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Network Support Engineer Jobs in Houston, TX (NOW HIRING)

Inserso

Network Support Technician

Spring, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... Must possess experience of system engineering in one or more areas including telecommunications ...

Inserso

Network Support Technician

The Woodlands, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... Must possess experience of system engineering in one or more areas including telecommunications ...

Xammax

IT Support Engineer 2

Houston, TX

$55K - $105K/yr

In the role of IT Support Engineer II, you will be instrumental in delivering high-quality ... You will utilize your core skills in desktop and network support, along with premium expertise in ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

EPMA

CloudFlare WAF Support Engineer

Houston, TX

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Work closely with network, security, and application teams to resolve operational issue * Maintain ...

EPMA

CloudFlare WAF Support Engineer

Houston, TX

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Work closely with network, security, and application teams to resolve operational issue * Maintain ...

SEG MANUFACTURING INC

Network Engineer

Houston, TX · On-site

About the Role The Network Engineer is responsible for configuring, deploying, maintaining ... This role supports the reliable and stable operation of both factory and office network systems.

EPMA

CloudFlare WAF Support Engineer

Houston, TX

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Work closely with network, security, and application teams to resolve operational issue * Maintain ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... Configure local printers, printer queues, and network connectivity. * Support printer address ...

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Showing results 1-20

All JobsNetwork Support Engineer JobsNetwork Support Engineer Jobs in Houston, TX

Network Support Engineer information

See Houston, TX salary details

$39.6K

$88.3K

$126.5K

How much do network support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for network support engineer in Houston, TX is $88,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $108,900.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like Cisco CCNA or CompTIA Network+.
What are popular job titles related to Network Support Engineer jobs in Houston, TX? For Network Support Engineer jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Houston, TX look for? The top searched job categories for Network Support Engineer jobs in Houston, TX are:
What cities near Houston, TX are hiring for Network Support Engineer jobs? Cities near Houston, TX with the most Network Support Engineer job openings:
Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,311 per year, or $42.5 per hour.

Core Network Support Engineer

MBR Partners

Texas City, TX

$80K - $90K/yr

Full-time

Posted 8 days ago

Job description

Customer Support Engineer
Reports To: Regional Support Manager

Position Summary
The Customer Support Engineer is responsible for providing technical support and maintaining strong customer relationships across the region. This role serves as the primary owner of customer support cases, managing issues from initial diagnosis through resolution while ensuring compliance with service level agreements (SLAs). The successful candidate will combine strong telecommunications expertise with excellent customer service, troubleshooting, and communication skills.

Key Responsibilities
Customer Support & Incident Management
•Deliver exceptional customer support and maintain high customer satisfaction.
•Own customer support requests from start to finish, ensuring timely resolution and SLA compliance.
•Troubleshoot and resolve complex customer issues independently and collaboratively.
•Work directly with customer technical teams to identify, isolate, and resolve system and network problems.
•Provide outage recovery assistance and perform root cause analysis (RCA).
•Coordinate with internal engineering, product, and development teams to resolve technical issues.
•Participate in customer-facing review meetings and provide regular updates on open cases.
•Assist customers with maintenance activities, software upgrades, patching, and system updates in lab and production environments.
•Participate in an on-call support rotation, including after-hours support as required.
Technical Operations
•Install, configure, test, upgrade, and maintain telecommunications solutions.
•Recreate and analyze customer issues in a lab environment.
•Utilize case management systems to document activities, action plans, and status updates.
•Ensure adherence to established support processes and procedures.
•Make timely and effective decisions in high-pressure environments.
Documentation & Knowledge Management
•Create and maintain technical documentation, including Methods of Procedure (MOPs).
•Contribute to internal and customer-facing knowledge base articles.
•Support continuous process improvement initiatives and operational excellence.

Technical Skills
Hands-on experience with one or more of the following:
•HSS
•HLR (including SDM)
•STP
•DNS/ENUM
•Number Portability (NP)
•DRA
•Signaling Firewall
•Centralized Routing Engine

Knowledge of at least two of the following protocols:
•SS7
•Diameter
•SIP
•DNS
•ENUM
Strong understanding of:
•SCTP, TCP, and UDP networking protocols
•Basic SSL/TLS concepts
•Linux administration and troubleshooting
Experience using:

•Wireshark
•Signaling simulators
•Ticketing/CRM tools such as Salesforce, Jira, or similar platforms
Familiarity with virtualization and cloud technologies, including:
•NFV
•OpenStack
•KVM
•VMware
•AWS
•Ansible
•Containers
•Kubernetes
Communication Skills
•Excellent verbal and written English communication skills.
•Ability to clearly communicate technical concepts to customers and internal stakeholders.
•Strong presentation and customer engagement skills.
•Ability to collaborate effectively across multiple departments and teams.
Personal Attributes
•Customer-focused with a commitment to service excellence.
•Self-motivated and able to work independently.
•Strong analytical and problem-solving skills.
•Calm and effective under pressure.
•Adaptable in a fast-paced, dynamic environment.
•Detail-oriented with a high level of accuracy.
•Results-driven with a strong sense of ownership and accountability.
•Team player who builds trust and positive cross-functional relationships.
•Demonstrates integrity, professionalism, and sound judgment.
•Passionate about continuous improvement and learning.
•Leads by example and contributes positively to team success.
Must be a US citizen - No work permit solutions