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Computer Network Support Jobs (NOW HIRING)

We are hiring a Systems Engineer (Computer Network Support) to work in Fort Meade, MD . Position location is subjectto change based on central MD client's needs. Required: TS/SCI with a Polygraph As ...

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Computer Network Support information

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How much do computer network support jobs pay per hour?

As of May 31, 2026, the average hourly pay for computer network support in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Network Support specialist, and why are they important?

To excel as a Computer Network Support specialist, you need a strong understanding of networking protocols, troubleshooting, and computer hardware/software, usually backed by a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with diagnostic tools, network monitoring systems, and ticketing platforms is typically required. Excellent problem-solving abilities, communication skills, and patience are crucial for effectively assisting users and resolving issues. These skills ensure reliable network operations, minimize downtime, and provide essential support to both technical teams and end users.

What are some typical challenges faced by Computer Network Support professionals, and how can they be addressed?

Computer Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing network security threats, and keeping up with rapidly evolving technologies. They frequently need to diagnose problems under time pressure to minimize downtime, which requires strong analytical skills and the ability to remain calm. Staying updated with certifications and continuous learning helps address these challenges, as does collaborating closely with other IT staff and end users to resolve issues efficiently.

What are computer network support specialists?

Computer network support specialists are professionals who troubleshoot, maintain, and support an organization's computer networks. They assist users with network problems, maintain network hardware and software, and ensure network security and performance. These specialists may work in-house for large organizations or provide support to clients through third-party firms. Their responsibilities can include installing network equipment, diagnosing connectivity issues, and providing technical guidance to users.

Is computer support a good career?

Computer network support is a viable career that involves maintaining and troubleshooting network systems, often requiring certifications like CompTIA Network+ or Cisco CCNA. It offers opportunities for steady employment, skill development, and advancement in IT environments, with typical work hours and the need for problem-solving skills.

What is the difference between Computer Network Support vs Network Administrator?

AspectComputer Network SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks
Common Search & ComparisonYesYes

Computer Network Support primarily focuses on assisting users, troubleshooting issues, and providing technical support for network problems. Network Administrators are responsible for managing, configuring, and maintaining network infrastructure. While both roles require similar certifications and work in related environments, Network Administrators typically handle more advanced network management tasks, whereas Network Support staff focus on user support and issue resolution.

More about Computer Network Support jobs
What cities are hiring for Computer Network Support jobs? Cities with the most Computer Network Support job openings:
What states have the most Computer Network Support jobs? States with the most job openings for Computer Network Support jobs include:
Computer Network Support Specialists (17C)

Computer Network Support Specialists (17C)

U.S. Army

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago


United States Army rating

5.9

Company rating: 5.9 out of 10

Based on 468 frontline employees who took The Breakroom Quiz

42nd of 46 rated military and defense


Job description

Enlist as a Soldier into the United States Army and become a Cyber Operations Specialist (17C), you’ll use your cyber security skills to defend the Army’s crucial and complex weapons systems, which include satellites, navigation, and aviation systems against both foreign and domestic cyber threats. You’ll maintain dominance in both offensive and defensive cyberspace operations and respond to adversary attacks, while enabling commanders to gain an advantage in cyberspace by targeting adversary activities and capabilities. This is not a civilian contractor position. 
No experience necessary.  Position is entry level. 
 
REQUIREMENTS: 
  • A U.S. citizen or permanent resident with a valid Green Card;
  • 17 to 34 Years Old;
  • High School Diploma or GED;
  • Meet Tattoo Guidelines;
  • No Major Law Violations;
  • No Medical Concerns.

TESTING & CERTIFICATIONS: 
  • 105 Nationally Recognized Certifications Available;
  • 10 weeks of Basic Training;
  • 45 weeks of Advanced Individual Training;
  • 110 ASVAB Score: General Technical (GT);
  • 112 ASVAB Score: Skilled Technical (ST).

SKILLS YOU'LL LEARN: 
  • Computer Systems & Networks;
  • Technical Procedures;
  • Cyber Operations.

BENEFITS: 
Financial Benefits: 
  • Salary and Bonuses: Competitive base pay with potential for bonuses, including enlistment bonuses and re-enlistment bonuses. 
  • Retirement Plan: Thrift Savings Plan (TSP) similar to a 401(k), and a pension plan for those who serve 20 years or more. 
  • Special Pays: Extra pay for hazardous duty, special skills, and deployment. 
 
Healthcare: 
  • Medical Coverage: Comprehensive medical care for soldiers and their families through TRICARE. 
  • Dental and Vision: Access to dental and vision care services. 
 
Education: 
  • Tuition Assistance: Financial support for college courses while on active duty. 
  • GI Bill: Benefits for education and training programs, including the Post- 9/11 GI Bill. 
  • Student Loan Repayment: Assistance in repaying student loans. 

Housing and Living: 
  • Housing Allowance: Basic Allowance for Housing (BAH) to cover the cost of housing. 
  • On-Base Housing: Access to housing on military installations. 
  • Commissary and Exchange: Discounts on groceries and goods at military stores. 
  
Career and Training: 
  • Professional Development: Opportunities for leadership training and career advancement. 
  • Skill Training: Technical and tactical training in various fields. 
  
Family Support: 
  • Family Programs: Support services for families, including counseling and childcare. 
  • Relocation Assistance: Help with moving costs and finding housing. 
  
Retirement and Veterans Benefits: 
  • Pension: Lifetime monthly pension after 20 years of service. 
  • VA Benefits: Access to Department of Veterans Affairs benefits, including healthcare and home loans. 
 
Recreation and Leisure: 
  • Morale, Welfare, and Recreation (MWR): Access to recreational facilities, sports programs, and leisure activities.

What United States Army employees say

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About US Army

Sourced by ZipRecruiter

Industry

National security, health care and social assistance, national security and international affairs and public administration

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US

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