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Network Support Engineer Jobs in Katy, TX (NOW HIRING)

Inserso

Network Support Technician

Spring, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... Must possess experience of system engineering in one or more areas including telecommunications ...

Xammax

IT Support Engineer 2

Houston, TX

$55K - $105K/yr

In the role of IT Support Engineer II, you will be instrumental in delivering high-quality ... You will utilize your core skills in desktop and network support, along with premium expertise in ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

AMSYS Talent

Cisco Network Engineer

Waller, TX · On-site

CISCO Network Engineer Responsibilities: * Practical experience as a Network Engineer in a complex ... Desired Qualifications : * 8 plus years of network support experience and strong technology ...

SEG MANUFACTURING INC

Network Engineer

Houston, TX · On-site

About the Role The Network Engineer is responsible for configuring, deploying, maintaining ... This role supports the reliable and stable operation of both factory and office network systems.

EPMA

CloudFlare WAF Support Engineer

Houston, TX · On-site

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Work closely with network, security, and application teams to resolve operational issue * Maintain ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... Configure local printers, printer queues, and network connectivity. * Support printer address ...

EPMA

CloudFlare WAF Support Engineer

Houston, TX · On-site

CloudFlare WAF Support Engineer Type : 6-month contract Location : Houston Downtown- Need to be ... Work closely with network, security, and application teams to resolve operational issue * Maintain ...

Vitol

Desktop Support Engineer

Houston, TX · On-site

This Role is located in Houston, TX - In office 5x a week The Desktop Support Engineer will have ... Preparing in the desk set up of new joiners and visitors, including PC, phones, network connection ...

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All JobsNetwork Support Engineer JobsNetwork Support Engineer Jobs in Katy, TX

Network Support Engineer information

See Katy, TX salary details

$38.1K

$84.8K

$121.6K

How much do network support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for network support engineer in Katy, TX is $84,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $104,600.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like Cisco CCNA or CompTIA Network+.
What are popular job titles related to Network Support Engineer jobs in Katy, TX? For Network Support Engineer jobs in Katy, TX, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Katy, TX look for? The top searched job categories for Network Support Engineer jobs in Katy, TX are:
What cities near Katy, TX are hiring for Network Support Engineer jobs? Cities near Katy, TX with the most Network Support Engineer job openings:
Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in Katy, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $84,845 per year, or $40.8 per hour.

Network Support Technician

Inserso

Spring, TX • On-site

Full-time

Re-posted 25 days ago

Job description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
  • Assist in testing, applying, and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
  • Provide inventory support and input to the provided inventory system for the customer.
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
  • Conduct or provide new equipment deployments and/or requested deployment support.
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
  • Analyzes functional business requirements and design specifications for functional activities.
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Associate Degree or equivalent experience.
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
  • General knowledge network products and systems.
  • Experience in a rapid paced, time sensitive, high-quality environment.
  • Must have excellent team skills and collaboration skills.
  • Attention to detail and follow-through.
  • Ability to work with minimal supervision.
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
  • Prior experience of IT support in an Enterprise environment (10,000+ end-users).
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
  • Experience evaluating system performance results and recommending improvements or optimizations.
  • Experience performing IT hardware repairs and installing replacement parts.
  • Experience planning and leading technology assignments and projects.
  • Prior hands-on experience with the setup, configuration and administration of servers and backups.
  • Experience functioning as a technical expert across multiple project assignments.
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
  • Effectively communicate with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

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