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How much do computer networking technical support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for computer networking technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What cities are hiring for Computer Networking Technical Support jobs? Cities with the most Computer Networking Technical Support job openings:
What states have the most Computer Networking Technical Support jobs? States with the most job openings for Computer Networking Technical Support jobs include:
Networking Technical Support Specialist - Fusus

Networking Technical Support Specialist - Fusus

Axon

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Axon rating

8.6

Company rating: 8.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

16th of 139 rated electronics manufacturers

Job description

Your Impact:

The Technical Support Representative provides first class technical support to Axon Fusus customers through multiple communication channels which include phone, email and chat. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.

What You'll Do

Location: This role is based out of our Peachtree Corners office in Atlanta, GA and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite 4 days in-office. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Manager of Technical Support 
Direct Reports: 0

  • Become an expert on the Axon Fusus solution that includes all available apps, APIs, and new development  roadmap
  • Work with various industry standard Video Management Systems (VMS), IP Cameras, and Linux networking tools
  • Work with the Implementation team to assist with the geospatial setup of customer locations
  • Respond to and resolve inbound Customer support requests through email and telephone
  • Troubleshoot Customer support issues and follow Axon Fusus escalation policy 
  • Document all work completed within the Axon Fusus CRM support tool 
  • Participate in Axon Fusus sponsored training and certifications to advance technical skills.
Who You Are:
  • 1 years experience working in information systems and networking 
  • Analytical thinker who problem-solves systematically  to find resolutions
  • Strong knowledge of enterprise network equipment (routers, firewalls, tunnels), configuration, and data flow required
  • Experience with security camera systems, VMS, DVR, and NVR solutions is strongly desired
  • Completion of or working toward a college degree in a technical discipline
  • Certifications such as Network+, Security+, Linux+
  • Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
Benefits that Benefit You
  • Competitive hourly rate and 401k with employer match
  • Accrued paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work. 

The pay: Axon's hourly pay philosophy is made up of base pay and bonus. The starting hourly pay for this role is USD 20.44 in the lowest geographic market and USD 32.71 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

What Axon employees say

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