ZipRecruiter

Log In

1

Network Support Jobs in Katy, TX (NOW HIRING)

Inserso

Network Support Technician

Spring, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Netsync Network Solutions

Network Technician

Houston, TX

$22.50 - $29/hr

Netsync Network Solutions is a leading provider of network and IT solutions, dedicated to helping ... Our team of experts is committed to delivering top-tier services and support, ensuring our clients ...

Netsync Network Solutions

Network Technician

Houston, TX · On-site

$22.50 - $29/hr

Netsync Network Solutions is a leading provider of network and IT solutions, dedicated to helping ... Our team of experts is committed to delivering top-tier services and support, ensuring our clients ...

Netsync Network Solutions

Network Technician

Houston, TX · On-site

$22.50 - $29/hr

Netsync Network Solutions is a leading provider of network and IT solutions, dedicated to helping ... Our team of experts is committed to delivering top-tier services and support, ensuring our clients ...

AMSYS Talent

Cisco Network Engineer

Waller, TX · On-site

Desired Qualifications : * 8 plus years of network support experience and strong technology background in managing and troubleshooting Multi-OS LAN/WAN/WLAN/DMZ infrastructure for a large enterprise

SEG MANUFACTURING INC

Network Engineer

Houston, TX · On-site

This role supports the reliable and stable operation of both factory and office network systems. Minimum Qualifications * Bachelor's degree in Computer Science, Information Technology, or related ...

next page

Showing results 1-20

All JobsNetwork Support JobsNetwork Support Jobs in Katy, TX

Network Support information

See Katy, TX salary details

$13

$24

$34

How much do network support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for network support in Katy, TX is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $26.01 per hour, depending on experience, location, and employer.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What are the most commonly searched types of Network Support jobs in Katy, TX?

The most popular types of Network Support jobs in Katy, TX are:

What are popular job titles related to Network Support jobs in Katy, TX?

For Network Support jobs in Katy, TX, the most frequently searched job titles are:

What job categories do people searching Network Support jobs in Katy, TX look for?

The top searched job categories for Network Support jobs in Katy, TX are:

What cities near Katy, TX are hiring for Network Support jobs?

Cities near Katy, TX with the most Network Support job openings:

Network Support jobs near you
Infographic showing various Network Support job openings in Katy, TX as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,343 per year, or $24.2 per hour.

Network Support Technician

Spring, TX • On-site

Inserso
IT Services • 51 - 200 employees
Learn more about Insersoexternal

Full-time

Re-posted 15 days ago

Job description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
  • Assist in testing, applying, and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
  • Provide inventory support and input to the provided inventory system for the customer.
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
  • Conduct or provide new equipment deployments and/or requested deployment support.
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
  • Analyzes functional business requirements and design specifications for functional activities.
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Associate Degree or equivalent experience.
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
  • General knowledge network products and systems.
  • Experience in a rapid paced, time sensitive, high-quality environment.
  • Must have excellent team skills and collaboration skills.
  • Attention to detail and follow-through.
  • Ability to work with minimal supervision.
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
  • Prior experience of IT support in an Enterprise environment (10,000+ end-users).
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
  • Experience evaluating system performance results and recommending improvements or optimizations.
  • Experience performing IT hardware repairs and installing replacement parts.
  • Experience planning and leading technology assignments and projects.
  • Prior hands-on experience with the setup, configuration and administration of servers and backups.
  • Experience functioning as a technical expert across multiple project assignments.
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
  • Effectively communicate with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Apply