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Senior Network Support Engineer Jobs (NOW HIRING)

Osv_a10networks

Network Support Engineer

San Jose, CA

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product ...

A10 Networks, Inc.

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product ...

Asiacom Americas Inc.

Network Support Engineer

San Jose, CA · On-site

$65K - $75K/yr

As a Network Support Engineer, you will be responsible for managing and troubleshooting network issues, and maintaining network hardware and software for our customers remote or onsite. You will work ...

H R PUNDITS INC

Network Support Engineer

Bethany, OK · On-site

Network Support Engineer Location: OKLAHOMA CITY, OK Required Skills and Qualifications: * Understanding of IT and Telecom. * Should have minimum 5+ years in Field Services * Handling basic user ...

Blueport Inc.

Network Support Engineer

Walpole, MA · On-site

$58K/yr

Blueport is seeking a skilled Network Support Engineer II who enjoys tackling complex technical challenges, ensuring reliable network performance, and serving as a trusted expert for escalated ...

New

Blueport Inc.

Network Support Engineer

Walpole, MA · On-site

$58K/yr

Blueport is seeking a skilled Network Support Engineer II who enjoys tackling complex technical challenges, ensuring reliable network performance, and serving as a trusted expert for escalated ...

New

Blueport Inc.

Network Support Engineer

Walpole, MA · On-site

$58K/yr

As a Network Support Engineer II at Blueport, you'll help shape the future of connected living by keeping client networks operating at peak performance and delivering responsive, expert support when ...

New

Point72

Network Support Engineer

Manhattan, NY · On-site

Point72 is a leading global alternative investment firm that is seeking a Network Support Engineer to join their Technology team. The role involves building and maintaining the enterprise network ...

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

Concept Plus

Senior Network Engineer

Honolulu, HI · On-site

$102K - $140K/yr

About the role Concept Plus is seeking a Senior Network Engineer for the Asia Pacific Region to support the mission of a federal client and ensures that highly complex, technical infrastructure ...

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayers ...

ACI Infotech

Sr Network Engineer

Sunnyvale, CA · On-site

$124K - $169K/yr

The ideal candidate will work as a senior member of the Network Engineering Team and will perform a variety of network support functions for the department, such as troubleshooting routing and ...

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Senior Network Support Engineer information

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$42.5K

$123.8K

$175K

How much do senior network support engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for senior network support engineer in the United States is $123,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,000.00 and $142,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Network Support Engineer vs Network Administrator?

AspectSenior Network Support EngineerNetwork Administrator
CertificationsCCNA, CCNP, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTechnical support, troubleshooting, network designNetwork maintenance, configuration, monitoring
ResponsibilitiesAdvanced troubleshooting, network upgrades, support escalationNetwork setup, daily operations, user access management

While both roles require networking certifications and involve maintaining network infrastructure, the Senior Network Support Engineer focuses on advanced troubleshooting and support escalation, often working on complex issues and network improvements. The Network Administrator handles routine network management tasks, ensuring smooth daily operations. Both roles are essential in maintaining organizational network health but differ in scope and complexity.

What skills and qualifications are needed to be a senior network support engineer?

To thrive as a Senior Network Support Engineer, you need deep knowledge of network architecture, troubleshooting, and security protocols, typically supported by a degree in computer science or a related field and relevant certifications like CCNP or CompTIA Network+. Expertise with network monitoring tools, firewalls, routers, switches, and ticketing systems is essential. Strong analytical thinking, effective communication, and leadership abilities help you resolve complex issues and guide junior team members. These skills ensure network reliability, minimize downtime, and support business continuity in critical IT environments.

How does a senior network support engineer collaborate with other IT teams to resolve complex network issues?

As a Senior Network Support Engineer, you will frequently work alongside system administrators, security teams, and application support staff to troubleshoot and resolve network-related problems. Collaboration often involves participating in cross-functional meetings, sharing detailed technical documentation, and jointly analyzing logs or monitoring data to identify root causes. Your role may also require mentoring junior engineers and acting as a technical liaison during major incidents to ensure timely resolution. Strong communication and teamwork skills are essential for effective collaboration across these diverse IT functions.

What is a senior network support engineer?

Senior Network Support Engineers are experienced professionals responsible for maintaining, troubleshooting, and optimizing an organization's computer networks. They oversee complex network systems, ensure high availability and security, and resolve advanced technical issues. In addition to providing technical support, they often design network solutions, lead projects, and mentor junior staff. Their expertise is critical in preventing downtime, enhancing performance, and supporting business operations.
More about Senior Network Support Engineer jobs
What cities are hiring for Senior Network Support Engineer jobs? Cities with the most Senior Network Support Engineer job openings:
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What job categories do people searching Senior Network Support Engineer jobs look for? The top searched job categories for Senior Network Support Engineer jobs are:
Senior Network Support Engineer jobs near you
Infographic showing various Senior Network Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $123,786 per year, or $59.5 per hour.

Network Support Engineer

Osv_a10networks

San Jose, CA

$115K - $120K/yr

Full-time

Re-posted 16 days ago

Job description

Network Support Engineer

As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product, configuration or network related issues. You will capture and document details and events in the CRM application throughout the solution discovery process. Also you will participate in bug verification process before a software patch code is released to the customers. You are the key resource to ensure customer satisfaction with A10's products and services.

Key Responsibilities:

  • Identify and troubleshoot L4-L7 traffic issues involving SSL, HTTP, and other standard application layer protocols

  • Analyze performance related issues related to TCP retransmissions, session drops, and common HTTP errors

  • Work with customer network, application, and DevOps teams to resolve integration issues and identify configuration errors

  • Troubleshoot ACOS issues across hybrid and multi cloud deployments like AWS, Azure, OCI, and GCP

  • Troubleshoot application layer security issues related to WAF, SSLi and perform traffic analysis to detect DDoS attacks

  • Use tools like tcpdump and wireshark to conduct packet level analysis to debug issues

  • Use traffic generation tools such as Ixia, Spirent or Apache JMeter for simulating network and application traffic during testing and troubleshooting scenarios

  • Reproduce customer issues in lab environments and verify software behavior

  • Contribute to KBs, FAQs, and troubleshooting playbooks by summarizing resolved issues or lessons learned

  • Participate in internal training sessions and actively develop skills in packet analysis and advanced troubleshooting practices

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience

  • Relevant education and 3+ years of hands-on experience in network support, system administration, or a similar technical role

  • Networking certifications preferred (e.g., CCNA, CCNP, JNCIE, JNCIP)

  • Foundational understanding of networking concepts such as TCP/IP, HTTP/S, DNS, and SSL/TLS

  • Experience using packet capture tools like Wireshark or tcpdump

  • Exposure to load balancing or ADC platforms

  • Familiarity with cloud environments such as AWS, Azure, OCI or GCP

  • Familiarity or foundational experience with WAF, DDoS protection, or SSLi

AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

A10 Networks is an equal opportunity employer and a VEVRAA federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. A10 also complies with all applicable state and local laws governing nondiscrimination in employment.#LI-AN1

Targeted compensation guideline: $115,000 - $120,000. Compensation will vary based on number of factors, including market demand for specific skills, role type, job level, and individual qualifications. Final salary offers are determined by considerations including, but not limited to, subject matter expertise, demonstrated skill level, relevant experience, geographic location, education, certifications, and training.

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