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Power3 Solutions

TS/SCI with a Polygraph As a Computer Network Support Systems Engineer you willsupport a customer computer network operations organization by providing systems engineering and project management ...

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How much do computer network support jobs pay per hour?

As of May 29, 2026, the average hourly pay for computer network support in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Network Support specialist, and why are they important?

To excel as a Computer Network Support specialist, you need a strong understanding of networking protocols, troubleshooting, and computer hardware/software, usually backed by a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with diagnostic tools, network monitoring systems, and ticketing platforms is typically required. Excellent problem-solving abilities, communication skills, and patience are crucial for effectively assisting users and resolving issues. These skills ensure reliable network operations, minimize downtime, and provide essential support to both technical teams and end users.

What are some typical challenges faced by Computer Network Support professionals, and how can they be addressed?

Computer Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing network security threats, and keeping up with rapidly evolving technologies. They frequently need to diagnose problems under time pressure to minimize downtime, which requires strong analytical skills and the ability to remain calm. Staying updated with certifications and continuous learning helps address these challenges, as does collaborating closely with other IT staff and end users to resolve issues efficiently.

What are computer network support specialists?

Computer network support specialists are professionals who troubleshoot, maintain, and support an organization's computer networks. They assist users with network problems, maintain network hardware and software, and ensure network security and performance. These specialists may work in-house for large organizations or provide support to clients through third-party firms. Their responsibilities can include installing network equipment, diagnosing connectivity issues, and providing technical guidance to users.

Is computer support a good career?

Computer network support is a viable career that involves maintaining and troubleshooting network systems, often requiring certifications like CompTIA Network+ or Cisco CCNA. It offers opportunities for steady employment, skill development, and advancement in IT environments, with typical work hours and the need for problem-solving skills.

What is the difference between Computer Network Support vs Network Administrator?

AspectComputer Network SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks
Common Search & ComparisonYesYes

Computer Network Support primarily focuses on assisting users, troubleshooting issues, and providing technical support for network problems. Network Administrators are responsible for managing, configuring, and maintaining network infrastructure. While both roles require similar certifications and work in related environments, Network Administrators typically handle more advanced network management tasks, whereas Network Support staff focus on user support and issue resolution.

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Computer Network Support jobs near you
Computer Network Support Specialist

Computer Network Support Specialist

Scientific Research Corporation

North Charleston, SC

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Computer Network Support Specialist
Location US-SC-North Charleston
ID 2026-10775
Category Network Engineering
Position Type Regular Full-Time
Application Open Date 1/27/2026
Description
    Installing, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environment
  • Performing routine network diagnostics and troubleshooting to promptly resolve connectivity issues and minimize downtime
  • Monitoring network performance metrics, ensuring compliance with operational standards and identifying opportunities for process improvements
  • Providing technical support and guidance to internal teams, ensuring adherence to security protocols and system configurations
  • Maintaining detailed documentation of network infrastructure, including system configurations, maintenance logs, and troubleshooting procedures

FILLING THIS POSITION IS CONTINGENT UPON FUNDING

#LI-TF1

Requirements
  • Six plus years experience in a computer network support specialist role
  • One plus years experience must be with communication systems, networks, or technologies
  • Associate's Degree in a related field
  • Demonstrated ability to install, configure, and maintain network hardware and software in accordance with prescribed DoD operational requirements
  • Proficient in performing routine diagnostics, troubleshooting network anomalies, and restoring service levels expeditiously
  • Adept at monitoring network performance and employing corrective measures to ensure consistent and secure communications
  • Possess an Active DoD Secret Security Clearance
Desired Skills
  • Familiarity with advanced network troubleshooting and diagnostic tools (e.g., Wireshark, SolarWinds) to support proactive system management
  • Proven experience with network infrastructure projects involving vendor equipment from leading manufacturers (e.g., Cisco, Juniper)
  • Demonstrated customer service orientation with strong communication skills to facilitate effective end-user support and cross-functional collaboration
  • Exposure to ITIL framework and change management processes, enhancing overall service delivery and operational efficiency
Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

Travel Requirements
  • To be determined
About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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