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Computer Network Support Jobs (NOW HIRING)

We are hiring a Systems Engineer (Computer Network Support) to work in Fort Meade, MD . Position location is subjectto change based on central MD client's needs. Required: TS/SCI with a Polygraph As ...

Support and manage all computer/network components including servers, switches, cabling and desktop systems at assigned locations * Program Cisco Switches for Local Area Network * Document Local Area ...

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Computer Network Support information

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How much do computer network support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for computer network support in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What jobs can I get with a CCST certification?

A CCST (Certified Computer Support Technician) certification can qualify you for roles such as computer support specialist, help desk technician, or network support technician. These jobs typically involve troubleshooting hardware and software issues, maintaining network systems, and providing technical assistance in various organizations.

Is computer networking a good career?

Computer network support is a viable career that involves maintaining and troubleshooting network systems, often requiring certifications like CompTIA Network+ or Cisco CCNA. It offers opportunities in various industries, with a typical work environment that includes technical problem-solving and regular hours, making it a stable option for those interested in IT infrastructure.

What are computer network support specialists?

Computer network support specialists are professionals who troubleshoot, maintain, and support an organization's computer networks. They assist users with network problems, maintain network hardware and software, and ensure network security and performance. These specialists may work in-house for large organizations or provide support to clients through third-party firms. Their responsibilities can include installing network equipment, diagnosing connectivity issues, and providing technical guidance to users.

What does a computer network support specialist do?

A computer network support specialist maintains and troubleshoots computer networks, including local area networks (LANs), wide area networks (WANs), and internet systems. They install, configure, and monitor network hardware and software, resolve connectivity issues, and ensure network security, often using tools like network analyzers and requiring certifications such as CompTIA Network+.

What is the highest salary for a IT support specialist?

The highest salaries for IT support specialists can exceed $70,000 annually, especially for those with advanced certifications, extensive experience, or working in specialized industries. Senior or specialized roles may reach six-figure incomes, particularly in large organizations or tech hubs.

What is the difference between Computer Network Support vs Network Administrator?

AspectComputer Network SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks
Common Search & ComparisonYesYes

Computer Network Support primarily focuses on assisting users, troubleshooting issues, and providing technical support for network problems. Network Administrators are responsible for managing, configuring, and maintaining network infrastructure. While both roles require similar certifications and work in related environments, Network Administrators typically handle more advanced network management tasks, whereas Network Support staff focus on user support and issue resolution.

What are some typical challenges faced by Computer Network Support professionals, and how can they be addressed?

Computer Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing network security threats, and keeping up with rapidly evolving technologies. They frequently need to diagnose problems under time pressure to minimize downtime, which requires strong analytical skills and the ability to remain calm. Staying updated with certifications and continuous learning helps address these challenges, as does collaborating closely with other IT staff and end users to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Computer Network Support specialist, and why are they important?

To excel as a Computer Network Support specialist, you need a strong understanding of networking protocols, troubleshooting, and computer hardware/software, usually backed by a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with diagnostic tools, network monitoring systems, and ticketing platforms is typically required. Excellent problem-solving abilities, communication skills, and patience are crucial for effectively assisting users and resolving issues. These skills ensure reliable network operations, minimize downtime, and provide essential support to both technical teams and end users.
More about Computer Network Support jobs
What cities are hiring for Computer Network Support jobs? Cities with the most Computer Network Support job openings:
What states have the most Computer Network Support jobs? States with the most job openings for Computer Network Support jobs include:
Infographic showing various Computer Network Support job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 60% Full Time, 10% Part Time, and 25% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.

Computer Network Support Specialist (Junior)

Interactive Process Technology LLC

Huntsville, AL • On-site

Full-time

Posted 18 days ago


Job description

Computer Network Support Specialist (Junior)
Huntsville, AL


IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.

Our Team:

We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:

Smart people with a passion for technology
Ability to solve challenging business problems
Self-directed professionals
Hunger to continually learn and grow

IPT is looking for great talented people to support the work at the Army Aviation and Missile Center (AvMC). AvMC is the Army's focal point for providing research, development and engineering technology and services for aviation and missile platforms across the life cycle. AvMC's mission is to "deliver collaborative and innovative aviation and missile capabilities for responsive and cost-effective research, development, and life cycle engineering solutions" to equip the Warfighter with the best technology today and tomorrow.

*Please note that the AvMC positions come with varying degrees of remote/on-site support at the discretion of the customer*

Responsibilities:
  • Provide technical assistance support in order to maintain secure and available systems by utilizing industry best practices to resolve incidents and respond to service requests while adhering to DoD cybersecurity policies
  • Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting
  • Provide expertise in the software and hardware used by the Government/ provide guidance and resolve issues as needed
  • Provide Tier 1, 2 and 3 level technical support to the AvMC Enterprise
  • Ensure all support requests initiated by end-users outside of the ASC end-user portal are captured in the ASC service management system, including emails, phone calls, web chats, and face-to-face contact
  • Provide technical guidance to diagnose, categorize, and troubleshoot routine technical issues
  • Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting
  • Accurately log all service requests not received through the ASC end-user portal into the ASC service management system
  • Provide expertise with Account Management-provisioning of user accounts, computing equipment, telephony equipment, and modification of user accounts when requirements arise for changes in user attributes/ Desktop Applications: MS Office, Adobe, JAVA, and similar applications typically deployed in an office setting /Desktop Support: Setup and administration of personal computing hardware and software (desktop PC, laptop, and tablets) including standard peripherals such as monitors, keyboards, mice, speakers, and web cameras (where applicable)/ Mobile Devices: provide technical assistance for mobile devices to include technical support, guidance, utilization, troubleshooting, and training/ Printers: installation and configuration of desktop printers, network printers, print servers, associated drivers, Common Access Card (CAC) release printing, and associated hardware/software/ Security Management: ensuring desired levels of protection for Federal systems, data, and related assets are achieved (e.g., CAC authentication, access control, encryption, intrusion detection, verification, digital signature, user management, role/privilege management, audit trail capture/analysis, etc.)
  • Support the configuration of new devices and sustainment of existing devices while adhering to Defense Information Systems Agency (DISA) DoD Mobility Unclassified Capability (DMUC) policies and procedures

Requirements:
  • Bachelor's degree in computer science or related field
  • Great communication and organizational skills
  • Eight (3-5) years of prior experience in a similar role
  • DoD 8570 Level II/III certification
  • US Secret Clearance

IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment related decisions.