in a fast-paced, rapidly changing environment.
  • Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field.
  • Exceptional communication skills, both written and verbal.
  • Must be a US Citizen or Permanent Status Green Card holder.
  • Must be able to obtain Public Trust Clearance.
  • Must have lived in the US for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)

A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

Sourced by ZipRecruiter

Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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