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Computer Networking Technical Support Jobs in California

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire ... Networking, Telecommunications, Systems Administration, Information Technology, Computer Science ...

LT Security Inc.

Technical Support

City Of Industry, CA · On-site

$18 - $20/hr

POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong ... Computer Science, IT / Network, Engineering or related technical field, or equivalent industry ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire ... Coursework with a focus on computer networking, Linux, electronics, computer systems, Python or ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire ... Coursework with a focus on computer networking, Linux, electronics, computer systems, Python or ...

JenaValve

Specialist, Technical Support

Irvine, CA · On-site

Provide onsite and remote technical support for hardware, software, network connectivity, and ... Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work ...

Payroc

Manager, Technical Support

San Diego, CA · On-site

... networking, and payment integrations. The ideal candidate brings a strong background in POS ... Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent ...

Payroc

Manager, Technical Support

San Diego, CA

$75K - $95K/yr

... networking, and payment integrations. The ideal candidate brings a strong background in POS ... Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent ...

JenaValve

Specialist, Technical Support

Irvine, CA · On-site

$80K/yr

Provide onsite and remote technical support for hardware, software, network connectivity, and ... Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work ...

Saalex

Technical Support Specialist

San Diego, CA · On-site

$45K - $85K/yr

Provide Tier 1-3 technical support for hardware, software, and network-related issues ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

Saalex

Technical Support Specialist

San Diego, CA · On-site

$45K - $85K/yr

Provide Tier 1-3 technical support for hardware, software, and network-related issues ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

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Computer Networking Technical Support information

What cities in California are hiring for Computer Networking Technical Support jobs? Cities in California with the most Computer Networking Technical Support job openings:
Technical Support Engineer

Technical Support Engineer

Verkada

San Mateo, CA • On-site

Other

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

About the RoleVerkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve technical issues and advise customers on our platform.
 
Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles. Our team is the bridge between customers, Engineering, and Product Management. This role will report to one of our Technical Support Engineering Managers and is based on-site 5 days per week in San Mateo, CA.
What You'll Do
  • Full-stack troubleshooting of the entire Verkada platform including, network, hardware, software, and electrical issues
  • Provide best practice design, installation, and configuration expertise to enterprise customers
  • Communicate technical matters to customers both orally and in writing
  • Own customer issues from creation to resolution
  • Collaborate with Engineering and Product teams to test new products and identify bugs
  • Write technical knowledge base articles and whitepapers
  • Staying up to date on the latest products and industry technologies
  • Build tools and processes that will scale
What You Bring
  • Bachelor's or Master's degree in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity from an accredited university
  • Coursework with a focus on computer networking, Linux, electronics, computer systems, Python or other coding languages is a plus
  • Ability to communicate complex technical matters both orally and in writing
  • Demonstrated problem-solving skills and attention to detail
  • Ability to work within a team environment
  • Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+
  • Willing and able to work on-site in San Mateo 5 days per week
Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision, and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time
  • Professional development stipend
  • Fertility stipend 
  • Wellness/fitness benefits
  • Healthy lunches provided daily
  • Commuter benefits
Additional Information:
  • We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

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